HOT TIPS!
I would do the following:
1) keep trying to re-enter the code
2) after each failure submit an additional support ticket, stress how important gettting Gumby ASAP is
3) add at least one comment in this thread
4) start a new thread to ensure the mods are fully aware
Other things to consider:
- request additional compensation, increase the request on each submission as much as you feel is necessary
- damages for pain and suffering should include a 10x multiplier, a real 10x (not a fake plarium one....)
- use vulgar language to emphasize any really important points
- if other direct channels (email, SMS, phone) are available (stalking and other shady tactics may be required) use them at your leisure. Snail mail and pony express are last ditch efforts