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Jun 26, 2019, 06:2706/26/19
06/26/19
1

Inbox empty

Hi. I am a new player. And in the news tab, its says that i have recived a small gift from you. But when i look for it, it's nowhere to be found! 

Please help.

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32
Comments
Jun 26, 2019, 09:4706/26/19
05/17/19
208

Hello and welcome to the Forum!


Please provide us with your Player ID. 

We'll do our best to help you.


oskarengholm said:


Hi. I am a new player. And in the news tab, its says that i have recived a small gift from you. But when i look for it, it's nowhere to be found! 

Please help.



Jun 26, 2019, 10:1306/26/19
06/26/19
1

I am also having the same issue. My mailbox was empty. My ID is um13824433 | 13633156

Jun 28, 2019, 11:5306/28/19
06/26/19
1

um13823765 | 13632499

Jul 1, 2019, 13:3907/01/19
04/09/19
1

Same issue here

um4778910 I 4709927
Oct 2, 2019, 22:4110/02/19
10/02/19
1

Hi, I am also a new player and i have the same issue

i collected all items from gifts and achievements, or missions, but my inbox is empty!


My Id:  


um23264448 | 22870886

OpheliaA1Moderator
Oct 3, 2019, 11:1710/03/19
03/11/19
365

it's in your inventory


go to your bastion then look top right its there.


and the cb keys are added to the clan boss keys if youre in a clan
Nov 10, 2019, 22:5211/10/19
11/10/19
1

I too experienced this issue today. My user ID is: um27523276 | 27040286

Nov 11, 2019, 07:0411/11/19
02/15/19
2725

dqarick said:


I too experienced this issue today. My user ID is: um27523276 | 27040286

Hi

Your issue is still persist after relogin delete cache ?


Nov 30, 2019, 12:5711/30/19
11/30/19
2
I have the same issue. I want to have thr Thanksgiving tutkeys. Pls help me. My playername is 29390869
Nov 30, 2019, 12:5911/30/19
11/30/19
2
Um29905639 | 29390869
Dec 1, 2019, 01:5212/01/19
Dec 1, 2019, 01:57(edited)
12/01/19
1

Same  as above - new player - been playing about a week - ID UM29304175 / 28809535  Production 1 - I got a message on Thanksgiving about the gift chickens and 'accepted' the gift - but now I can't find it - my inventory is empty .... HELP?!?


NVM - I found them in the tavern - but they are not usable ... so a disappointing gift for sure
Dec 1, 2019, 12:1412/01/19
12/01/19
1
I havent received any of the rewards even though I got the message. um29907815 29393114 server: Production1
Dec 18, 2019, 21:1012/18/19
12/18/19
1

Same here. Production 1, um31995183 | 31411077

Dec 18, 2019, 22:2312/18/19
05/13/19
923

Jay said:


Same here. Production 1, um31995183 | 31411077

What gifts?


Dec 20, 2019, 09:2812/20/19
12/20/19
1

The same problem. My inbox is empty and I have no reward:


um32947330 | 32358533


Please for help :)

Dec 22, 2019, 20:3812/22/19
12/21/19
1

Hi,

December 20th there was information: "Free Gifts for everyone". None of these items appeared in my inbox. Please help.

User ID:

UM34151252 | 33557970

Dec 22, 2019, 20:4312/22/19
11/18/17
1

I had the same issue is there a fix?


User ID:

um34304980 | 33701662

Dec 22, 2019, 23:2812/22/19
05/13/19
923
AmbeQ said:

Hi,

December 20th there was information: "Free Gifts for everyone". None of these items appeared in my inbox. Please help.

User ID:

UM34151252 | 33557970

Hello, I have reported your issue, send me a PM with your in game id and i will respond once i hear back from them.
Dec 22, 2019, 23:2912/22/19
05/13/19
923
Unknown_Ranger said:

I had the same issue is there a fix?


User ID:

um34304980 | 33701662

Hello, i have reported your issue, send me a PM with your in game id and i will respond once i hear back from them.
Dec 23, 2019, 14:4612/23/19
11/10/19
3
Hello, help please! Arena reward poped today but i did not actually get The reward!!!! 
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