11 трав. 2018, 03:0111.05.18
232030
Discount Generator been the same junk for the past 8 days
Stimulant boxs Is it a bug issue or a Joke I need this address ASAP .I don't Play for free Thanks ...
Discount Generator been the same junk for the past 8 days
Пошук
How to join our moderation team?
AndriiTechnical Support
11 трав. 2018, 12:4511.05.18
03.06.14
607
Hello, commander!
Please specify the actual coordinates of your base and the name of the platform (Facebook of plarium.com)
11 трав. 2018, 21:5111.05.18
232030
uid 184122 / fb1041176414 / Highlands / segment01
AndriiTechnical Support
12 трав. 2018, 10:2812.05.18
03.06.14
607
Thank you for the details. Fortunately, there are no any bugs here. Yes, some offers can repeat within some time. I agree it looks like a bit strange, that's why we have consulted with the engineers and they confirmed that this is normal behaviour of the Wheel of Fortune. At the same time, they are considering various ideas how to enhance its mechanics in the future.
14 трав. 2018, 02:1114.05.18
232030
lmao ,10 days and running. i've been playing this game for couple years never seen it this long ,The choice is your not a red cent will be spent!
15 трав. 2018, 00:0315.05.18
232030
11 th days lol Stimulant boxs
18 трав. 2018, 00:4418.05.18
232030
13 plus days, Come on guys .Is the issue because the new add on
AndriiTechnical Support
18 трав. 2018, 10:0618.05.18
03.06.14
607
Fortunately, there are no any issues. Discount for one type of items can continue for a couple of weeks in a line.
18 трав. 2018, 16:0618.05.18
21 трав. 2018, 10:31(відредаговано)
232030
I only see discount generator maybe 1 or 2 times a month
2 черв. 2018, 04:5802.06.18
2 черв. 2018, 12:12(відредаговано)
232030
lol, Now we starting to speak up Players about discount Generators Like it or not Bug it is or What. Hire new Techs They ....!
AndriiTechnical Support
2 черв. 2018, 12:1502.06.18
03.06.14
607
My colleague has transferred this issue to our developers for the further investigation. In case they confirm a bug, it will be handled within one of the upcoming sprints. Thank you for your cooperation!
5 черв. 2018, 09:3805.06.18
232030
Nico said:
Please specify the coordinates of your Base and the server where you play. I will add your case to the investigation.Ag. Andrew, I had a similar request on my bases over server. My daily discount opportunities are stuck in the same offer for over a month.
Of course I'd like to spend diamonds on things I need and I tend to think that you'd like me spending those diamonds and buying more. But since discount won't shift I can't get what I need.
5 черв. 2018, 21:1805.06.18
6 черв. 2018, 10:29(відредаговано)
232030
------
EDIT of 6 -Jun
Logged in the game, my HL base shows 20% discount on improvements. DL base shows 40% on units.
Trust me, they are both stuck there :)
6 черв. 2018, 01:0706.06.18
6 черв. 2018, 10:29(відредаговано)
232030
Yeah try to fix my bases Or Refund me .I don't want to open a Facebook Case
9 черв. 2018, 17:0209.06.18
9 черв. 2018, 22:48(відредаговано)
232030
Pavel,
On one side daily discount on both servers, for my bases, are still showing the same and it's been a month +2 weeks now.
On another side, when you said upcoming sprints, how long your sprints are? Because I'd like to have daily discount rotating as it happens for the rest of the players.
Of course I'd REALLY appreciate if you can get my daily discount, at least, to be stuck in 50% for improvements or base defense while you investigate and resolve the case. Meet me half way while I'm patient
10 черв. 2018, 13:2710.06.18
232030
Nico said:
Pavel,
On one side daily discount on both servers, for my bases, are still showing the same and it's been a month +2 weeks now.
On another side, when you said upcoming sprints, how long your sprints are? Because I'd like to have daily discount rotating as it happens for the rest of the players.
Of course I'd REALLY appreciate if you can get my daily discount, at least, to be stuck in 50% for improvements or base defense while you investigate and resolve the case. Meet me half way while I'm patient
I appreciate your patience, Nico.
I am afraid I am unable to tell you the date when we receive an update on this situation from our developers.
The process of providing discounts via the generator is quite complicated and several departments are involved. As soon as we receive the investigation results, I will be able to provide you with the information from our devs.
17 черв. 2018, 13:3517.06.18
232030
Nico said:
Pavel,
Daily discount still showing the same discount. Please provide a solution for this. I've suggested alternatives to make me feel this matters to you.
Two weeks went by since I raised this claim, my first post was closed and had to move here. Still facing this issue.
Do reach out internally and provide a solution, now as a customer I ask for a solution on your side. Patience time was enough.
Thanks
Dear Commander.
I have forwarded this information to our devs for the further investigation.
The discount generator is an automated system and the offer you receive depends on multiple factors. The devs will check if there are any issues with the system. If any bugs are found, they will be resolved.
AndriiTechnical Support
23 черв. 2018, 14:5323.06.18
03.06.14
607
I have submitted all the information to the engineers for further revision. In case they confirm a bug, developers will handle it within one of the upcoming updates. So far, I cannot verify that there is some error.
AndriiTechnical Support
29 черв. 2018, 12:2729.06.18
03.06.14
607
Nico, the algorithm for distribution of discounts is the same for all players. If there is really some issue, it will affect all players.
Fixing of a bug includes several stages. It requires the certain time to complete each procedure properly, like locating the genuine reason of the issue, editing of the code and further testing, before the updated functionality is released.
As usual, we release updates once a month. So, the investigation and resolution (if developers verify that there is an error) can take from one to several months. In case additional information is needed, we will contact you.
Thank you for cooperation!
12 лип. 2018, 03:0312.07.18
232030
another week went by, 20% on improvements is a constant on my screen, on a daily basis.
18 трав. 2019, 15:0618.05.19
21.02.18
1
Hi, I whish tell you that I never received the daily discount generator from the beginning I played on Plarium server Badland. My base is Etabeta in -350; -200, please,can you help me?
Many thks, best regards,
Massimo
