i dont have a clue how this will help but i hope someone can clarify this.

i am on 157th day on my account i always watch youtube or twitch streamers who play this game. i thought ok maybe i am not that lucky ... ok maybe if i dont pay i cant get any good stuff ... but now ??

i spend the last 2 weeks 500€ on this game ... thats for me a lot of money. (btw i am a dad and live alone with my daughter)

i pulled 41 void shards the last days and got 1 epic champion out of it. i pulled 6 sacred shards on this double event and got no legendary.

and i dont even want to remember the last double ancient shard event but ok the chance was just 1% so even if i pull more then 500 shards the chance is low ... lol!

in 5 month playtime and all the sacred shards i got ingame or bought i got a total of 1 legendary out of it.

can please somebody explain to me how this is possible? and please dont tell me this is simple math or the chances are low ...

i am really angry cause its not the problem that i am paying but its something else if i watch streams and they got sometimes lucky sometimes not but now this is a big double chance event again and i simple dont get anything !!! AGAIN

come on plarium is this blue stacks only or is it my own fail that i am playing this game one a pc ... ?? if there is a lower chance or if the pc version is not important than please say something !

41 void shards no legendary and 1!!! epic and again all the sacred shards in 5 months 1 legendary and now double chance sacred event no legendary ... wow must be a great game ! i am really happy i dont tell anyone that i am playing raid and PAY for it/nothing.

and after writing 5 time to support i got ok we will look into it or thanks for the feedback ...

well what can i say about this game ... its a REAL LEARNING EXPERIENCE !!!

haha and now comes the bomb ^^ look what i found

https://www.youtube.com/watch?v=Ob4EkEa6gQA

 its a maybe a russian i dont know his nationality who shows a account with a kael lvl30 and 7 other heroes who have cleared dragon dungeon 20 in 1 sec !!! and he has all faction wars with 3 stars cleared !!! and campaign 3 stars cleared

another youtuber has a new vid how he tries to make people aware of this big crack into this game

https://www.youtube.com/watch?v=00OL7fg-leA

Hi Sir

I’am player ID um42387737 | 41528431

I have big problem is never get Perfect Champion Legendary. Last time i get Gurptuk but he can not use in my ID.

So, please consider my problem or increase percentage drop perfect champion to me and current i buy your package almost time.

P/S : Sometime i feel leave play this game. Because my team can’t play in high battle.

Thank you very much sir.

Hi

I would appreciate if you fix arena mission to upgrade Great Hall to 7.

When I started I could get to even gold IV  it was hard but not impossible.

I stopped playing for a while and today it is near impossible for new, f2p, or casual players.

Becase of increased playerbase scaling, broken pvp fusions and $$$ we cant even get to silver 4 (I have 180 power teams on silver 3 .. wtf).

**

Now, dont take me wrong I like hardcore games. I`m not one of the players who mourn if the game is "too hard".

But there is a difference about "set" dificulty where we know if we will be steadily working towards the target, we get rewarded.

And scaling difficulty due to which big chunk of missions are blocked. As casual f2p you cannot compete with no lifers and whales who sit on this for 4+ hours a day.

If it would be only about pvp - great. But this blocks 49 missions for non pvp players and it is supper flustrating that it is only getting worse.

Hello, I would find it very nice to have a few lines serving as a biography for each champion. To strengthen lore and immersion. Thank

Hi beeing very desapointed with classical arena. Diving into the levels more and more. If there us a champion with speed in defense then i don’t have any chance to win. I see more and more people leaving the game because of that. And no choice we need to play to earn the guild points. 

How could a new player to complete with 2 years player? Please roughly separate different stage players in arena!

07/31/2020: Hello I have the impression that you are blocking accounts so that they no longer receive Legendary Champions. Don't talk to me about probality or rates. Because this is not normal. Next time I will put a youtube video of my account on my summons. Something is wrong. You block certain accounts for x reasons. Maybe because we put a bad comment on apple and since the account is also linked to Apple bah you block accounts as soon as they give you bad ratings or bad comments. and that’s not normal considering the time and money that we put into this game. It doesn't matter what grade we give. thank you for unblocking my account !!!

i know this may be a broken record  but until there a way for players to get characters they need they cant advance far enough to endgame espically new players 

here a breakdown of what you get on a daily/weekly and monthly shard wise

1 sacred, 1 void, 8 ancient not including farming and possibly getting an ancient shard while farming. with the low drop rates even when we have double summons what are the odds if you save these 10 shards to get a legendary.

if you do dailies you get a total of 57500k silver, 10 gems,1100 ex  a few potions,  5 arena tokens,  and a 2 full energy refill and 2 mystery shards

this game is a grind and a farm if players are going to get less gems there either needs to be more free energy refills, like a few times a day players get an extra say 100 energy so by the time the dailies reset you have about 400 enegry plus the 2 energy refills to get some solid gear and potions

championship fragments is a solid idea but it should be done weekly so the ftp and new players can a player a week and on the last week throw in a legendary the idea is so the players can move ahead in area and other aspects of the game.

since sacred shards wont guarantee legendary characters and the amount of teams needed for different aspects of the game from dungeons , to clan boss to arena and until some other method to release characters the best option that dosent impact the game is find a way to give more shards to the playerbase , some players will still pay for those extra shards 

how about this since there are 7 dailies why not 7 anceint shards per day  and since there are weekely quest why not give either an ancient shard or void after each and the same for the monthly quest and due to the low drop rate for rares and legendaries this shouldnt impact the balance of the game. and once a week get a void and at end of the month 4 sacred shards

second point with shards is when you do a dungeon or campaign battle automatically give an ancient shard if you do this then maybe lower the ancient given to the dailies, the issue is the lack of means to get characters

2nd issue there needs to be a catch up mechanic for events new players have missed or promotions or earlier fusions, 

the game has solid characters, a new mode here and there and this game can be solid for both those that pay and those that are free to play, the game needs a balance and right now if the game is like this they will lose 

3. space , why is that artifacts have space of up to 700 items right out of the gate and characters you need to spend 

4. once a week have all potion rooms opened in dungeons 

just so you understand where im coming from ive played galaxy of heroes , marvel strike force, injsutice, mortal kombat, and dragon champions

lastly communciation between the team and player base, if the game wants to get far it needs to not only have a balance between FTP and whales but also actually listen to the player base, outside of arena and lack of content the community wants the limited ability to get solid characters is held back by a paywall and that is shards, players that pay will have unlimited shards and thus better odds to get solid characters vs though who are free to play.   

Hi I would like to give my feedback on the last 2x event, customer support and arena. 

First off the 2x Ancient event should pull at 16% on Epics. It did not. I had 53 Ancient shards and got 4 epics and 49 rares. That is a 7.5% pull on epics during a supposed 2X event where you are suppose to pull 16%. I don't want to hear RNG and bad luck. After 30 shards it should start to reflect the pull %. So the odds of using 53 shards and only getting 7.5% is pretty astronomical. The more likely answer is they used the normal non event 8%. I can chalk up the no legendaries to bad luck, but pulling 4 epics is more than just bad luck. So do the shards have the percentages coded to them when you get them or when you use them? 

Let's talk about support. I lodged a compliant and asked the previous question within the game. I got a automated response then nothing else. That is garbage. I responded to the automated response asking for my question to be answered and crickets. I have been playing the game for around 80 days. It takes awhile to get 53 ancient shards. If I am going to save them for an event I would hope that it would pull at least better than non event percentages not worse. I wanted someone to acknowledge this and make it right. In my first couple months I have spent $235 on the game. I was planning on spending $100 a month. I would like to buy a couple packs right now, but I am no longer going to spend a dime on this game until someone at plarium makes this right. It wouldn't cost them anything. Acknowledge they lie about % or say I had bad luck but you know what here are 4 or 5 sacred shards that will get you to the 16% epics. 4-5 Sacred shards is a small price to pay to keep a customer paying. I doubt they will do this though. It is their loss, they will continue to lose paying players and fall down the app charts. Good luck explaining that to your investors. 

Just wanted to say ... im done spending in your game. This feels like pubg all over again. It's like someone made this game and didin'T expect to get this far with it and now that it was doing good ....no one knows what to do to keep it going.

Do you think us player base don'T notice when you change things like item upgrades cost. I used to level up items to 16 with 600 000 silvers to tops 1.2 million .... now i can spend 700 000 silvers from 14 to 15. The other day it cost me almost a million to reach lvl 13. Not only is that retarded its a dumb system because increasing the cost when you can end up getting garbage random stats... theres no payoff.

Listen to me 2 seconds.... players don't mind spending money in your game. But you can't have it ALL your way. Meaning, you can't charge more then others games .... have next to no content ...have a system thats casino style for items , champions and stats..... on top of that have SUPER low rates of payoff. I spent like 20 000 energy in the past 2 months to get maybe 5 good items.. not AMAZING items ... just good and out of those 5 items 2 got decent stats the rest i had to sell because i rolled the worst stats ever. Do you realise that when someone spend 200$ in your game and gets jack shit in return ... he had to work 20 hours in some dead end job to pay for that and he gets JACK SHIT payoff. On top of that ....the books are super insane hard to get or you gotta spend tons of cash to gear up legendary's cuz most cost 10 books +. Its like you guys are only focused on making spend rather than the REASON why we should spend. Playing RSL right now feels like a champions collection game that you can once in a while try out your skills on brain dead mobs. 

hi i am day 45 here are a few things

i get there are odds when you open up shards but as someone who spent money i dont feel like i got a good  return 

in marvel strike force they have this thing called red stars which  there this thing when u open at least 20 red star orbs you are guaranteed to get the ability to open a 4 red star orb which allows players to get a character to get at least a 4 red star for there character. there should be something similar like if you open x amount of shards you get a either a sacred or void like achievements if do this u get shards, this should be different from the missions. ive opened maybe about 10 sacred shards from things ive bought and from the in game rewards on top of about 30+ voids and x amount of ancient and even on x2 events and 0 legendaries either fix the drop rates and find a way to release more shards or find a way to give the players more shards with the low rate of getting void and sacred shards  how are new players going to push ahead in arena and clan boss. 

i fought a 4 on 1 against a miscreated monster and i lost, i have solid characters but nothing that go against players with better characters

a few solutions, 1. about the shard handicap 

1.allow players to replay the campaign and get the rewards again maybe have a cap at once or twice a week, guaranteed shards of a combo of ancient, void and sacred as clan boss rewards. the dailiy rewards from doing the daily quest need to be upgraded 400 xp and 10 gems, assuming the drop rate doesnt change why not give x amount of ancient or even 1 void shard per day and at end of the week instead of 1 ancient shard why not a sacred or several void and the same for the monthly. i understand sacred shards are supposed to be rare they would be rare if they only gave legendaries but there not and there drop rate are bad, the only solution that may give players a chance is more acess to shards.

2. when doing dungeons remove mystery shards and increase the drop rate of anceint shards and on the final boss in campaing offer the chance to get ancient shards.

the arena since progress is based on points once you reach a certain level you cant fall backwards like im in bronze 4 and being im facing teams far better i run the risk of going back to bronze 3  there need to be a system of forward progress

a new store from clan boss and dungeons that allows the user to buy shards anything except mystery

do a weekly calendar where each day you get x amount of items and at end of the week you get something worth while , could be a sacred shard or a special shard that allows you to pick a character from a faction epic and above this should be different from doing the dailies 

a schedule of past fusions that rotate a month with the same events so players can get a chance to get them, since im a day 45 player i missed out on getting rotos or foli there needs to be a catch up mechanic that allows players who are new or free to play to within x amount of time can start competing. i would love to be in gold tier but due to lack of solid characters i cant climb.

if a player missed an event like battle pass they should have the option as a 1 time thing to replay it, same thing with old promos like if you had amazon prime you can get ultimate galek  

 i understand the game needs to make money but remeber not everyone can afford to buy the packs and hope they get lucky, i happen to love the game but this game has several holes and as someone who has played other games i wana see this game go far 

Hey, I am confused between peydma and alure. Who to six star?