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1.9 crashing on start

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16 лип. 2019, 12:5616.07.19
06.06.19
1
I have tested this twice since the update and it seems the app only works on WiFi networks now. No data
16 лип. 2019, 13:1416.07.19
30.05.19
1
Try to start the game. It goes black them kicks me to the phone home screen. Can I get some help so I can get back to the game. 
16 лип. 2019, 13:1516.07.19
220784
Mine crashes as well , hopefully they get it fixed quickly 
16 лип. 2019, 13:2316.07.19
10.06.19
10
Hello Hello is there anyone out there?  Plarium? Any Answers? !.9 is not going well at all.  Cannot play half the time.  If you are lucky enough to get online, one phone call to interupt the game and then you are down again.  At least you could respond on here
16 лип. 2019, 13:2316.07.19
220784
Would be nice if they would atleast acknowledge this issue. Game will not load after 1.9 update.
16 лип. 2019, 13:3816.07.19
220784
I think they should compensate us for the downtime, I play daily and have invested a lot of time and money 
16 лип. 2019, 19:3916.07.19
10.06.19
10

Still no answer - great Customer service!


At least I have been able to get on more today than yesterday.
16 лип. 2019, 22:4116.07.19
220784
Won’t open on start since newest update. 
17 лип. 2019, 02:2017.07.19
26.05.19
1
Same issue! Only opens when I’m connected to WiFi.
17 лип. 2019, 03:0817.07.19
220784
Same! iPhone 8 with newest iOS.
17 лип. 2019, 05:4417.07.19
1

Same issue as everyone else on this thread. Two days with no comment. Customers - what customers?


Usual mobile game greed...
17 лип. 2019, 07:3117.07.19
220784
Same for me
17 лип. 2019, 07:5317.07.19
220784
I too, cannot play this game after the latest update. It is a shame, but I just hope that those of us effected by this will be properly compensated for their mistake.
17 лип. 2019, 08:3717.07.19
220784
Any word on a fix yet? As I’m missing the summoning event and I was close to some of the rewards 
17 лип. 2019, 10:3617.07.19
220784
Having the exact same issue. Game is crashing on start. 
17 лип. 2019, 12:5717.07.19
17.03.19
2

tacosconqueso said:


I have tested this twice since the update and it seems the app only works on WiFi networks now. No data

That’s exactly what happens for me as well, and I do play quite a bit while I’m not on WiFi, so this development is an issue. 

17 лип. 2019, 13:0517.07.19
03.04.19
1

Just WiFi connection allows game to launch after recent update. 


Game crashes when using cellular. 
17 лип. 2019, 13:4217.07.19
02.05.19
3
Not only does the game not allow us to open it on ios, it will randomly close itself too. Plarium needs to acknowledge that this is affecting players ability to play during the fusion event and at the very least extend the end time of the fusion event until they can fix the issue.
17 лип. 2019, 17:3817.07.19
220784
WiFi only and that cuts game time way down... and the lack of concern or care by Plarium is disconcerting. Get off yer asses and fix this. 
17 лип. 2019, 21:2017.07.19
220784
Same for me (Ipad and Iphone)