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Spy reports displaying inaccurate info.

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2 січ. 2018, 11:5702.01.18
2 січ. 2018, 11:58(відредаговано)
01.03.16
5810

Chascon said:


Abandoned castles will produce less and less resources? Until disappear? -exaggerating- The more i raid the same, will get fewer?


(Thank you Alina and happy holidays)

Hello, my Lord! The resource production decreased till the exact number, but no, it won't disappear. You'll have a chance to receive some resources, but it won't be a huge loot. 

1 січ. 2018, 18:1701.01.18
08.07.16
52
Alina Bright said:

KashAz said:


This has absolutely nothing to do with raid limits.  This happens when I have not attacked a castle for months.  This happens when I haven’t even touched upon my 500k daily limit.  How is it remotely possible for spy reports to show that a dead castle has way less rss then the capacity of the catacomb?   Over the years I have marked out the catacomb capacity of many of my farms.  These numbers have been tried and tested and I know them to be accurate.  Yet, now I can take the rss down lower than the catacomb capacity as shown in the multiple screen shots I have provided.  The answer they gave is incorrect.  All the players who are experiencing this know this is incorrect.   We really need an correct answer as to why this is happening.


Alina, thank you so much for looking into this for us.  However, they are incorrect.  Could you kindly let them know we really need an answer.  If they screwed things up or changed how farm castles work, that is fine.  We just need to know what is happening or what change they made.  

Hello, my Lord! Thank you for the details.Yes, you can receive fewer resources from inactive Castles. Some time ago we found a bug when players have an opportunity to get more resources from 'dead' castles. This issue was fixed with the last update.

The thing is when the Castle is inactive the resource production decreases. In this case, if you raid such Castle, you should do bring not many resources, but during some time it didn't work correctly. Once we found this inaccuracy, we fixed it.

So now to get as profitable raid as you can, you need to find active Castles. 

Thanks Alina!!  =). Any idea why catacomb capacity is no longer working properly on the farm castles?   It used to function like regular active castles, now it does not.  Is that a result of the fix you mentioned?
16 січ. 2018, 15:3616.01.18
01.03.16
5810

Chascon said:


I raid both, active and inactive, always seek for 'fresh' castles too and even that fails... Im afraid that raid will be poor and poor... I just want to make the weekly top ten rank... 

Hello, my Lord! I'm sure you'll find Castles which are full of resources and you'll reach the Ranking. 

If you have any new examples of such raids, you can send me the screenshots. 

16 січ. 2018, 21:1716.01.18
15.06.17
879

Ok, Alina, thanks

Now i letting castles rrstore :)
17 січ. 2018, 15:0517.01.18
01.03.16
5810
Chascon said:

Ok, Alina, thanks

Now i letting castles rrstore :)
That's a good idea. Please keep me informed :)   
19 січ. 2018, 15:4719.01.18
15.10.15
455
Chascon said:

I raid both, active and inactive, always seek for 'fresh' castles too and even that fails... Im afraid that raid will be poor and poor... I just want to make the weekly top ten rank... 
one thing I’ve done is found leagues that keep inactive members and raid those ones. Inactive leagues used to be good but those are becoming less frequent now. Check members raid stats in leagues that have lower ranks. If they’re negative they usually will be good to raid and could help you get the top ten you’re looking for :). Always spy first though just Incase.
5 лют. 2018, 20:3605.02.18
15.06.17
879
Yep. Always spy first 😎
31 груд. 2017, 06:5731.12.17
11.01.16
1009

Chascon said:


Abandoned castles will produce less and less resources? Until disappear? -exaggerating- The more i raid the same, will get fewer?


(Thank you Alina and happy holidays)

Spy report on a particular castle will often show resources larger in numbers but when you raid, it may happen that you get lesser resources. It happens due to the raid limit(to avoid getting a particular castle farmed again and again by the same player). 

Suggest you to wait for couple of days before you raid the same castle. 


6 лют. 2018, 23:4206.02.18
15.10.15
455
Chascon said:

Yep. Always spy first 😎
I’ve lost way to many thieves not doing that haha 🤦🏻‍♀️
30 груд. 2017, 21:1130.12.17
30 груд. 2017, 21:14(відредаговано)
15.06.17
879

Abandoned castles will produce less and less resources? Until disappear? -exaggerating- The more i raid the same, will get fewer?


(Thank you Alina and happy holidays)

29 груд. 2017, 16:5129.12.17
01.03.16
5810
Guys, if you have quiestions, please let me know! 
29 груд. 2017, 16:5029.12.17
01.03.16
5810

KashAz said:


This has absolutely nothing to do with raid limits.  This happens when I have not attacked a castle for months.  This happens when I haven’t even touched upon my 500k daily limit.  How is it remotely possible for spy reports to show that a dead castle has way less rss then the capacity of the catacomb?   Over the years I have marked out the catacomb capacity of many of my farms.  These numbers have been tried and tested and I know them to be accurate.  Yet, now I can take the rss down lower than the catacomb capacity as shown in the multiple screen shots I have provided.  The answer they gave is incorrect.  All the players who are experiencing this know this is incorrect.   We really need an correct answer as to why this is happening.


Alina, thank you so much for looking into this for us.  However, they are incorrect.  Could you kindly let them know we really need an answer.  If they screwed things up or changed how farm castles work, that is fine.  We just need to know what is happening or what change they made.  

Hello, my Lord! Thank you for the details.Yes, you can receive fewer resources from inactive Castles. Some time ago we found a bug when players have an opportunity to get more resources from 'dead' castles. This issue was fixed with the last update.

The thing is when the Castle is inactive the resource production decreases. In this case, if you raid such Castle, you should do bring not many resources, but during some time it didn't work correctly. Once we found this inaccuracy, we fixed it.

So now to get as profitable raid as you can, you need to find active Castles. 

29 груд. 2017, 16:4329.12.17
01.03.16
5810
Chascon said:

so, i got a castle level 59, spy report shows 15k iron 13k gold and 41k food, then a i raided and a got 3k of iron, 2k of gold and 27k for food, total amount 32k

if catacomb is for 10k, theres 2k of iron and 4k for food lost.

the other question, can a level 59 castle have catacombs at level 12?

this is an example for today.

My Lord, please send me the reports in PM. Thank you! 
29 груд. 2017, 16:4229.12.17
01.03.16
5810
Chascon said:

Alina Bright said:


Hello, guys! Thank you for your patience.

We have checked this issue and we haven't found any bugs. After the investigation, we found there were limits for raids. That's why you got such amount of resources. 


But why spy reports shows so little amount of resources. 

And this is not happen in all castles, so i keep raiding in others who shows higher levels.
Hello, my Lord! Did you raid such Castles before? Do they active? 
29 груд. 2017, 14:5129.12.17
29 груд. 2017, 14:59(відредаговано)
15.06.17
879

so, i got a castle level 59, spy report shows 15k iron 13k gold and 41k food, then a i raided and a got 3k of iron, 2k of gold and 27k for food, total amount 32k

if catacomb is for 10k, theres 2k of iron and 4k for food lost.

the other question, can a level 59 castle have catacombs at level 12?

this is an example for today.

29 груд. 2017, 02:0229.12.17
29 груд. 2017, 02:03(відредаговано)
08.07.16
52

This has absolutely nothing to do with raid limits.  This happens when I have not attacked a castle for months.  This happens when I haven’t even touched upon my 500k daily limit.  How is it remotely possible for spy reports to show that a dead castle has way less rss then the capacity of the catacomb?   Over the years I have marked out the catacomb capacity of many of my farms.  These numbers have been tried and tested and I know them to be accurate.  Yet, now I can take the rss down lower than the catacomb capacity as shown in the multiple screen shots I have provided.  The answer they gave is incorrect.  All the players who are experiencing this know this is incorrect.   We really need an correct answer as to why this is happening.


Alina, thank you so much for looking into this for us.  However, they are incorrect.  Could you kindly let them know we really need an answer.  If they screwed things up or changed how farm castles work, that is fine.  We just need to know what is happening or what change they made.  
28 груд. 2017, 21:2628.12.17
15.06.17
879

Alina Bright said:


Hello, guys! Thank you for your patience.

We have checked this issue and we haven't found any bugs. After the investigation, we found there were limits for raids. That's why you got such amount of resources. 


But why spy reports shows so little amount of resources. 

And this is not happen in all castles, so i keep raiding in others who shows higher levels.
28 груд. 2017, 15:2228.12.17
01.03.16
5810

Hello, guys! Thank you for your patience.

We have checked this issue and we haven't found any bugs. After the investigation, we found there were limits for raids. That's why you got such amount of resources. 


28 груд. 2017, 03:5528.12.17
28.05.17
73
Also experiencing this. Spy reports are whack right now for rss
28 груд. 2017, 03:2328.12.17
08.07.16
52

Alina,


Do you have any follow up on this?  I know many have submitted it as an issue in game and opened tickets.  Unfortunately the in game support ends at the point where they pass it on to the devs.  You are our only hope for an update on this issue and whether it will be fixed.  Thank you so much for your help.