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On the edge of quitting the game due to massive cheating and hacking

On the edge of quitting the game due to massive cheating and hacking

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Oct 27, 2016, 14:1910/27/16
07/26/15
15
We do not know exactly how RuAL is cheating but we do know that that RuAL is cheating. It is up to Plarium to figure out the details.
Oct 27, 2016, 14:2110/27/16
03/27/14
1660

David hamilton said:



All of the rest are just speculation at best.

at first i thought that too, but seen to much on the map that proves that it isn't so, you can speculate all you want, but truth can be seen 

and the more they stay on our map the more proof they give 
Oct 27, 2016, 14:2410/27/16
08/11/15
201

@Crowbar,


i want to thank you for you latest Posts and statments, i thin i know better now where you stand and how the communication with plarium works.


Nevertheless, i dont see a bright future for this game. I hope plarium will find something suspicious at RuAl way to Play and that they decide to kick/ban them or whatever.

Oct 27, 2016, 14:2410/27/16
01/26/15
52

Crowbar,


New accounts means the number of players that ENTER a BH, not the current member total.
Oct 27, 2016, 14:2610/27/16
Oct 27, 2016, 14:28(edited)
9

All of this talk is pointless where not moving forward.


Should we file a petition to remove RuAl or make a good investigation on them ?


Should someone who live in Ukraine hire a layer and file a law suite against plarium for not doing there job and the money that some of us lost ?


Should we pay/bribe one of RuAl to tell us how are they cheating ?


I can't find anyway to prove the cheat/hack ....our hands are tied.

Oct 27, 2016, 14:2710/27/16
65

crowbar:

i agree, think we are on the same page now. discussing the real facts. after 200+ posts..

Oct 27, 2016, 14:2810/27/16
12/13/15
203

David hamilton said:


NightWolf said:


@ DAVID -what are you trying to do here ?

you get your @ss kicked by stronger players who who use money not cheats -everything by the rules , i don't see any the problem in that

and your previous post how you like to see cheaters killing all top ranked brotherhoods are hypocrisy  

even if  some of us don't like those big strong players we need see bigger picture here in this particular case

Cheats where not proven by any of us , th best guess is that they are using multiple account in there 3 Bh : RuAl + destroyer +VetRan and player are going in and out from the 3 BH.


They are using something the game allows which is alters...they are abusing it but Plarium allows it so what can you do ?

All of the rest are just speculation at best.

if you are in a weak BH that don't give you right to talk like this -this is a fighting game , and like in real life big fish east small- face it, that's a fact

if we have something from support here like ''The game developers are aware of the situation with Havens which are operated by the third-party software'' what we need more ? are you still happy to see how big brotherhoods loosing their positions earned with hard work and real MONEY by cheaters ? are you? seriously ? that is lame dude !


Alyona KolomiitsevaCommunity Manager
Oct 27, 2016, 14:3210/27/16
09/17/15
8278

Hi, guys!

I know that these days were hard for many of you because of the situation described in this thread.

I would like to give you some more insight on the current situation.

As I said before, we checked several suspicious accounts that were reported. And we can confirm that they received their Units in a fair way, without using any cheats/scripts/bots/etc. 

However, I do agree that the situation looks suspicious from a player's point of view. And I agree that it should be investigated more carefully. Many of you have reported these players to Support Team. Also, some details were passed to me by our forum Moderators who share your game experience and help us, Community Managers, to understand our players better. They helped a lot with gathering the necessary information from within the game and from you. 

I talked to our Support Team about this issue, and we have passed all the details we have to our in-game security specialists. So they will investigate more players and take the appropriate measures if needed. 

Of course you'd like it to be done as soon as possible. But unfortunately, the investigation process will take some time. I will keep you guys updated on this case. And I already asked our security guys to speed up the process of investigation, because it's extremely important for you. 

As soon as I get any details, I will either post them on Forum or ask our Moderators to pass this information to you. 

Oct 27, 2016, 14:4110/27/16
38

Alyona Kolomiitseva said:



However, I do agree that the situation looks suspicious from a player's point of view. And I agree that it should be investigated more carefully. Many of you have reported these players to Support Team. Also, some details were passed to me by our forum Moderators who share your game experience and help us, Community Managers, to understand our players better. 



How difficult would it be to check if these players actually bought the proportionate amount of rubies to be able to hit at least 3 Bastions and at least 10 Presidios in 2 months? Surely, your Security Team could dig through credit card/PayPal transactions easily?
Oct 27, 2016, 14:4810/27/16
65
Alyona Kolomiitseva said:

As I said before, we checked several suspicious accounts that were reported. And we can confirm that they received their Units in a fair way, without using any cheats/scripts/bots/etc. 

However, I do agree that the situation looks suspicious from a player's point of view. And I agree that it should be investigated more carefully. 

Thanks for passing the message. but i still dont understand; does this mean that you are sure they got their units in a fair way ? or that plarium cant find out how they are doing this ?
Oct 27, 2016, 14:5710/27/16
Oct 27, 2016, 14:57(edited)
01/26/15
52

Alyona,


I am giving you a short-term solution to the problem. You don't need security people to change the game rules on the number of new members. Please do it before RuAL attacks again and dumps more old accounts
Oct 27, 2016, 15:0810/27/16
Oct 27, 2016, 15:11(edited)
05/06/16
99

BornInTheStorm said:


Alyona Kolomiitseva said:

As I said before, we checked several suspicious accounts that were reported. And we can confirm that they received their Units in a fair way, without using any cheats/scripts/bots/etc. 

However, I do agree that the situation looks suspicious from a player's point of view. And I agree that it should be investigated more carefully. 

Thanks for passing the message. but i still dont understand; does this mean that you are sure they got their units in a fair way ? or that plarium cant find out how they are doing this ?

I am concerned, that Plarium is simply not able to track down the cheaters/cheat-mechanism. I believe this to be true... Thus the answer everything was done in a legit way  for the one account they inspected. Sure, if you can't find something simply because your tools and/or knowdlegde is not sufficient enough, then the Lighthouse desaster looks fine for ONE account.


It is pretty much obvious though that it's NOT done in a legit way, if you simply look at this: http://prnt.sc/cxxvf


You do not need a security team nor security tools to realize that this alone is NOT legit.
Oct 27, 2016, 15:1110/27/16
07/23/16
3

Alyona Kolomiitseva said:

As I said before, we checked several suspicious accounts that were reported. And we can confirm that they received their Units in a fair way, without using any cheats/scripts/bots/etc. 


Hello.

An interesting situation))))

For a long time there is evidence and there is an official response from Plarium, about what RuAL does not violate the rules, do not use cheating and hacking does not use bots.

Instead of apologizing to the false accusations, the players continue to insult members of the BH, calling cheaters, and the troops are not honest))))))

Dear Administration, as corresponds to the rules of the forum, the publication not how it confirmed the charges? Is not time to put things in order?

Oct 27, 2016, 15:1410/27/16
Oct 27, 2016, 15:15(edited)
05/06/16
99

vv.venus said:


Alyona Kolomiitseva said:

As I said before, we checked several suspicious accounts that were reported. And we can confirm that they received their Units in a fair way, without using any cheats/scripts/bots/etc. 


Hello.

An interesting situation))))

For a long time there is evidence and there is an official response from Plarium, about what RuAL does not violate the rules, do not use cheating and hacking does not use bots.

Instead of apologizing to the false accusations, the players continue to insult members of the BH, calling cheaters, and the troops are not honest))))))

Dear Administration, as corresponds to the rules of the forum, the publication not how it confirmed the charges? Is not time to put things in order?

Don't get on the high horse. They are not done yet. Your hack is simply too good to get tracked down that easy. Woudl you mind to answer the question, how this here http://prnt.sc/cxxvfa is possible? I won't mind to learn the trick, so we can play on even terms. Mind telling us? Did you write the script on your own or is it downloadable somewhere?

Oct 27, 2016, 15:1510/27/16
01/26/15
52
Venus, did all of the members that RuAL threw out from the BH quit the game? or are they just managing other accounts now?
Oct 27, 2016, 15:1810/27/16
12/13/15
203

Don Quixote said:



hell yeah this is nice :)

this is a gold worth screen-shot 

Dalira is right ,we don't need anyone to tell us how this is (or its not ) legit way , what we need is someone who actually cares for us who pays wages to ALL OF YOU PLARIUM EMPLOYEE 
Oct 27, 2016, 15:2110/27/16
07/23/16
3

Dalira said:


vv.venus said:


Alyona Kolomiitseva said:

As I said before, we checked several suspicious accounts that were reported. And we can confirm that they received their Units in a fair way, without using any cheats/scripts/bots/etc. 


Hello.

An interesting situation))))

For a long time there is evidence and there is an official response from Plarium, about what RuAL does not violate the rules, do not use cheating and hacking does not use bots.

Instead of apologizing to the false accusations, the players continue to insult members of the BH, calling cheaters, and the troops are not honest))))))

Dear Administration, as corresponds to the rules of the forum, the publication not how it confirmed the charges? Is not time to put things in order?

Don't get on the high horse. They are not done yet. Your hack is simply too good to get tracked down that easy. Woudl you mind to answer the question, how this here http://prnt.sc/cxxvfa is possible? I won't mind to learn the trick, so we can play on even terms. Mind telling us? Did you write the script on your own or is it downloadable somewhere?

Cry more)))

There is confirmation, then you say that the hack. While it is not all that you say unsubstantiated accusations.

The question was not for you, the question was the Administration.

Oct 27, 2016, 15:2410/27/16
65

we have some questions too for the administration. about the third-party software operating havens...

Oct 27, 2016, 15:2510/27/16
03/27/14
1660

vv.venus said:


Alyona Kolomiitseva said:

As I said before, we checked several suspicious accounts that were reported. And we can confirm that they received their Units in a fair way, without using any cheats/scripts/bots/etc. 


Hello.

An interesting situation))))

For a long time there is evidence and there is an official response from Plarium, about what RuAL does not violate the rules, do not use cheating and hacking does not use bots.

Instead of apologizing to the false accusations, the players continue to insult members of the BH, calling cheaters, and the troops are not honest))))))

Dear Administration, as corresponds to the rules of the forum, the publication not how it confirmed the charges? Is not time to put things in order?

false accusations? how about the rows and rows of  the exact same level of accounts that belong to Rual and Destroyer and now Veteran?

you seem to forget PLARIUM doesn't play this game WE DO and we so what you are doing, 

There is NO false accusations here, and you wont get an apology

 

( there is an American saying, the door is over there don't let it hit you where the good lord split you) 

get off our game!!!!!!!!!!!



Oct 27, 2016, 15:2610/27/16
Oct 27, 2016, 15:29(edited)
05/06/16
99
vv.venus said:


There is confirmation, then you say that the hack. You forgot the part saying that they continue to investigate your BH. This ain't over yet. I am pretty sure, Plarium ist about to realize what damage you have done to their game (and thus their income) and they will act. While it is not all that you say unsubstantiated accusations.

The question was not for you, the question was the Administration. I don't care about your "question" to the CM, i asked YOU how you have done this and if you won't mind to share it with the whole community here so we are on even terms. It's much more fun that way, don't you agree?


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