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noloses149

Dec 23, 2019, 14:5112/23/19

05/13/19

923

Zvasis said:

Hello, help please! Arena reward poped today but i did not actually get The reward!!!!

Hello, PM me your in game id and a link to this post.

Crispy

Dec 23, 2019, 23:1312/23/19

12/23/19

Same issue with me, id um34630013 | 34028253

ymoustiri

Dec 26, 2019, 07:5712/26/19

12/26/19

It said I got a present for christmas from plarium, but my inbox was empty. I’m a new player and this is my ID um35070127 | 34461013

kusacw

Dec 26, 2019, 22:0112/26/19

12/26/19

I have the same issue, news with gifts that should be in inbox and nothing in inbox. Thank you! my game ID is

um35213346 | 34601557

JolJol

Dec 26, 2019, 22:0212/26/19

12/26/19

it says in the news that there's free gifts but i cant get them

Deleted

Dec 28, 2019, 01:2812/28/19

The Christmas gift has not showed up in my inbox either.. resolving the issue would be appreciated

um12152681 | 11976281

Thanks!

bkranias

Apr 10, 2020, 19:5504/10/20

04/10/20

Hello I received in my news box a notification that said stay home stay safe giving some gifts that I can find in my inbox it's from today but I can't find anything anywhere please help player Id um45695304 | 44744460

NeveronEveroff

Apr 11, 2020, 01:4304/11/20

03/08/17

I have same issue. I do not have the old numerical ID but I can give you my user name for that account. I am playing the PC version and never played this game on a phone before. My user name is "Baron Neveron"

AstroNova

Apr 13, 2020, 15:2004/13/20

04/11/20

the same issue after today s update

um48648362 | 47598211

Marex

Sep 28, 2020, 18:0209/28/20

01/07/20

Just had the same thing happen to be this weekend, on version 2.20.00

Koby93

Jul 23, 2023, 21:1407/23/23

06/30/23

Same here. I've had rewards that never showed up and my inbox says I have unclaimed rewards. User ID: um21728727 | 128449242

harleQuinnModerator

Jul 24, 2023, 06:5407/24/23

02/24/19

7962

Koby93

Same here. I've had rewards that never showed up and my inbox says I have unclaimed rewards. User ID: um21728727 | 128449242

Go ahead and open a Support Ticket from in Game, go to your Profile Pic, then Info, then Support. They'll be able to help you sort that out.

Gonna go ahead and lock this very very old thread.

1 2

The topic is locked. You cannot post comments.

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Thank you! my game ID is </p><p>um35213346 | 34601557</p>","userRegistered":"1577397154867","userCommentsCount":"1","userName":"kusacw","createdDate":"1577397675677","editedDate":"0","id":"724581","entityId":"135103","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/23.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"724581","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8989011/","commentUrl":"/en/comment/topic_724583/"},"strings":{"userRole":"","userId":"8989011","contentDraftJs":"","contentHtml":"<p>it says in the news that there's free gifts but i cant get them</p><br>","userRegistered":"1577385146320","userCommentsCount":"1","userName":"JolJol","createdDate":"1577397756783","editedDate":"0","id":"724583","entityId":"135103","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/06.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"724583","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8991865/","commentUrl":"/en/comment/topic_725010/"},"strings":{"userRole":"","userId":"8991865","contentDraftJs":"","contentHtml":"<p>The Christmas gift has not showed up in my inbox either.. resolving the issue would be appreciated</p><p>um12152681 | 11976281</p><p>Thanks!</p>","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1577496517370","editedDate":"0","id":"725010","entityId":"135103","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"725010","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9300785/","commentUrl":"/en/comment/topic_771494/"},"strings":{"userRole":"","userId":"9300785","contentDraftJs":"","contentHtml":"<p>Hello I received in my news box a notification that said stay home stay safe giving some gifts that I can find in my inbox it's from today but I can't find anything anywhere please help  player Id um45695304 | 44744460</p>","userRegistered":"1586548179807","userCommentsCount":"6","userName":"bkranias","createdDate":"1586548545290","editedDate":"0","id":"771494","entityId":"135103","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/17.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"771494","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/4829519/","commentUrl":"/en/comment/topic_771566/"},"strings":{"userRole":"","userId":"4829519","contentDraftJs":"","contentHtml":"I have same issue. I do not have the old numerical ID but I can give you my user name for that account. I am playing the PC version and never played this game on a phone before. My user name is \"Baron Neveron\"","userRegistered":"1489017369713","userCommentsCount":"11","userName":"NeveronEveroff","createdDate":"1586569399733","editedDate":"0","id":"771566","entityId":"135103","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1510.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"771566","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9305539/","commentUrl":"/en/comment/topic_772328/"},"strings":{"userRole":"","userId":"9305539","contentDraftJs":"","contentHtml":"<p>the same issue after today s update</p><br><p>um48648362 | 47598211</p>","userRegistered":"1586620333957","userCommentsCount":"1","userName":"AstroNova","createdDate":"1586791253320","editedDate":"0","id":"772328","entityId":"135103","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/65336931.jpeg.jpeg?v=1587323210"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"772328","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9021892/","commentUrl":"/en/comment/topic_813464/"},"strings":{"userRole":"","userId":"9021892","contentDraftJs":"","contentHtml":"Just had the  same thing happen to be this weekend, on version 2.20.00","userRegistered":"1578378246077","userCommentsCount":"2","userName":"Marex","createdDate":"1601316171457","editedDate":"0","id":"813464","entityId":"135103","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/2.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"813464","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/13162659/","commentUrl":"/en/comment/topic_1657554/"},"strings":{"userRole":"","userId":"13162659","contentDraftJs":"{\"blocks\":[{\"key\":\"76e3v\",\"text\":\"Same here. 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Thank you! my game ID is </p><p>um35213346 | 34601557</p>","userRegistered":"1577397154867","userCommentsCount":"1","userName":"kusacw","createdDate":"1577397675677","editedDate":"0","id":"724581","entityId":"135103","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/23.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"724581","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8989011/","commentUrl":"/en/comment/topic_724583/"},"strings":{"userRole":"","userId":"8989011","contentDraftJs":"","contentHtml":"<p>it says in the news that there's free gifts but i cant get them</p><br>","userRegistered":"1577385146320","userCommentsCount":"1","userName":"JolJol","createdDate":"1577397756783","editedDate":"0","id":"724583","entityId":"135103","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/06.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"724583","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8991865/","commentUrl":"/en/comment/topic_725010/"},"strings":{"userRole":"","userId":"8991865","contentDraftJs":"","contentHtml":"<p>The Christmas gift has not showed up in my inbox either.. resolving the issue would be appreciated</p><p>um12152681 | 11976281</p><p>Thanks!</p>","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1577496517370","editedDate":"0","id":"725010","entityId":"135103","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"725010","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9300785/","commentUrl":"/en/comment/topic_771494/"},"strings":{"userRole":"","userId":"9300785","contentDraftJs":"","contentHtml":"<p>Hello I received in my news box a notification that said stay home stay safe giving some gifts that I can find in my inbox it's from today but I can't find anything anywhere please help  player Id um45695304 | 44744460</p>","userRegistered":"1586548179807","userCommentsCount":"6","userName":"bkranias","createdDate":"1586548545290","editedDate":"0","id":"771494","entityId":"135103","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/17.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"771494","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/4829519/","commentUrl":"/en/comment/topic_771566/"},"strings":{"userRole":"","userId":"4829519","contentDraftJs":"","contentHtml":"I have same issue. I do not have the old numerical ID but I can give you my user name for that account. I am playing the PC version and never played this game on a phone before. My user name is \"Baron Neveron\"","userRegistered":"1489017369713","userCommentsCount":"11","userName":"NeveronEveroff","createdDate":"1586569399733","editedDate":"0","id":"771566","entityId":"135103","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1510.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"771566","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9305539/","commentUrl":"/en/comment/topic_772328/"},"strings":{"userRole":"","userId":"9305539","contentDraftJs":"","contentHtml":"<p>the same issue after today s update</p><br><p>um48648362 | 47598211</p>","userRegistered":"1586620333957","userCommentsCount":"1","userName":"AstroNova","createdDate":"1586791253320","editedDate":"0","id":"772328","entityId":"135103","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/65336931.jpeg.jpeg?v=1587323210"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"772328","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9021892/","commentUrl":"/en/comment/topic_813464/"},"strings":{"userRole":"","userId":"9021892","contentDraftJs":"","contentHtml":"Just had the  same thing happen to be this weekend, on version 2.20.00","userRegistered":"1578378246077","userCommentsCount":"2","userName":"Marex","createdDate":"1601316171457","editedDate":"0","id":"813464","entityId":"135103","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/2.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"813464","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/13162659/","commentUrl":"/en/comment/topic_1657554/"},"strings":{"userRole":"","userId":"13162659","contentDraftJs":"{\"blocks\":[{\"key\":\"76e3v\",\"text\":\"Same here. 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