Who deleted my post ?
Please dont make me angry !

BG Mechanics have been changed 4 days ago !
My BG lvl is 160!
I did at least 70 BG-s in the last 4 days but every time i am geting less truppes.
My biggest reward is under 1 M now.

Here are my truppes:

http://prntscr.com/diek9x

http://prntscr.com/diekjh
I will not revive !

THIS IS A SCAM FROM PLARIUM TO TAKE OUR MONEY !

Gadheras said:

Eugenia Misura said:

djmoody said:

Eugenia Misura said:

Lord Mark, we haven't changed anything in Battlegrounds mechanics. You probably know that there are many strategies and theories about how Battlegrounds work, however, there is no guarantee that you will get the reward when you expect it.

Unfortunately there is no guarantee you will ever get the reward of getting out what you put in ever. That is the problem, not a lack of patience on players behalf. 

As you are new I'll try one more time.

Please take the time to review the log. Please explain what is contained in the the log. 

I can add 2 more weeks worth of data (posted in another thread but I can add to the log). 

It's 4 weeks now with anywhere between 100m-200m resource trapped. That is 30m+ power of troops and the flippin account has only been at lvl 92 (avg banking value 86m). 

Some alarm bells that should be ringing for you:

- How can you lose a 9 figure sum of resource? 

- If you understand BG's and check the log it was lost over the course of just one day. 100m+ resource lost in 1 day!!!!! How is that possible?

- How is it possible to lose that much on what is a relatively low level of BG?

It's about a month since the problem occurred and 100 odd BGs later it's not getting better. If needed I can explain to you many pointers in the log that show that the game isn't recognising the correct bank and there is no hope of the resource coming back.

If you are going to give a generic copy and paste response, not really going to be happy. But if you go with "it will come but not as you expect it" then I'll accept that answer BUT with a deadline. If you are so confident there isn't a problem then how long will it take to correct itself? 

I'll get the player to do BG's every day. But when it doesn't rectify in the reasonable period of time you suggest you need you to finally accept there is a problem, start owning it and get the issue resolved. 

This loss in represents over a years worth of playing time/troop production or £500-£1000 worth of spending. Whichever way the person earned their troops it's so significant it demands a proper response. But to date just copy and paste response from forum post and ticket to support.

This is no small issue and replicated across many other players - this guy just happens to have an amazing log as evidence so there is no wriggling out of it from your side (well there is I guess as Plarium have just decided to ignore the evidence and leave the customer out to dry).

Lord djmoody, the main concept of the Battlegrounds missions is to loose the troops in order to get more powerful and unique Units. Players created many strategies of such Rewards calculations, which are based off of losses in resource costs for the troops you lose. However, you might not get anything for the Battlegrounds you just did but it is supposedly tallied together and you will eventually get Rewards.

I want to remind that Battlegrounds are optional, and Iyou can always enjoy the rest of the regular gameplay in the meanwhile.

When there is 100 million + worth of resources missing. The last thing you want to hear is "you will eventually get rewards".

Also, Stormfall is a game with a very minimal content. Take away BG's and just call it optional is like... wtf?

You know, the worst issue with Plarium is to pritty much ignore and not take the players serious... The money paying for your wages comes from the players pockets, might be worth an afterthought.

Dont mean to be the bad guy here but.... what is it exactly that you want from battlegrounds?

do you want them to revert to the old system, or change battlegrounds again to a different system.... or fix this persons issue of not geting a payout "YET"

all I see is people complain about resources missing and things not working properly.... you guys give no advice on WHAT YOU WANT...

do you want the DEV to log into this persons account and give back his 100 million resources?

here the info about battlegrounds from the game itself: http://prntscr.com/djpei3, read it carefully

I dont do level 150 or level 160 battlegrounds, I am still at lvl 30's ... other than a few bad payouts I have not lost big portions of my army/res

so i see this as a 1 person problem, unless you can get more people with the same problem... then mabey your real complaint is that BATTLEGROUNDS ARE NOT WORTH THE EFFORT ANYMORE....

<3>

Solidarius said:

Gadheras said:

Eugenia Misura said:

djmoody said:

Eugenia Misura said:

Lord Mark, we haven't changed anything in Battlegrounds mechanics. You probably know that there are many strategies and theories about how Battlegrounds work, however, there is no guarantee that you will get the reward when you expect it.

Unfortunately there is no guarantee you will ever get the reward of getting out what you put in ever. That is the problem, not a lack of patience on players behalf. 

As you are new I'll try one more time.

Please take the time to review the log. Please explain what is contained in the the log. 

I can add 2 more weeks worth of data (posted in another thread but I can add to the log). 

It's 4 weeks now with anywhere between 100m-200m resource trapped. That is 30m+ power of troops and the flippin account has only been at lvl 92 (avg banking value 86m). 

Some alarm bells that should be ringing for you:

- How can you lose a 9 figure sum of resource? 

- If you understand BG's and check the log it was lost over the course of just one day. 100m+ resource lost in 1 day!!!!! How is that possible?

- How is it possible to lose that much on what is a relatively low level of BG?

It's about a month since the problem occurred and 100 odd BGs later it's not getting better. If needed I can explain to you many pointers in the log that show that the game isn't recognising the correct bank and there is no hope of the resource coming back.

If you are going to give a generic copy and paste response, not really going to be happy. But if you go with "it will come but not as you expect it" then I'll accept that answer BUT with a deadline. If you are so confident there isn't a problem then how long will it take to correct itself? 

I'll get the player to do BG's every day. But when it doesn't rectify in the reasonable period of time you suggest you need you to finally accept there is a problem, start owning it and get the issue resolved. 

This loss in represents over a years worth of playing time/troop production or £500-£1000 worth of spending. Whichever way the person earned their troops it's so significant it demands a proper response. But to date just copy and paste response from forum post and ticket to support.

This is no small issue and replicated across many other players - this guy just happens to have an amazing log as evidence so there is no wriggling out of it from your side (well there is I guess as Plarium have just decided to ignore the evidence and leave the customer out to dry).

Lord djmoody, the main concept of the Battlegrounds missions is to loose the troops in order to get more powerful and unique Units. Players created many strategies of such Rewards calculations, which are based off of losses in resource costs for the troops you lose. However, you might not get anything for the Battlegrounds you just did but it is supposedly tallied together and you will eventually get Rewards.

I want to remind that Battlegrounds are optional, and Iyou can always enjoy the rest of the regular gameplay in the meanwhile.

When there is 100 million + worth of resources missing. The last thing you want to hear is "you will eventually get rewards".

Also, Stormfall is a game with a very minimal content. Take away BG's and just call it optional is like... wtf?

You know, the worst issue with Plarium is to pritty much ignore and not take the players serious... The money paying for your wages comes from the players pockets, might be worth an afterthought.

Dont mean to be the bad guy here but.... what is it exactly that you want from battlegrounds?

do you want them to revert to the old system, or change battlegrounds again to a different system.... or fix this persons issue of not geting a payout "YET"

all I see is people complain about resources missing and things not working properly.... you guys give no advice on WHAT YOU WANT...

do you want the DEV to log into this persons account and give back his 100 million resources?

here the info about battlegrounds from the game itself: http://prntscr.com/djpei3, read it carefully

I dont do level 150 or level 160 battlegrounds, I am still at lvl 30's ... other than a few bad payouts I have not lost big portions of my army/res

so i see this as a 1 person problem, unless you can get more people with the same problem... then mabey your real complaint is that BATTLEGROUNDS ARE NOT WORTH THE EFFORT ANYMORE....

<3>

I read it !

http://prntscr.com/djpkni

I play BG from 2014 ....i know the game !

Good job, Lord Mark!

I truly wish you the best luck in getting your 100million and hopefully soon! <3

Dont worry, because of you and many other post i read.... I have made a decision myself never to do high level battleground because of possibility of "trapped" resources!

so I thank you very much <3

Solid

all this can happen to anyone, this big SECRET is just a cover apparently

for new or noob players is big secret,  you are noob

now for expert bg players, what is???

Luckily for us they are here with the evidence

in VIP club all work perfectly? 

this is the secret mechanics bg 

hard core strategic game? 

yes, only by plarium side, choose your strategy and they are free to make you lose everything

Now make your choice:

1 Close the game

2 Rebuild for other 5 years

3 Pay

But you can realize your percentage numbers are way out of proportion, can you not.

Based on guesstimating, previously stated player base. 3 million players, but only 20 (I know it's high), post regarding an upgrade etc... How can it be justified? A player starting will have a very different opinion of some features as they can not fully compare or test the feature, but it does sound good... However the same can be said of long term players.

Figure out the alt and bots issues and you will quickly see your player base is not near your posted figures. No solid percentage or answer can be attained without proper numbers to start with.

Alyona, 

You are the link between the disgruntled players and the developers. 

It is your job to take our feedback, and use your game experience to make it constructive.   

"The players are upset about this ____________"

"can we do this __________ to fix it"

exxxe said:

djmoody said:

Alyona Kolomiitseva said:

No. There are no resets or edits of the points earned by Players while raiding BGs. 

Yeah right - because you have never made an update that has opened up unintended bugs in unrelated areas....... (we are still living with league strike stats that don't work at least 1yrs after that got broken several times by unrelated updates). 

I have all the proof I need - a expertly maintained player log that stands at 180m loss and has now been that way for several weeks. Let's face it , that player is never getting their troops back.

If you are so convinced he is then, you tell me how long it's going to take. If we can put a deadline on it after which you agree to acknowledge the problem and re-imburse them, then I will be happy.

If you refuse to address the situation then I can think nothing more of Plarium than it intentionally defrauds it customers and hides behind "hidden mechanics" to do it (not that they are that hidden to us and this log speaks for itself tbh)

lord dj 

as far as im concerned the BG are paying 

http://prntscr.com/dgftrf

note that the player you are talking about may have an issue indeed or 

simply did a mistake 

if it is the first it is only support team who can answer for that 

if it is second then you better recheck maybe ( if possible )

what im trying to say is : i have received a payout which confirms that even if there is an issue it is not affecting everyone so let the player contact support 

if he already did and did receive an answer that there are no issues then i will have to consider all posts from this point as false information and will act on such basis :)))

hope you understand 

we have already established that below level 30, the bgs pay out on a relative scale. but i doubt you have 100mil tied up in that level 26 BG. Its the upper levels where there are supposed to be much much bigger pay outs going on that they simply arent. 

djmoody said:

Alyona Kolomiitseva said:

No. There are no resets or edits of the points earned by Players while raiding BGs. 

Yeah right - because you have never made an update that has opened up unintended bugs in unrelated areas....... (we are still living with league strike stats that don't work at least 1yrs after that got broken several times by unrelated updates). 

I have all the proof I need - a expertly maintained player log that stands at 180m loss and has now been that way for several weeks. Let's face it , that player is never getting their troops back.

If you are so convinced he is then, you tell me how long it's going to take. If we can put a deadline on it after which you agree to acknowledge the problem and re-imburse them, then I will be happy.

If you refuse to address the situation then I can think nothing more of Plarium than it intentionally defrauds it customers and hides behind "hidden mechanics" to do it (not that they are that hidden to us and this log speaks for itself tbh)

lord dj 

as far as im concerned the BG are paying 

http://prntscr.com/dgftrf

note that the player you are talking about may have an issue indeed or 

simply did a mistake 

if it is the first it is only support team who can answer for that 

if it is second then you better recheck maybe ( if possible )

what im trying to say is : i have received a payout which confirms that even if there is an issue it is not affecting everyone so let the player contact support 

if he already did and did receive an answer that there are no issues then i will have to consider all posts from this point as false information and will act on such basis :)))

hope you understand 

Alyona Kolomiitseva said:

Stormfall said:

Let me get this straight. If you consider something not to be a "constructive feedback" devs wont hear about it? Forum moderators stated that they dont have contact with developers, making you the ears and eyes of devs. Seeing as they are deaf and blind to our problems I am starting to think you might be part of the problem instead of being part of the solution.

Devs are aware of your problems. But I can only pass feedback if players explain what they don't like and why. Simple "the game is broken" isn't the feedback we're looking for.

However, if we're talking about the new features, I pass feedback in the following form:

% negative comments, % positive/neutral comments.

Players didn't like the following:

1)

2)

3)

because.....

Players like the following:

1)

2)

3)

Players suggest:

1)

2)

3)

you can not expect that i or oher players will develop an entire feature (not approved all)

it's your job, we should play and have fun /realx

"in the worst feedback"  is always a feedback, you have understand and to make it in "Constructive feedback"

as in real life, bad or good experiences are always experiences, what is a person? is his  experience and what / how  the perceived (comprehension -sentiments-consciousness-temptations)

feedback is all but must be understood, often speaks of features that you do not know, why you need just tons of details to understand?

logical consequences

always trying to help but only perceived as whining 

I'm a person, other players i think and hope they too. Plarium and his agents are too distant and seems to have to beg for mercy to a  executioner greedy and hungry

IronApex Turok said:

Do you not see what a horrible failure that policy is?

How many people use the "alyona" character?  is it always  you that logs into this account? or do other CMs assume the character on your off days?

having only one channel between the players and the developers creates a bottleneck. i know there is a large team of community managers. why is it just you and Nikita here? The developers really should be here to review feedback themselves. 

There's only one person behind this account, always. Same for Nikita.

jumy said:

yea sorry for my english is so bad

business is a good word, fraud is another bad word

support have to repair everyone who says my "battleground bank"

no wait, i think is "fake bug" (so call for plarium) but really each program is writeen/programmed (with is calc and algorithms) , bug is a defect, this is not bug... is only a trap.... wait for money

so not need a private ticket but need reprogram tax for all or he make your a noob when you lose all your troops (fake secret)

imagine how many people lie or make up stories to cheat so get free resources....

imagine how many people do not track perfectly all his lose in bg and lose all troops waiting for a payout that will never come!!!

they are called noob in forum, they will never compete with other in bg rank tournaments and all the rest, they lose troops sapphire money all for a rewards in tournaments meanwhile some people take double rewards VIP and other reward if beat you

you can ever compete? is a war strategy game competition or a fraud? is all clearly fake... beacon league is a food for money almost all same persons

Hy Solidarium 

I Cleared several times lvl 160 but no luck...I was thinking 160 is not good and started 159...no luck http://prntscr.com/djwvzc

Every time i was geting less truppes.

I was forced to go down in BG lvl couse i dont have truppes for high lvls

@Solidarius

I'll pray for you to not sell your soul to the Devil 

Alyona Kolomiitseva said:

I never said that. I said - only constructive feedback. The feedback they can work with. I can't pass comments like "Everything is bad". What exactly? How bad? How could we change that? What do players want? - Those are inevitable questions I would receive from devs. That's why I ask you for more details, for some possible ways to fix the issue you have, for some constructive feedback.

Let me get this straight. If you consider something not to be a "constructive feedback" devs wont hear about it? Forum moderators stated that they dont have contact with developers, making you the ears and eyes of devs. Seeing as they are deaf and blind to our problems I am starting to think you might be part of the problem instead of being part of the solution.

http://prntscr.com/djxfoz

This what i need to clear a lvl 160

the answer is STOP THE INSANITY

BG's are nerfed once you have gotten and big payout do not expect to get another

Jezebel said:

the answer is STOP THE INSANITY

BG's are nerfed once you have gotten and big payout do not expect to get another

even when reloading your bank you will never get back out what you put into them

I can understand a tax and you lose always a little, but does not exist your 100M bank is disappear, 1-2-3 disappear

None said:

Is it just me or do the staff stop commenting on a thread in the hopes it dies but never gives anything but the company line for a response

Community managers doesn't work during weekends. And forums basicaly left in the hands of the mods. Devs never comment or post on the forums.

Stormfall is an established game by now, but we the players have no real interaction with the devs etc. I got quite a few games on steam that is in early access, alphas etc. and you can communicate with the devs on the forums all the time. Even your input can have a impact on the game itself.