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problems plarium play

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10 лип. 2019, 19:1810.07.19
15.10.15
1476

hijadelafortuna T.I.A. said:


elias, do you know why nobody bothers to answer?

muy buenas noticias : parece ser que Agent Roma se puso en contacto con the warlock segun mis noticias.

Esperemos el devenir de los acontecimientos, aunque podian haber publicado aqui
5 лип. 2019, 05:5305.07.19
10.03.15
1569

they keep asking feedback of the app, but they had not answer (not deal, just answer) any of the problems caused with the app since the first day.



4 лип. 2019, 19:4104.07.19
4 лип. 2019, 19:41(відредаговано)
15.10.15
1476

Hijadelafortuna lo siento pero creo que CRI-CRI-CRI.

perdonar por la ironia pero hace ya tiempo que realice la pregunta, ahora a otro CM, y estoy en espera de respuesta.



Forgive me for the irony but I have been asking the question for a long time, now to another CM, and I am waiting for an answer.

4 лип. 2019, 17:0004.07.19
10.03.15
1569
no answer?
26 черв. 2019, 09:1326.06.19
10.03.15
1569

no answer agent roma?

24 черв. 2019, 19:1124.06.19
24 черв. 2019, 19:19(відредаговано)
10.03.15
1569

he is not anymore using the app, most my coalition players decided to use only browser after all the bad experiences of some players and the lack of answer of support. 


he send letter to support after boris told him to do it even if he did not tell him how to do it...  and no one has answered (he confirmed yesterday when i asked, his answer was that the only person that has bother answering is elias, the only decent moderator in this portal) . maybe support has cancelled after longer than a month not dealing with it, or cancelled with no answer....

if support even deleted his support request, that would be incredible wrong of plarium. specially as it was a plarium problem

can he contact you privately with the details?



anyway, the problem here is not if the app works now or not, the problem is the lost troops for a problem in the app, that first day the app was working really bad, and booted people of game constantly (in my case i was lucky i did not loose troops, but those that did had been ignored) ... this is a problem caused of wrongdoing of the app, and plarium should be giving back the troops he lost for plariums error... 

13 черв. 2019, 23:0613.06.19
15.10.15
1476

hijadelafortuna T.I.A. said:


elias, do you know why supportdesk or the support agents of the forum are ignoring this problem?

Buenas noches Hijadelafortuna, en vista de que los unicos que leemos esto somos tu y yo CREO mejor en español que me espreso un poco mejor.

En el foro y en el messenger seguimos sin contestacion, es como muchas veces dices " parece que soporte no existe .... ".

De vez en cuando pregunto y hasta me hizo la traduccion al ingles una profesional ;) pero sigo esperando contestacion.

Tenia esperanzas pues ahora entraron 2 nuevos CM pero ......
13 черв. 2019, 22:5513.06.19
10.03.15
1569
elias, do you know why supportdesk or the support agents of the forum are ignoring this problem?