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Healer???

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23 квіт. 2018, 08:2323.04.18
17.01.16
77

Healer???



Healer gets announced people anticipate on that and you guys are just cancelling it later on ?

You guys should be a shamed of yourselves ! 


Best make sure this healer comes anyway. 

absolute disgrace 



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23 квіт. 2018, 08:5623.04.18
221129
for once i'm agreeing  with you 
23 квіт. 2018, 09:1523.04.18
221129

Vodka said:




Healer gets announced people anticipate on that and you guys are just cancelling it later on ?

You guys should be a shamed of yourselves ! 


Best make sure this healer comes anyway. 

absolute disgrace 



Hello, Lord!

I strongly advise that you do not use offensive language in further correspondence.

This case cannot be classified as a bug. I have moved your topic to Game Discussion thread.

23 квіт. 2018, 09:2323.04.18
17.01.16
77
i dont really care about that.. ther is money involved and you guys play tricks with us that can cost serious money. offcourse i am angry and i use bad language.  you guys should be ashamed of yourself. pethatic actions and absolut disgrace simple. now hoe will you fixx this since some players have put major teoops(money) in infirmary and purchased many packs becuase of the healer.. shame on plarium! terrible people 
23 квіт. 2018, 09:2523.04.18
23 квіт. 2018, 09:32(відредаговано)
10.03.15
1569

what it is offensive is how plarium treats his clients, us. unless you want all of us to give up game between the lag, the unplayable beta and the way  we are threated 

you give information for us to act, and then you change your mind... at least be responsible of your actions...


23 квіт. 2018, 10:0123.04.18
17.01.16
77
by the way pavel?? and other plarium people.. besides tellinng me to use normall language an explenation and a solution to this problem would be nice ?????!!!!
23 квіт. 2018, 10:3523.04.18
23 квіт. 2018, 10:38(відредаговано)
22.08.15
61

Problem solved for me , I've hit the chargeback. It seems that they get more and more creative in ways to milk us even more. Now even cancelled events hahaha. Unforeseen complications ? Like what ? Is xerxes doing a gang ?

At best Dimitri will show up with a lame excuse. Or even better , delete posts.

23 квіт. 2018, 12:1423.04.18
221129
Popped in to add my name to the list of angry customers before the thread gets locked..... One word .......Disgusting !! 
23 квіт. 2018, 12:3823.04.18
03.12.15
9

I too am joining the list of outraged players. This is an absolute disgrace. 

23 квіт. 2018, 12:4023.04.18
14.09.15
137
Agent Pavel said:

Vodka said:




Healer gets announced people anticipate on that and you guys are just cancelling it later on ?

You guys should be a shamed of yourselves ! 


Best make sure this healer comes anyway. 

absolute disgrace 



Hello, Lord!

I strongly advise that you do not use offensive language in further correspondence.

This case cannot be classified as a bug. I have moved your topic to Game Discussion thread.

I strongly advise you stop changing the subject and answer for your actions here
23 квіт. 2018, 12:4823.04.18
221129
come on agent pavel, time to get creative. I promise not to laugh out loud.
23 квіт. 2018, 12:5923.04.18
22.08.15
61

Reply from VIP Agent:


"Hi, _ ! My name is _, and I'm happy to assist you today.


I am really sorry about the situation. The schedule of the discounts is managed by a whole different team. Today, they've made a decision to cancel the discount that was scheduled previously.


If you planned to restore some troops via Healer discount, please, let me know and I'll help you."

23 квіт. 2018, 13:0323.04.18
17.01.16
77

yes vips can make their agent save their units but what about all the non vip players? it is a disgrace.


and still no solid reply here..

plarium is hiding?
23 квіт. 2018, 13:2123.04.18
221129

The 75% Infirmary discount has been rescheduled due to unforeseen circumstances. I am sure the team that manages these discounts will do their best to make sure this situation does not arise again in the future. And while I understand that some of you are upset by the sudden announcement and have our sincere apologies, is it no excuse to be breaking the rules. Posts that violate forum policies will be removed and appropriate action will be taken, so please keep your feedback constructive.

23 квіт. 2018, 13:2523.04.18
221129
The healergate scandal won't be forgotten. hope that's constructive enough .
23 квіт. 2018, 13:2923.04.18
23 квіт. 2018, 13:30(відредаговано)
10.03.15
1569

Dimitri Molchanov said:


The 75% Infirmary discount has been rescheduled due to unforeseen circumstances. I am sure the team that manages these discounts will do their best to make sure this situation does not arise again in the future. And while I understand that some of you are upset by the sudden announcement and have our sincere apologies, is it no excuse to be breaking the rules. Posts that violate forum policies will be removed and appropriate action will be taken, so please keep your feedback constructive.

unforseen circusntances? this is a joke, yoou take our money and no responsabilty for your acts. if you can put 25% of boost there is no emergency in game that did not allowed the 75% healer,

what we do when plarium violets our trusts? where in the forum police we can defend andexpress ourselves with these incredible wrong actions from plarium? 

can you for once be constructive and understand the damage done for NO real reason? can plarium be honest for once?
23 квіт. 2018, 13:3123.04.18
14.09.15
137
Dimitri Molchanov said:

The 75% Infirmary discount has been rescheduled due to unforeseen circumstances. I am sure the team that manages these discounts will do their best to make sure this situation does not arise again in the future. And while I understand that some of you are upset by the sudden announcement and have our sincere apologies, is it no excuse to be breaking the rules. Posts that violate forum policies will be removed and appropriate action will be taken, so please keep your feedback constructive.

Im so sorry Dmitri, but you are so way off base, you are not even playing the game. There has been no constructive feed back from plarium. Players have been more than inconvenienced, they have been damaged by this. DO YOU GET THAT?
23 квіт. 2018, 13:3223.04.18
221129
The discounts on Boosts and Infirmary are not connected. Just because one can be put forward does not mean the other can be as well. As I said, this is an unfortunate situation and I extend our apologies for it. But it will not be used as an excuse to rage-post.
23 квіт. 2018, 13:3423.04.18
10.03.15
1569

Vodka said:


yes vips can make their agent save their units but what about all the non vip players? it is a disgrace.



i agree with you, what about my players? my coa, that trusted in me passing that info from the vip agent?

at not all vips get that answer, because in my case she is not even answering me

23 квіт. 2018, 13:3623.04.18
23 квіт. 2018, 13:37(відредаговано)
10.03.15
1569

Dimitri Molchanov said:


The discounts on Boosts and Infirmary are not connected. Just because one can be put forward does not mean the other can be as well. As I said, this is an unfortunate situation and I extend our apologies for it. But it will not be used as an excuse to rage-post.

the fact there is discount means that there is no mechanical reason to make it no happend, so there is no real reason to cancel and change your mind last monute

apologies is not what we look after, we want responsability for plarium acts..

this is not a rage post, this is asking why? this is what its a forum about to, to talk to explain... as coma you should know it all real coma know that they ahve to be for the good days and bad days, to help users not to threat them :)
23 квіт. 2018, 13:3723.04.18
221129
how about some compensation ? Surely that would be constructive.I sincerely hope plarium will do the decent thing for once & throw their loyal customers a few crumbs & not just the hand picked vip account holders. Take a look at how long some of us have been in this game . Doesn't that mean something for heavens sake ?