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lost account

lost account

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AlinaCommunity Manager
4 груд. 2019, 09:5304.12.19
21.05.19
3510

Makhia said:


I have been locked out of my account for 2 days now...have sent info..ie email,troop numbers.last purchase...My name, and city player name with no luck....if I don't get in account soon will lose 210mil plus troops

Hello! I'm sorry that you've lost your account. Have you contacted our Support? If yes and you can provide me with your ticket ID, I'll follow up on the matter. Thanks!

16 груд. 2019, 05:2116.12.19
26.11.19
3
Finally got in after 4 days but was never told why I was locked out in the first place
NancyAdmin
19 груд. 2019, 15:1919.12.19
09.07.19
1870
Makhia said:

Finally got in after 4 days but was never told why I was locked out in the first place
Thanks for letting us know that everything is good now. If you ever face such an issue again, please contact our support department here