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PROBLEM LOADING GAME

PROBLEM LOADING GAME

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3 берез. 2018, 19:2803.03.18
01.08.17
9

ad.c said:


Is anyone else having a problem loading the game since the earlier update

Game not loading since last 2 days.. check scrnshot for details of problem: http://prntscr.com/imelo8

3 берез. 2018, 20:1803.03.18
15.10.16
4

Mine has just loaded in google chrome but it is very slow not great at the moment. It also loaded in firefox browser even slower and microsoft edge slower still. Not great from plarium after over two days prefer the old platform was far better.
4 берез. 2018, 11:1404.03.18
16.02.16
7

plarium,


we are all still waiting for the answer 

nice give us a problem 


I wonder where ya they go???

MariusAdmin
5 берез. 2018, 09:0505.03.18
04.09.17
2688
alkiy said:

plarium,


we are all still waiting for the answer 

nice give us a problem 


I wonder where ya they go???

CMs do not work on the weekend, but from what I can see Devs implemented a fix on Saturday evening. Please confirm if the problem still continues. If it does, give me a screenshot or error message to confirm whether it is the same issue that has been affecting people who posted previously.
5 берез. 2018, 11:1205.03.18
21.04.16
27
Same problem, no access, no load.
5 берез. 2018, 12:2405.03.18
20.10.16
7



Any chance we can be rolled back to previous platform game is virtually unplayable at the moment. Can log in but still get a script error message but game will load. Crashes when going into messages so can't use. Takes forever to load map and do dg's also can't drill into tournament rewards on the events page.
MariusAdmin
5 берез. 2018, 14:0305.03.18
04.09.17
2688
No, it's not possible to revert the engine back to the old version. However, I have reported both your cases to the devs.
5 берез. 2018, 14:4605.03.18
06.06.15
11

I can not login since Friday.
When will you solve problem?
http://prntscr.com/in572b


MariusAdmin
5 берез. 2018, 15:5805.03.18
04.09.17
2688
Reported your case to the devs as well, they are looking into it right now.
6 берез. 2018, 08:1806.03.18
06.06.15
11
Dimitri Molchanov said:

Reported your case to the devs as well, they are looking into it right now.
Where to find devs to report them problem?
6 берез. 2018, 08:2906.03.18
15.10.15
1480

Tole said:


Dimitri Molchanov said:


Reported your case to the devs as well, they are looking into it right now.
Where to find devs to report them problem?

friend look at that image, under "beta version" is the button to tell the problem to the developers

6 берез. 2018, 11:5406.03.18
15.10.15
1480

Tole said:


I do not have that button!

http://prntscr.com/inhp8v

friend you are not beta-tester, click on the support button and on the page that opens

6 берез. 2018, 12:3506.03.18
06.06.15
11
elias said:

Tole said:


I do not have that button!

http://prntscr.com/inhp8v

friend you are not beta-tester, click on the support button and on the page that opens

I do that and I finish here in this forum, first I try troubleshoot, than I present problem in this page. I want to know when the problem with loading to my account be solve? I wait from FRIDAY 
MariusAdmin
6 берез. 2018, 15:4206.03.18
04.09.17
2688
Hey, everyone. Devs applied a new fix that should help with the loading issues. Please check!
6 берез. 2018, 16:3806.03.18
25.05.17
11
Dimitri Molchanov said:

Hey, everyone. Devs applied a new fix that should help with the loading issues. Please check!

6 берез. 2018, 18:1406.03.18
21.04.16
27

the problem persists, remains the same, no load

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