djmoody said:
Alyona Kolomiitseva said:
No. There are no resets or edits of the points earned by Players while raiding BGs. 
Yeah right - because you have never made an update that has opened up unintended bugs in unrelated areas....... (we are still living with league strike stats that don't work at least 1yrs after that got broken several times by unrelated updates).
I have all the proof I need - a expertly maintained player log that stands at 180m loss and has now been that way for several weeks. Let's face it , that player is never getting their troops back.
If you are so convinced he is then, you tell me how long it's going to take. If we can put a deadline on it after which you agree to acknowledge the problem and re-imburse them, then I will be happy.
If you refuse to address the situation then I can think nothing more of Plarium than it intentionally defrauds it customers and hides behind "hidden mechanics" to do it (not that they are that hidden to us and this log speaks for itself tbh)
lord dj
as far as im concerned the BG are paying
http://prntscr.com/dgftrf
note that the player you are talking about may have an issue indeed or
simply did a mistake
if it is the first it is only support team who can answer for that
if it is second then you better recheck maybe ( if possible )
what im trying to say is : i have received a payout which confirms that even if there is an issue it is not affecting everyone so let the player contact support
if he already did and did receive an answer that there are no issues then i will have to consider all posts from this point as false information and will act on such basis :)))
hope you understand
How can you verify that statement? Your average BG player will not invest that much time and effort into BG - the fact that this player has sacrificed his total army to BG and has not been rewarded anywhere near what he should have been is the issue
This is the same for all players - BG has been changed and they are not worth doing for the meager rewards you will receive - I don't touch them at all anymore and I am not the only one who doesn't so you have basically made a tournament for bots to play and gain rewards where real players will eventually not touch them at all anymore