Plarium...😂😂😂😂😂 Really, you are too funny.
Remove posts because they are in contravention of Forum rules. Threaten more serious measures. Take days to even comment on this thread when the situation has already been reported to Plarium. Fine, as you wish. You have your ways. It doesn't mean your ways are correct.
The actions of this individual are illegal in many, if not all of the countries in which you operate. As the platform allowing him to spew his bile, you are facilitating this. You choose to sit on your hands and do absolutely nothing about this and so you are complicit.
You own our accounts and so can behave as you want when it comes to the in-game mechanics. This does not apply when it relates to use of your platforms to abuse others on racial, religious, sexual or other grounds. Then you have a duty of care to the people who use your platforms, outside of your choice in the matter. It is a legal requirement and a moral one.
I know it's a difficult situation for you, weighing up morality against the loss of $10 a month income from the offending individual but do you really want to travel any further down this path and see where it leads? To be known as a platform that allows this kind of abuse in order to make a few dollars?
Or as one that is intolerant of intolerance?