Alyona Kolomiitseva said:
Tonaya said:
I review only forum-related issues. All technical issues are for Support Team.hmmm,when i report'd some Tonaya's issues,you were there on support ^^
Tonaya
this is more accurate:I review only forum-related with Tonaya issues. All technical issues are for Support Team.
Tonaya the issue 
My game was unstable and I sent a raid instead of a defense, I would like to get my units back
My experience: trying to restore any losses with the plaroum staff is loss of time. They will demand screnshots from you to "Prove" (as if you can predict the "incident" and make shots right before and afte)r. But even when you have screenshots, you realize Plarium would prefer scores of hours of "negotiations" and refusal at the end to simply doing what any decent customer service does. They do not "spoil" you here, they so not want to make you happy - they want you to spend money.Unfortunately, we can't restore losses that weren't proven.
