Over here the same problem. First only on Chrome, but now also on IE, firefox, Imac and Ipads. Internet is ok, so its weird....

EDIT: Ipad started on 3G .... and also the same error.... Error code: connection lost.

EDIT 2: normal internet connection is still down, 4G works at this moment.

Is this the same error message everyone else is getting? Btw...Im on windows10 Firefox 64.0.2 (64 bit)

I have the same problem.  I emailed support twice yesterday, and they responded that the problem was fixed.  The game worked for about 12 hours, then the bug manifested again. 

Here's what's interesting.  I am able to login to the game using an alternate character, but my main character is unable to login using either the Plarium Play app or the web page.  So I am wondering if there is a problem connected to my character?

Please fix the login problem.

Thank you!

I'm trying to access the game, and it just does not work, it does not do anything, and then it returns me to the home screen. After I update it, I have been unable to access it since Sunday.

Greetings, GORGONZOLA!

We want to help you. Please provide us with the following information in private messages so our team can resolve your issue as soon as possible:
1. The name of the Kingdom, the coordinates of your lost Town, the exact name of your Order, its tag and your name in the game.
2. The receipts of purchases made on your lost account. You can find the purchase history by following the steps described here:
- for Google Play Google Play https://support.google.com/googleplay/answer/2850369
- for iTunes https://support.apple.com/en-us/HT204088
3. Specify your email, device model and the approximate amount of Gold left on your lost account.
This data will help us to make sure that this account belongs to you.

Please also follow the steps below:
1. Please start a new game on your mobile device. Send us your new ID number. To find it, tap the Menu, then "About the game".
2. Sync your current game with Facebook.
We are waiting for your reply. Thank you in advance.

Dear Lords!

Is this question still relevant?

If so, please follow the link below to find the instruction with possible steps to solve this issue: https://plarium.com/forum/en/throne-kingdom-at-war/technical-questions/39293_issues-with-loading-the-game-on-plarium-com/. Also, try closing all not used applications and tabs in your browser (VPN, anti-virus) and clear your browser cache before launching the game. If this issue persists after fulfilling all the recommendations above please try to open the game in different browser and see if this issue will happen again.

4 accounts and cant log on with any, shields will be down on all. not worth playing the game if they dont get it sorted