yes, just got word myself :) 

No, I am saying that the majority of non-VIP players would not be aware of the discount in the first place and thus have no claim to the compensation. I will be blunt - issues happen. There are numerous reasons and no process is truly perfect, sometimes schedules can change in the last possible moment, sometimes something is not working as intended. I am sure the team working on discounts will take a lesson from this to avoid such issues in the future. You can discuss the matter further with your VIP agent but there is nothing else I can add, I am afraid, and we are going in circles.

again thats not the point, you share with us a info, i had been encouraged by my angents to share that info as leader of my coa in the past. so as i said thats not the point dimitri.

do not disrespect the non vip players 

i am sure you as community manager can help to get a solution as your name says, nothing to discuss privately with vip agents, as mamny players do not have them

you suply us with info, we trust in you ... make sure that trust is not gone

Dimitri Molchanov said:

Vodka said:

i dont ask for packs? you seen my question ? either shedule the 75 within the next 4 days or keep units in infirmary untill next 75 comes these things can be done for vips i know but you should be able to do this for everyone due to your error in communication. it costs you nothing ! 

There are others asking for compensation, which will definitely not happen. Not sure about your suggestions. Since it does not depend on me I can make no promises in that regard. But, as I said, the matter has been forwarded already. We'll see what happens. 

i am more then sure there are no compensation for tonaya,even if my graveyard is full,and persians screwed me  again >:(

but i dont want any compensation i like to be poor as i am

No, I am saying that the majority of non-VIP players would not be aware of the discount in the first place and thus have no claim to the compensation. 

You really think we dont talk and share information? For the whole coalition? Dont retreat into inflexibility....

Hellion6 said:

You really think we dont talk and share information? For the whole coalition? Dont retreat into inflexibility....

Of course, you do. This does not, however, mean that all players will be given compensation for something that they would not have known has been scheduled in the first place. So far we have passed feedback over to the team that deals with discounts, no information on what they will decide. If some sort of decision is reached, I'll put a notice here.

i dont ask for packs? you seen my question ? either shedule the 75 within the next 4 days or keep units in infirmary untill next 75 comes these things can be done for vips i know but you should be able to do this for everyone due to your error in communication. it costs you nothing ! 

The announcements are made for a reason: that the players can organize their game and prepare themselves. One trusts in it and acts accordingly.

The changes that Plarium makes may be more or less attractive to players. And it is up to the players to keep playing or stop playing based on these changes. But there's one red line Plarium should never cross: Breaking the players' trust. Losing all credibility.

This action, in addition to being a serious mistake, has been qualitatively different from any other change Plarium has made to the game:

1) It has been broken with the word given and consequently it has been broken with our trust.

2) This breakage negatively affects the players

3) It is especially significant that it is also with one of the game parts that more use of Drachmas (and therefore real money) is involved.

This is not a VIP matter. It's a matter for VIT (Very Important Trust)

Translated with www.DeepL.com/Translator

Agent Pavel said:

Vodka said:

Healer gets announced people anticipate on that and you guys are just cancelling it later on ?

You guys should be a shamed of yourselves ! 

Best make sure this healer comes anyway. 

absolute disgrace 

Hello, Lord!

I strongly advise that you do not use offensive language in further correspondence.

This case cannot be classified as a bug. I have moved your topic to Game Discussion thread.

plarium people:Dimitri,Pavel,Helga......moderators......and others.....no need to educate us,we all went to school,you do not answer on our questions,like you are politicians.

simple question-simple answer:

when will be 75% healer,and when you gonna give us back wheel of fortune?

your "soon" is a year,two or more?

i am polite as always 

Fortuna said:

I just don't understand why you are not working with us to find solutions instead of going against us. You are the community manager don't you realise? 

I have provided you with as much information and answers on the matter as is possible at the moment. I am afraid there is nothing else to add for the time being.

@Tonaya