And yet you keep chiming in here.  I will reiterate the last paragraph of my most recent comment for your perusal and contemplation:

"You said yourself you do not know the answer.  So why are you here
bothering those of us looking for one?  I don't need your biased input.
 I need the input of Plarium staff to say if this issue has been
reviewed and addressed.  We still just get crickets from Plarium.  If
you want to whine about how you don't think something is an issue,
please do so elsewhere.  We are looking for answers and support here.
 You clearly cannot provide that.  Leave it to Plarium to suggest
resolution.  The rest of us want to know what is actually going on. "

This forum is hosted by Plarium, pointed to from the Plarium game interface and very likely monitored by Plarium staff whether or not they actually decide to comment here.  My hope is that something is done by Plarium staff.  Out of sight, out of mind.    I have played many other games where the forums are occasionaly dropped in to resolve or inform on issues.  If you are Plarium staff, you can simply identify yourself and comment on whether this has been addressed.  If you are not, why are you still here?  Clearly you don't care about this issue... or do you wish to continue to self-publish as you so eloquently put it?

You stated you don't know the answer.  Fine... ignore this and go away.  I am looking for someone who does know the answer.

I thank you for your input.  Sometimes it does take a while for companies to get to various issues as they prioritize upgrades, new development, past issues, glitches, etc....  Having worked in a development house for a large portion of my career, I understand it can take some time.  I am not looking for any compensation; I am just looking for comfirmation the issue has been resolved before I partake in that particular content within the game.

I do not have access to facebook due to security restrictions in my line of work.  Neither work nor home networks are an option for most social media so I am somewhat limited my avenues of contact.  I do appreciate the suggestion though as it is a constructive approach to try to help find resolution to a question.  Thank you.

The fact you keep coming back here and expecting different result is beyond me. The community cannot help you, forum mod cannot help you and the only real folks who could over at support didnt help you. 

Dont know if your compass is busted or what, since you keep stumbling in here and pick up this dead beat thread.  I find it hilarious too, but yes maybe one day a guy will eventually come around and prove that you indeed are right, case is genuine and you will be compensated, but dont hold your breath for it. 

The only thing the mods here will say at the end of the day, is that they are sorry you feel this way, send your expressed emotions to the support department and the problem solved on their end. 

Have you tried facebook?

You guys are hilarious.  Remember, I am not talking about the top drop for that creature.  I am not talking about a small sample size.  I am not talking about a single account.  I am not saying I should get "x" number in "y" number "rolls of the dice".  I am saying the number 0 is infinitesimally small and supremely unlikely given the sample size, account spread and replication of the siutation.

You can white-knight and man-splain this all you want, but it does not make you right.  I do know how statistics work.  I know how randomization engines work.  I also know the flaws in various algorithms for said randomization engines.  There are methodologies for generating random numbers which are published in the world of information technology and mathematics.  What happened here to many, many people across large sample sizes with various account types, levels, etc... is a near statistical impossibility, and not even for the top drop.  You should probably study the law of large numbers and statistics before jumping in and just telling people to spend more money lol.  I know a bug when I see one.  This was at least one at that time.  Whether it has been fixed since... who knows... nobody from Plarium has even weighed in here.  The only wiegh-ins have been a forum mod who felt bad about how I feel, others who had the same experience (and yes, I have been in other forums that are not this one with similar experiences) and you two.

You said yourself you do not know the answer.  So why are you here bothering those of us looking for one?  I don't need your biased input.  I need the input of Plarium staff to say if this issue has been reviewed and addressed.  We still just get crickets from Plarium.  If you want to whine about how you don't think something is an issue, please do so elsewhere.  We are looking for answers and support here.  You clearly cannot provide that.  Leave it to Plarium to suggest resolution.  The rest of us want to know what is actually going on.

She is also flogging a dead horse because they are not going to do anything as there is no validation to her original complaint.

 She has been told this but ignores it ,I think she just likes to  dig up old  bones to display.

It has been over 6 months since the issue was posted and still nothing from Plarium.  Plarium is either incompetent and/or unprofessional.  I am not which it is (maybe both) but either one is really bad.  I and many other no longer participate in this content due to lack of response from Plarium.

If Plarium does not know how to fix it, they could just admit their incompetence and state it will not be fixed to at least set customer expectations.

If Plarium has fixed it, they should just post something here acknowledging it has been fixed.  This would then provide affirmation players could once again participate in this particular content, which could potentially drive profits up since player may actually buy shaman energy packs to do more with it.

If Plarium just doesn't care, well... they have already been proving that for over 6 months through their deafening silence.... 

More or less, bumba😉

Hi pipkin! In fact the Supreme Ghost is a better choice as it has way more health points, you can achieve Sustained Attack which results in better damage and drop😉

Reading the above makes me wonder if the supreme invaders give the more valuable (and usually harder to get) runes as the rewards? I.e  to get the less powerful runes stick to hitting the standard ghosts and invaders?

(  I could do with some Night Veil runes so I shall try hitting some Supreme Guard, it is taking forever otherwise.)

1st If you read the TITLE of the topic ( go to the top ) .... you will find out 

2nd If you look at the screenshots ... you will see that I've hit a SUPREME GHOST (1st screenshot), the drop that I've received (2nd screenshot) and of course what I was supposed to drop as well ( 3rd screenshot ).

3rd Normal Ghost and Supreme Ghost have the same rune drop the only difference being the number of fragments dropped and the "rarity" of the rune if any drops ( not entirely sure of the last part as it might drop only fragments ) .

4th Ghosts / Supreme Ghost drops only 4 types of fragments 

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5th Ubers / Uber Chiefs drops 20  different crafting materials + 8 different gems

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Grinding / Killing Uber Chief gives you a higher "rarity" of crafting materials and a higher "rarity" of gem.

Players are using the same strategy for banishing ghosts or killing Ubers . If you do 40 normal hits you get a 600% attack bonus ( 15% per each hit ... 40 hits - 600% hit bonus ) and do an Enhanced Hit afterwards . By doing those 40 normal hits first and 1 enhanced hit, you save a huge amount of energy (hero or shaman) .

Supreme Ghosts / Uber Chiefs,  same "strategy" applies, the only difference is that they have more defense and more " life points" , because of that players have to use a huge amount of energy even with 600% hit bonus active. 

 First, I cannot find the post to check if the topic was about normal ghosts or supreme ghosts but someone else was asking about why no runes from ghosts recently.

Secondly,I think someone might have been asking about supreme ghosts.

Thirdly, I have insufficient experience of banishing supreme ghosts, so do not know what they first dropped, nor what they currentlyy drop, so wonder if the shortage you are finding is connected to a  fairly recent change, is normal,or a genuine bug.

The reason I am wondering about a change in distribution of materials is because I got what I considered to be a load of rubbish from an uber, in comparison to what I had got the previous time, and this if true would be a potential logical explanation of poor results, if it is not a bug.

The fact that more players are reporting here might be beneficial in finding out or getting an official explanation.

I agree with @Bilbos Wood . I've hit Supreme Fox from 100% until 75.78% ( I would've done more but ... maintenance ) . As you can see in the screenshots I HAVE NOT DROPPED A SINGLE WISDOM  rune . First I've done normal hits until I've boosted the attacks bonus to maximum , then I've added shaman energy and done 2 ENHANCED hits (a.k.a.  10 MILLION SHAMAN ENERGY ) , when I've checked the RUNE WORKSHOP .... kinder surprise ... didn't get 1 ( ONE ) WISDOM rune , then I've done @80-100 normal hits  and same s...t .

I would like to mention that I've hit Supreme Fox  2-3 weeks ago ( can't remember when exactly ) and guess what .... same like today , I haven't received a single wisdom rune .

I've spent 10.5-11 Million Shaman energy for what ?!?

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After maintenance :

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Bilbos Wood.

If you understand the criteria as well as you claim,I believe you would know that it is not statistically impossible, and would not say so. 

Do I think the game is fair,honest and beyond reproach? No.

Am I still playing the game? Yes.

Am I an idiot for doing so? Yes.

Have I an allegiance to them? No.

Bilbos Wood and John.

I have no idea how well the program mimics chance and probility, nor if and when and how much and how often it malfunctions.

I understand  enough  to know the natural distribution curve shows most events fall near the centre, and those that fall outside diminish both left and right, but they do still occur, there appears to be no holes at the ends,where something doesn't happen at all.

Rare is not the same as impossible. Rare happens sometimes.

If it was happening on a regular basis, there would be more cause for concern. 

The claimed experience is a one of, nothing has been mentioned about how many times it has worked sufficiently acceptably.

Any malfunction deserves an acceptable investigation, and occurrences deserve restituition. 

It is statistically impossible.  I have a very strong math background.  I saw the "rare" drops in the multi-millions while the less rare did not drop at all.  There were a very large number of attacks to do that.  Again... statistically impossible unless there is a bug or it is intentionally rigged.

I also worked and managed support desks for decades.  My tone, tenor, information and proof were much better than most of the calls I worked with during those decades with international organizations.  They are supposed to be support professionals and I can guarantee they get treated very poorly.  My original ticket stated the problem, showed the proof and suggested resolution.  This is the dream that every support person should be looking for in the initial ticket.  I gave them a slam dunk ticket that contained all evidence they request and require for such a support issue.  To complete the analogy, they were handed the ball, there were no opponents on the basketball court, there was a staircase beside the net to walk up then drop the ball into the net for 2 points.  They looked at the ball, threw it away, gave themselves a pat on the back for the least effort accomplished, then they went home.

What you see as potential beligerence is merely a professional recount of the issue and of past experience with this support desk.  You are probably referring to the comment about the screen shot showing the system clock.  The reports I included showed their system time in a previous ticket, but they still wanted to see the exact same time showing on my system clock.  I detailed to them where it was in their logs to prove system time regardless of what someone may do to try to game the system.  Again, this was a very professional recount of previous issues with the desk and the known, correct irrelavence of a specific aspect they request to try to reduce the number of tickets they need to respond to.  It is a filter mechanism the Plarium support desk uses to reduce tickets by dismissing them due to "incomplete information".  Time to resolution reports look much better to management when they can close a ticket due to "incomplete information".

This entire situation is on them.  They know it.  I know it.  Even you know it, whether or not your allegiance will allow you to acknowledge it.

You maybe or not be correct in your assessment of the game mechanics and the performance of the technicians.

I have some sympathy for you position and frustration. 

However, forgive me if I am wrong but I think I still see beligerance ,detected beligerance before, and I detect it again, and would suggest that if they do also ,I can't see them being keen to jump to your tune.

You are not the only one who had problems with the game, why do you think you should take priority?

Secondly ,your problem reflects a question that was asked before with regards to ghost's drop and  with  many other aspects of the game, like the special gems from Ubers, and more recently 'the failure' connected with upgrades.

From a probability point of view its perfectly likely that you would get none of the rune pieces you want, especially if the chance to get them is low already.

It's unfortunate, but not guaranteed you get what you want and when you want it.

hahahahahaha - hardly...

John, FYI - I mixed things up a lot for attacks when I saw I was not getting any drops of any Tirelessness rune fragments.  That is why I stopped.  Nothing was working, but Plarium doesn't give a rodent's posterior as long as someone else is sending them money.

So, there ya go.

Plarium proving once again, it totally ignores the issue, blames the user or blames bad luck.  I also just had an issue with not getting points for kills in CvC but getting points for those exact same kills in Destroying enemies competition.  That is the only fight my troops have done in over a week.... and I have screenshots of the attack, defense report, points (more than 12 hours later in case their point tally engine is delayed), etc....  If it a total waste of time reporting anything since the support team seems to do little about anything, no matter how much proof you have.  This game continues its swift slide into oblivion due to the ignorance and arrogance of staff.  I am looking for another game to play, as are my friends.  When I (or they) find it, my friends and I will be taking our patronage elsewhere.

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Your team completely ignored the fact 0 Tirelessness fragments dropped after taking a Supreme Ghost from 100% down to 45%, on my own.  That is statistically impossible based on the number of hit it takes to take a supreme ghost down that far.  You know it.  I know it.  You are trying to hide the fact your system is either rigged or bugged.  Your staff ignore the problems (not that I expected any different considering the appalling history of your support team).  Your team screwed up.  You refuse to fix or even acknowledge it.  You refuse to make it right through compensation of computer bytes that cost you nothing, but I had to pay for to acquire and use.

I will certainly post your response to everyone I know who plays this game to further entrench the low quality of support team care and total disregard for the user base.  Your user numbers are dropping and will continue to do so when you treat paying customers this way.  Make it right.  Stop ignoring me (and others).  Do the right thing instead of just following corporate policy of the overlords. 

Support Request #4-1776951
   Plarium Support Team
   Dear Jarl,

Thank you for contacting the Plarium Support Team.

We understand your feelings. As each item has different chances of dropping from Ghosts, it is possible to receive items with lower-tier or the ones easier to come across. If you keep attacking them, with luck you may be able to acquire higher-type items.

You can increase your chance to receive the items you look for by upgrading Shaman's Skills aimed at attacking enemies. The better your stats against Ghosts are, the more chances you have to receive the materials of the higher quality or uncommon items.

If you have any other questions, please do not hesitate to contact us again. Thank you.

Best regards,
Your Plarium Support Team