May 5, 2019, 16:1605/05/19
04/17/15
2
I am trying to run Plarium Play on my Mac. After installation is completed successfully, and every time I try to run it, it crashes immediately. Any help would be appreciated
Loading issues
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May 8, 2019, 13:3805/08/19
231769
The game never fully loads. The loading has been getting worse and worse to the point now it never finishes loading. It's very difficult to play. Others I know have had issues as well. I've used different browsers, cleared out all history, temp files, cache, and still no change. I have spent money on this game recently and now I can't even play it. This needs to be fixed or return my money because I can't use what I payed for.
May 14, 2019, 09:0605/14/19
2
game does not load
May 15, 2019, 00:1805/15/19
12/09/17
1
When I log in on plarium play... I put in my e-mail and password then click to enter game and it says pending...... and will not let me into the game. So I end up playing on plarium.com.
Anyone else with same problems login in?Jun 7, 2019, 08:4706/07/19
09/06/15
2
Good morning administrators.
On 26 May I try to login and and game stuck before I could reset my app some commands are already made(ex.spie send to near castles,hero equipment braking)I’ve send several tickets with directly settings from game and right now I got an answer saying (svetlana,il team support)not even a word on what happened not even nothing so now I’ll continue to send you all my screenshots To prove that something happened to game that day and I’m one of probably many victims of that black outJun 9, 2019, 15:4706/09/19
231769
Dear Lords and Ladies,
If the game does not load in the browser, please complete all the steps from the first post.
If the game stops loading at 80% in the Plarium Play Application, I am sorry for this temporary inconvenience. Our developers are working on a fix. Please use browser version for now.
Jul 9, 2019, 11:2807/09/19
01/11/16
1
Hello support person,
Today your servers did a reset and maintenance.
When it was over, I logged on and my account was reset back 6-8 months, to level 30. YIKES!
I play StormFall – Age of War – my user name is JJF – [email protected] - had achieved level 91.
Can you fix this problem please!
J Fountain,
Sensors Safety Products, Inc.
919-278-7737 ext. 260
Jul 10, 2019, 10:3107/10/19
Jul 10, 2019, 10:54(edited)
02/25/18
3
I am having problem to login , it say to clear cach and contact support if it not work.
I cleared well , check at browser problems , check few things in windows OS and finnally rebooted.
Nothing of that change the login problem.
I check at other sites , everything work normally with and without plugins (flash in this case).
I checked with and without private mode (firefox) , no difference.
Well i do not know what to do more , everything seem normal everywhere.
What next ?
-------------------------------
Forget it , it solve by itself 20 minute lather ...
Jul 10, 2019, 15:4707/10/19
231769
JJF said:
Hello support person,
Today your servers did a reset and maintenance.
When it was over, I logged on and my account was reset back 6-8 months, to level 30. YIKES!
I play StormFall – Age of War – my user name is JJF – [email protected] - had achieved level 91.
Can you fix this problem please!
J Fountain,
Sensors Safety Products, Inc.
919-278-7737 ext. 260
Hello,
Please make sure that you are still on the same server. As I see, you have different game progress on 2 servers, both level 30 and 91.Jul 15, 2019, 04:3107/15/19
1
I have tried for 29 days to login to my level 98 castle cords 2810 -70 it is still there but i cannot get in -- I am in The Walking Dead league on The Dark Plains . Can you please help me -- oh and a new castle came up it its place but i want to login my castle not the new one . I have been working on my castle for 2 years now and want back in -- thank you
Marie Patton BarrettAug 8, 2019, 10:0408/08/19
231769
Your suggested comments
The platform you play on = (Facebook)
The server where you play = (The Dark Plain)
The feature that causes the issue (my food keeps resetting to zero. (I believe it has something to do with the League Fortress Knowledge resetting or not working correctly)
The exact steps you performed before the bug arose; = ( I waited 7 days before I became an official member of the league and this bug happen, while I was waiting I was using Production Resources +25% to keep my food positive)
Any special conditions that caused the bug to appear = (the food amount is incorrect, if I do have food and I try to buy some troops it will say “ Not enough Resources”)
What should have happened; = it won’t let me buy anything the requires food
What actually happened. = it won’t let me buy anything (ie troops or building upgrades)
Sep 2, 2019, 20:2609/02/19
03/12/17
5
Yes Jeff and NO ONE from Plarium will even answer us.. such B S having these kind of issues dealt with in the forum.. THEY ARE NOT DEALT WITH. .you cant even get a response from them or a comment.
Sep 11, 2019, 02:0609/11/19
02/07/16
9
Getting;
HTTP Error 503. The service is unavailable.
When trying to start Plarium Play
Sep 11, 2019, 02:3809/11/19
Sep 11, 2019, 02:39(edited)
08/17/16
26
Hey Rich, the service was out for about 3 hours, so you got that message. My problem is - the service is back on and I cannot access my account thru Plarium Play because my email is not recognized anymore. Can you please fix this, soon?
I CAN access my account thru the browser, so the problem is not universal, but specific to Plarium Play.
Oct 13, 2019, 23:3610/13/19
06/20/15
23
Plarium app not working on Mac OS 10.15 Catalina, is it 64bit ????
Playing on Macbook Pro MacOS 10.15 Catalina was working on 10.14 Mojave
Oct 20, 2019, 14:5810/20/19
Oct 20, 2019, 15:04(edited)
06/25/15
7
Unable to run the plarium play, it goes to open then blanks out after two seconds. It runs on my other computer and both are windows 10 64bit systems. I'm able to play through Plarium.com
Oct 26, 2019, 15:2710/26/19
1
I received one of the error reports while I was trying to sell a hero item. It kept coming back up when I tried to click on the hero gear, so I logged out. Now when I try to log back in, I get a dark screen with my screen name at the top, and the error message. This is true no matter what browser I use. As of right now I cannot play the game.
Nov 4, 2019, 02:1711/04/19
231769
since i have loaded the new improved version it will not load above 80 %, can play game anymore'
Nov 4, 2019, 21:3111/04/19
09/18/14
52
Thanks You Administrator Nancy for the helping in the server crash error 503 on 04 NO 2019. I try your advise of removing the cache, did not work, so I delete or clean out some of the cache files, did not work. For your company info, ONE of the cookies had a bug in it before 05 OC 2019. This information was given by my computer as I could not delete this cookie file. I therefore just closed all tabs and turn off computer. Turn on computer and open my desktop Plarium play. Success.
Again Thank You Nancy for taking the time of your hard work in answering our questions.
GaryNov 7, 2019, 08:3511/07/19
231769
britt said:
since i have loaded the new improved version it will not load above 80 %, can play game anymore'Hi! Please update me if everything works fine on your side now.
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