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Unable to load accounts on PC

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Oct 13, 2021, 12:2610/13/21
08/11/17
20

Unable to load accounts on PC

I have followed all the advice on deleting cache, updating Chrome, using different browser. I keep getting error message saying "No account matching this email address was found. Please verify the email address, create an account, or contact Plarium Support"

What else do you want me to do to access my accounts?

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178
Comments
47
Comments
Oct 13, 2021, 14:1610/13/21
01/31/18
343

I had this happen to me as well.

I just abandoned the effort to log on. Was worried enough not to try to log back onto the other kingdom account that I had just left, in case it locked me out of that too .

Fortunately , whatever I did or didn't do, later on, (the next day? )it was then fine again.

I may have cleared some old history, closed some open windows,and restarted the device, so its worth trying, as contacting  the technical team might just be an unnecessary and slower route.

I think there has been an update as well, so it could be connected to, fixed by that.

Oct 13, 2021, 21:2510/13/21
03/23/21
2

Nothing was working for me, so uninstalled plarium play, now that won't reinstall.

Oct 13, 2021, 21:4510/13/21
03/16/20
3

Same here.

You might be able to log in through a web browser they still work.

Oct 13, 2021, 21:5010/13/21
11/25/18
4

web browser version also doesn't work anymore - not here

Oct 13, 2021, 21:5810/13/21
231501

plarium play and web browser is down ipad and phone work for now

Oct 13, 2021, 22:1410/13/21
10/03/17
4

same problem here. nothing work anymore on my desktop


Oct 13, 2021, 22:3410/13/21
01/20/17
12

HELLO ARE YOU THERE??? WHY DON'T YOU TELL US WHAT'S WRONG !!!!!!!!!!!!!!😣

Oct 13, 2021, 22:3510/13/21
09/27/21
1

For those who play on android, this will be a nice advantage in cvc.  

Oct 13, 2021, 22:5910/13/21
04/01/20
1

damn, same thing happened here😭

it's impossible do  login...😭



Oct 13, 2021, 23:0210/13/21
Oct 13, 2021, 23:03(edited)
5

I hope no one was doing a siege when it crashed. My mail crashed on me so I refreshed the page and got a surprise. No working log in button.


PS....Im on windows 10, using google chrome. havent tried firefox yet but i bet its in the same shape after reading these other post

Oct 13, 2021, 23:0610/13/21
05/30/21
3

chrome and firefox give the same result: no login possible. :(

Oct 13, 2021, 23:1210/13/21
05/06/15
2

Not sure where they are based exactly, but it is early morning in some parts of Russia, so maybe not a response for awhile

Oct 13, 2021, 23:2010/13/21
09/15/15
219

plarium play ap on pc works for me but not chrome on same pc


Oct 13, 2021, 23:2110/13/21
09/15/15
219

the whole of Plarium was dead a few hours ago

Oct 13, 2021, 23:2210/13/21
01/07/20
4

Plarium Play won't run..

Unable to download a new version.

Unable to log into the game using Firefox, Google Chrome, of Edge..  Yes I've cleared my cache....

Why is this happening during the last hour of CvC???


Oct 13, 2021, 23:2510/13/21
01/20/17
12

HEY PLARIUM!!!! WHERE ARE YOU??? WHY ARE YOU STAYING SILENT ??? ARE ALL HIDING ???


Oct 13, 2021, 23:3510/13/21
Oct 13, 2021, 23:48(edited)
231501

I've followed all suggestions, everything plarium said would fix the problem. Tried Plarium Play, google chrome, firefox, vivaldi, Orbitum, waterfox, komodo dragon, opera, brave, and microsoft web browsers. The results were the same on all of them. Login not working, white screen, and/ or message saying error  "No account matching this email address was found. Please verify the email address, create an account, or contact Plarium Support". So, would like to really, really know WHAT THE HECK IS GOING ON!!!!

ERROR 500

The site is currently under construction, as we are working to improve plarium.com. Please refresh the page or try again later.    (newest addition to messages. Got this one from just trying to look at profile, lol.

Oct 14, 2021, 00:4710/14/21
08/12/19
7
salde

yep me to,also was in middle of os and couldn't sign back in on computer lost hole army and resources thank you plarium

also got error 500 message right at end of cvc great timing

Oct 14, 2021, 00:5010/14/21
08/12/19
7

hope this helps somebody else out,click on site to load into game,on right top where it says profile last box to right i clicked on it and hit back and game loaded,hope this works for you also

Oct 14, 2021, 00:5110/14/21
08/12/19
7

hope this helps somebody else out,click on site to load into game,on right top where it says profile last box to right i clicked on it and hit back and game loaded,hope this works for you also