Sezzy said:

salp551985 said:

Unbelievable! I came here because I thought that maybe I was the only one having this issue just to find out that its an ongoing issue. As a player who doesn't violate Community standards, cause any drama or hostilities at all, and a player that has spent nearly $1,000 on this game, this is totally unacceptable. I'm a leader and helper in my clan and is it a necessity for me to be able to help my clan. They can't even give you what was the violation that brought on the ban. If I already hadn't invested so much money I would uninstall this game immediately. This is unbelievable and unacceptable! 

Hi 

Please send me your ban screen via discord. Sorry for the inconvenience. 

YEEESSSSS!!! Thank god I'm not only. I couldn't even file a ticket to report bc of the automated system! I was simply recruiting and only posted Once on each channel I went to with the name of the clan. I was shocked to get banned for 5 days!! I JUST Started a new clan and my ppl have no idea what happened to me! Can you assist please?

adrianko127 said:

Hi,

I have just received a chat ban for recruiting people to our clan. Is there a way how to solve this ? Or do I really need to wait for it to expire ? 

Thanks for any feedback

I

SAA1 said:

Also been chat banned myself for advertising my clan and what prog we are on. Think this is ridiculous just trying to expand and progress in the game. Spend so much in the game think after reading this forum that it starts from last year in July and still hasn't been addressed I'll stop spending due to the fact my money hasn't been used on the correct fixes.  

Also been chat banned myself for advertising my clan and what prog we are on. Think this is ridiculous just trying to expand and progress in the game. Spend so much in the game think after reading this forum that it starts from last year in July and still hasn't been addressed I'll stop spending due to the fact my money hasn't been used on the correct fixes.  

robmilligan6987 said:

Apparently i am banned in the Global chat as well as Clan chat. I read through the rules and terms and am in no way in violation of them. I am active player who has spent $$$ on this game. I use my clan chat to help other clan members in progressing. I use Global chat room to recruit clan members. I do not curse solicit and or disrespect anyone. This is now the second issue i have had with this game where I have not gotten a response from an admin. Again I have spent $$ on this game, customer service should be a priority.

Apparently i am banned in the Global chat as well as Clan chat. I read through the rules and terms and am in no way in violation of them. I am active player who has spent $$$ on this game. I use my clan chat to help other clan members in progressing. I use Global chat room to recruit clan members. I do not curse solicit and or disrespect anyone. This is now the second issue i have had with this game where I have not gotten a response from an admin. Again I have spent $$ on this game, customer service should be a priority.

Chat banned multiple times for “spam” 

I’m being banned repeatedly for spam. Apparently talking in globa is now considered spam. This is beyond ridiculous and is the 3rd time in June already each ban being lifted as placed in error. Please address this, support are useless in game just the usual cookie cutter flannel that I have sent a repetitive message or used words identified as spam. 

This is not the case the spam bot filter needs addressing or you will lose many more players 

Well, I am chat banned and having the same issue as everyone else here in this thread.  I recruit for my clan but never post more than once in a channel per day.  Without warning, I was chat banned for three days.  I  tried contacting support to find out what the threshold is so I don't repeat whatever was the issue and have received ZERO guidance (only an automated response).  

PLEASE FIX THIS ISSUE OR AT LEAST BUILD IN A WARNING FEATURE SO PEOPLE ARE AWARE THEY ARE TREADING CLOSELY TO BEING BANNED.

emailofares said:

Hey there, I’ve been playing for about a week now, and I’ve spent money to fasten my progression a bit in the game. I was just chatting normally, did not swear at all, in the global chat, and I seem to have been banned for no apparent reason? And I’m noticing this is not only me, this is a lot of people’s problems. If this game will be expensive, PLEASE fix this problem and have a better support team. I’ve sent an email to support, but no one’s gotten back to me yet 

Hi

Incredible... 3 ban in a months..

No spamming no offensive word... 

Today is finish at 12 am last ban and now another ban. 

I like this amazing game and I spend money but this mistake is incredible...

I write Italian word settimanale and the bot delete settim****** in Italian is like weekly...