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23 груд. 2019, 14:5123.12.19
13.05.19
923
Zvasis said:

Hello, help please! Arena reward poped today but i did not actually get The reward!!!! 
Hello, PM me your in game id and a link to this post.
23 груд. 2019, 23:1323.12.19
23.12.19
2

Same issue with me, id um34630013 | 34028253

26 груд. 2019, 07:5726.12.19
26.12.19
1

It said I got a present for christmas from plarium, but my inbox was empty. I’m a new player and this is my ID um35070127 | 34461013

26 груд. 2019, 22:0126.12.19
26.12.19
1

I have the same issue, news with gifts that should be in inbox and nothing in inbox. Thank you! my game ID is 

um35213346 | 34601557

26 груд. 2019, 22:0226.12.19
26.12.19
1

it says in the news that there's free gifts but i cant get them


28 груд. 2019, 01:2828.12.19
1

The Christmas gift has not showed up in my inbox either.. resolving the issue would be appreciated

um12152681 | 11976281

Thanks!

10 квіт. 2020, 19:5510.04.20
10.04.20
6

Hello I received in my news box a notification that said stay home stay safe giving some gifts that I can find in my inbox it's from today but I can't find anything anywhere please help  player Id um45695304 | 44744460

11 квіт. 2020, 01:4311.04.20
08.03.17
11
I have same issue. I do not have the old numerical ID but I can give you my user name for that account. I am playing the PC version and never played this game on a phone before. My user name is "Baron Neveron"
13 квіт. 2020, 15:2013.04.20
11.04.20
1

the same issue after today s update


um48648362 | 47598211

28 верес. 2020, 18:0228.09.20
07.01.20
2
Just had the  same thing happen to be this weekend, on version 2.20.00
23 лип. 2023, 21:1423.07.23
30.06.23
1

Same here. I've had rewards that never showed up and my inbox says I have unclaimed rewards. User ID: um21728727 | 128449242

harleQuinnModerator
24 лип. 2023, 06:5424.07.23
24.02.19
7961
Koby93

Same here. I've had rewards that never showed up and my inbox says I have unclaimed rewards. User ID: um21728727 | 128449242

Go ahead and open a Support Ticket from in Game, go to your Profile Pic, then Info, then Support. They'll be able to help you sort that out.

Gonna go ahead and lock this very very old thread.


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