Elias ... the forum moderators have destroyed the forums.
When we had issues with players being force migrated to the test servers, back when flash was ending, only half the players were moved. This created disbalance as the people forced to move to the new servers were not able to play at all.
When hedgemons complained here, instead of forwarding their issues to the powers that be, moderators decided we were attacking them and attacking palarium policy. Moderators banned most the hedges from the forums.
The only way to appeal these actions and permanent forum bans was to send a personal message to the community manager. Only our community manager has told us she does not read personal messages as she does not make the time. She looks after all forums from all games and is not willing to do her job here. She logs in once a week at best, and ignores most posts. If we get a reply it is a pre-written message that has nothing to do with our concerns.
The only moderator that has taken any interest in fixing the damage done by previous moderators and the community manager was morteee .... and she has given up on this disaster of a forum.
We do not want to kill the messenger..... we want responsible messengers that do their job and do not try to mute us, ban us from the forums for speaking out for our clan members, and take our concerns to the people that can help us, not erase our posts.
We need a community manager that reads personal messages and fixes the mistakes made by people like you. That plays the game they are supposed to be answering questions about and that log in more than once a week.
This is not an unreasonable request for our forum moderators and community manager.