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game unplayable slowness

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Nov 1, 2020, 13:0311/01/20
2

Hi.  My husband and I along with several members of my clan have these same issues ever since the helheim update.  It starts loading the game from 20% which takes forever.  It used to load that slow for the first time you load the game, then when you sign in it would start loading at 45% which then would take maybe about 15 seconds to load.  Now it starts loading from the 20% mark, as if it's the first time loading ther game every time we sign in, which takes any where from  3 to 5 minutes. We have cleared the cache, cookies, browsing history etc.  My husband has tried signing in using the college's computers and has the same problem there as well.  We all use pc and are using google chrome.

Oct 31, 2020, 22:5410/31/20
05/11/17
4

Hi

I am in the same situation as Kutter.  The last couple of weeks I have had lag issues that have made it unplayable.  I have deleted caches, cookies, tried both chrome & edge, reset my home router, tried connecting at my workplace (utilizing a gig connection at my desk) all with the same result.  The game takes me a long time to connect.  It always pauses at 45%, next at 75% and then sets at 100%.  I have noticed that I sat at 100% for over 1 minute.  When I am in the game, I have to hover for 3-5 seconds before anything highlights for me to click on it.  Once I click, it takes a couple of seconds before the game responds and anything happens.  I sit at a white screen when going to global from town and vice-versa.  The game graphics are very choppy.  I am not having problems with any other sites.  As I see you are working on something based off the previous reply to Kutter, any update?

Thank you,

Erik

Oct 16, 2020, 13:1110/16/20
07/01/15
2

Thanks.. unfortunatedly I started on the computer years ago and have never been able to play on phone.

I did load an old Firefox that I havent used in years this morning and can now play again.. will keep checking with Chrome to see when can go back to it. 

Thanks again!