Lots of us work holidays, i have worked essentially every holiday for the last 10yrs. Nature of the job i have. We accept that when we take certain positions. I get it isn't their fault and it's late, but that's the job they agreed to. Same as when i have to work All day christmas eve into Christmas morning because of the job i agreed to... Their efforts are appreciated but "it's late" doesn't justify or excuse anything, accidents do happen, Again as i said not their fault,but it is quite reasonable that people are frustrated over this debacle
It is reasonable that people are frustrated.
I'm not saying it's late so they left. I'm telling people that they are still there actively working on the issue. After a full day of work already, they came back to fix it. They are now working into a day they should have had off. That's all.