31 січ. 2019, 15:0131.01.19
231990
game does not run
game loads 52% than nothing
game does not run
Пошук
31 січ. 2019, 15:0231.01.19
31 січ. 2019, 16:00(відредаговано)
12.09.18
12
Over here the same problem. First only on Chrome, but now also on IE, firefox, Imac and Ipads. Internet is ok, so its weird....
EDIT: Ipad started on 3G .... and also the same error.... Error code: connection lost.
EDIT 2: normal internet connection is still down, 4G works at this moment.
31 січ. 2019, 21:4231.01.19
2
The same for me, game does not work ...
1 лют. 2019, 04:3901.02.19
06.01.19
3
Same for me, shotdown at many actions,
1 лют. 2019, 05:2901.02.19
04.10.18
1
Same for me. Chrome, firefox, IE all give me a "connection lost" error at the 77% mark.
1 лют. 2019, 16:1201.02.19
06.11.18
9
got the same issue 77% then connection lost, on app and browsers. no matter what does not want to connect, get ready to finally log in and have all your stuff taken if your shield wears off from no fault of your own
1 лют. 2019, 16:1701.02.19
231990
Is this the same error message everyone else is getting? Btw...Im on windows10 Firefox 64.0.2 (64 bit)
1 лют. 2019, 20:5501.02.19
30.05.18
1
im hawing the same problem on all browsers...load to 77% and it shuts down...cant belive it :(
2 лют. 2019, 14:4502.02.19
15
I have the same problem. I emailed support twice yesterday, and they responded that the problem was fixed. The game worked for about 12 hours, then the bug manifested again.
Here's what's interesting. I am able to login to the game using an alternate character, but my main character is unable to login using either the Plarium Play app or the web page. So I am wondering if there is a problem connected to my character?
Please fix the login problem.
Thank you!
8 лют. 2019, 18:2908.02.19
19.11.18
1
ever since the appearance of the Cardinals, the game has stopped working properly. haven't had 1 day since they appeared where I can just simply log in. usually takes hours of trying. giving up on all Plarium games !
27 лип. 2019, 19:5827.07.19
231990
So we have no update on why it will only load to 77% ?
2 серп. 2019, 05:4202.08.19
231990
I can log into one account on the pc, but the other goes to 77% and "connection lost." I can log out and back into the first account and connect just fine. On my iPad, I load to 90% and connection lost, though I can log into Vikings on my iPad just fine. The above directions are for a pc/web browser. what about mobile devices?
31 серп. 2019, 20:2531.08.19
2
having the same issue kingdom 111
31 серп. 2019, 21:1131.08.19
231990
4 accounts and cant log on with any, shields will be down on all. not worth playing the game if they dont get it sorted
31 серп. 2019, 22:1231.08.19
25.11.18
2
exactly and the steps the admin is giving is bull saying find receipts how much gold id number kingdom order to just make sure that it is you bull
31 серп. 2019, 22:1431.08.19
25.11.18
2
its so simple just take the maintenance they just did out a real brain storm that one is
1 верес. 2019, 00:5701.09.19
21
Dominion gave a whole new meaning to game not working. One of my town's burned because of game kicking me out and couldn't relog and couldn't buy packs. I am beyond stressed Dominion was ruined.
8 січ. 2021, 00:3208.01.21
8 січ. 2021, 00:32(відредаговано)
231990
When I try loading into the game it pops up with an error message as followed: "Failed to unpack resources. Restart the game and try again." I am worried that if I uninstall the game and reinstall it I won't be able to get my things back nor get back into S611 someone help!
10 січ. 2021, 22:5210.01.21
19.10.18
9
I have the same problem, my game quit, and it connected me with an old game, lost bunch of money, troops and resources, and they blamed it on my computer. always the negate their fault, lm going to report them to the BBB and comsumers agencies. everytime something goes wrong they blame it on you.
11 січ. 2021, 13:5011.01.21
231990
Hello Lords!
Please note that all technical questions are proceeded by our in-game support channel. Please contact our support specialists through the "Ask a question" button on the home page of our official Game Guide by the following link: http://support-portal.plarium.com/en/throne-web/faq.
Our specialists will provide you with the necessary help. Thank you in advance!
8 січ. 2021, 18:1908.01.21
09.09.17
1143
Seems the common answer is to uninstall and reinstall. Make sure you have enough memory / space on your device.
Your game situation is associated with your account, not your device. So as long as you can bring up the game, and log in to your account, you will be good to go.
If this doesn't work for you in a simple straight forward manner (e.g. error messages after trying), start a ticket at http://support-portal.plarium.com/ticketcreator/throne/en?devicelocale=en&spGame=throne-web - they will be able to help you out.
