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Unable to load accounts on PC

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Oct 13, 2021, 12:2610/13/21
08/11/17
20

Unable to load accounts on PC

I have followed all the advice on deleting cache, updating Chrome, using different browser. I keep getting error message saying "No account matching this email address was found. Please verify the email address, create an account, or contact Plarium Support"

What else do you want me to do to access my accounts?

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178
Comments
47
Comments
Oct 13, 2021, 14:1610/13/21
01/31/18
343

I had this happen to me as well.

I just abandoned the effort to log on. Was worried enough not to try to log back onto the other kingdom account that I had just left, in case it locked me out of that too .

Fortunately , whatever I did or didn't do, later on, (the next day? )it was then fine again.

I may have cleared some old history, closed some open windows,and restarted the device, so its worth trying, as contacting  the technical team might just be an unnecessary and slower route.

I think there has been an update as well, so it could be connected to, fixed by that.

Oct 13, 2021, 21:2510/13/21
03/23/21
2

Nothing was working for me, so uninstalled plarium play, now that won't reinstall.

Oct 13, 2021, 21:4510/13/21
03/16/20
3

Same here.

You might be able to log in through a web browser they still work.

Oct 13, 2021, 21:5010/13/21
11/25/18
4

web browser version also doesn't work anymore - not here

Oct 13, 2021, 21:5810/13/21
231501

plarium play and web browser is down ipad and phone work for now

Oct 13, 2021, 22:1410/13/21
10/03/17
4

same problem here. nothing work anymore on my desktop


Oct 13, 2021, 22:2310/13/21
01/13/19
1

I was hoping it wasnt just me. Iphone still working and switching accounts but play app and mozilla and chrome web browser nothing. 

Oct 13, 2021, 22:2810/13/21
01/20/17
12

And Plarium stay silent  about this logging problem....thats nice Plarium! Thats the way to keep us playing your game


Oct 13, 2021, 22:3510/13/21
09/27/21
1

For those who play on android, this will be a nice advantage in cvc.  

Oct 13, 2021, 22:4810/13/21
07/17/20
1

it's  no possible login here


Oct 13, 2021, 22:5510/13/21
05/06/15
2

Same thing happened to me.

Plarium play started  not working properly 12hrs ago, so re-installed it (worked really slowly to log in at that time) now no access via web or plarium play

Oct 13, 2021, 22:5910/13/21
04/01/20
1

damn, same thing happened here😭

it's impossible do  login...😭



Oct 13, 2021, 23:0610/13/21
05/30/21
3

chrome and firefox give the same result: no login possible. :(

Oct 13, 2021, 23:2210/13/21
01/07/20
4

Plarium Play won't run..

Unable to download a new version.

Unable to log into the game using Firefox, Google Chrome, of Edge..  Yes I've cleared my cache....

Why is this happening during the last hour of CvC???


Oct 13, 2021, 23:2510/13/21
01/20/17
12

HEY PLARIUM!!!! WHERE ARE YOU??? WHY ARE YOU STAYING SILENT ??? ARE ALL HIDING ???


Oct 13, 2021, 23:3510/13/21
Oct 13, 2021, 23:48(edited)
231501

I've followed all suggestions, everything plarium said would fix the problem. Tried Plarium Play, google chrome, firefox, vivaldi, Orbitum, waterfox, komodo dragon, opera, brave, and microsoft web browsers. The results were the same on all of them. Login not working, white screen, and/ or message saying error  "No account matching this email address was found. Please verify the email address, create an account, or contact Plarium Support". So, would like to really, really know WHAT THE HECK IS GOING ON!!!!

ERROR 500

The site is currently under construction, as we are working to improve plarium.com. Please refresh the page or try again later.    (newest addition to messages. Got this one from just trying to look at profile, lol.

Oct 14, 2021, 00:4510/14/21
08/12/19
7

yep me to,also was in middle of os and couldn't sign back in on computer lost hole army and resources thank you plarium

Oct 14, 2021, 07:5410/14/21
231501

Hi Jarls, the logging in issue has been resolved and you can continue enjoying the game!

I also recommend that you synchronize your account with your mobile device in the future, just in case, in order to be able to launch the game from it.

You can find information on how to log in from different devices at the link: https://vikings-support.plarium.com/web/en/guide/linking-and-restoring-your-account/running-the-game-on-multiple-devices

Have a nice day! 🙂

Oct 14, 2021, 08:1710/14/21
03/23/21
2
Deleted

Hi Jarls, the logging in issue has been resolved and you can continue enjoying the game!

I also recommend that you synchronize your account with your mobile device in the future, just in case, in order to be able to launch the game from it.

You can find information on how to log in from different devices at the link: https://vikings-support.plarium.com/web/en/guide/linking-and-restoring-your-account/running-the-game-on-multiple-devices

Have a nice day! 🙂

Seriously not good enough!. Thereis also still intermittent issues

Oct 14, 2021, 19:0310/14/21
05/05/17
16

+1, Nueva actualización = Nuevo problema

Reinicíe para refrescar el mapa y ver invasores nuevos, jugandonos el CvC y sorpresa!!!

Imposible volver a entrar en la cuenta, desistale Plarium Play e imposible reinstalarlo.

Intente jugar desde Chrome, imposible acceder. Lo mismo con Facebook.

Mensajes como "No se ha encontrado ninguna cuenta con esta dirección de email" "Algo ha salido mal" "Oops! Something went wrong..."

Escribí a Soporte y no he recibido ni una explicación, ni un dispulpa ni nada de nada.

Sigo preguntandome ¿Porqué narices sigo aquí?