(Patch Notes) (15.07.2019) Update 1.9 Patch Notes

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(Patch Notes) (15.07.2019) Update 1.9 Patch Notes

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Deleted

16 лип. 2019, 13:4216.07.19

Now the game is crashing when we try to log in. The game only loads with a WiFi connection but not with a data connection. Can you please resolve this issue, I’ve invested a lot of time and money in this game and I think their should be some sort of compensation for this issue

Deleted

16 лип. 2019, 13:4816.07.19

You can’t screenshot a blank screen. Having the same issue.

Deleted

16 лип. 2019, 13:4816.07.19

16 лип. 2019, 13:49(відредаговано)

Please fix your game... Hit or miss if I can even play since the latest patch......

Rumplestilskin

16 лип. 2019, 13:5216.07.19

01.05.19

Update... back on now. Game download again and is working. Which is awesome but.... Zero compensation for time lost

Eltidore

16 лип. 2019, 14:1616.07.19

08.05.19

This occures litterly every single update, shouldn’t this be a common thing to fix first?? And yes same problem here again since yesterday not even able to get in the loading screen since it instantly minimizes the game and repeats it when you open it again.

Deleted

16 лип. 2019, 16:2016.07.19

Game continues to not load . It seemed to have been resolved late yesterday, yet today same black screen crash .

mcroke

16 лип. 2019, 17:2616.07.19

20.05.19

So I have not been able to play at all since the update (still having the black screen crashing problem). Does this just mean I miss the summoning event and I don’t have any chance at foli after all my grinding?

Deleted

16 лип. 2019, 17:5116.07.19

Count me in the group of people struggling to play on iOS after the update. Very frustrating to be dealing with this while a very important event is taking place. Only works on WiFi, and even then it’s not 100%. Also only get WiFi when at home, so my ability to efficiently use energy and clan boss keys has been ruined. Please address this as fast as possible as it’s affecting a massive portion of your player base.

dragoonblade32

16 лип. 2019, 18:4516.07.19

23.05.19

So, since this last update I’m not able to log in and have to delete my game and re-down load and even than most of the time the game won’t let me log in. I really like the game and put in lots of time and some $$ into this game. It’s annoying to have to do this.

Deleted

16 лип. 2019, 21:5616.07.19

Any update on when they are going get the game fixed for IOS user since we are only able to play on WiFi and the game keeps crashing.

Deleted

16 лип. 2019, 22:0316.07.19

We can’t get screenshots because the game won’t open. It goes totally black, then right back to home

Screen. This only happened after the update. Also, my emails are being ignored

Tanjasha

16 лип. 2019, 23:3516.07.19

15.07.19

Same same same black screen and crash iPhone 8 cellular service no WiFi as my WiFi is hotspot from iPhone. Just bought chickens if your not gonna fix it I’ll have apple get my money back.

Cannot post a ticket as your captcha is not working on cellular or whatever that thingy is. I’m not about to post my game Id here asking for that is just wrong

My concern is that you won’t even respond to your customers. I know from past gifts you will make it right but please respond or reset game to 1.8

smirknation

17 лип. 2019, 00:0017.07.19

30.06.19

Game wont open after update. Reinstalled 3 times

Deleted

17 лип. 2019, 00:3617.07.19

Ever since the update I am unable to log onto my account, every time i try to start the game it crashes, I am on mobile and I don’t think I am the only one with this issue.

jaschlotz

17 лип. 2019, 01:0717.07.19

30.03.19

Can a dev please tell us something? Is this issue being resolved? Is there an ETA on a fix? The current challenge sucks I almost had it complete then this, now it’s gone . Something, anyone ?

Deleted

17 лип. 2019, 02:3617.07.19

Unknown_Ranger said:

Can a dev please tell us something? Is this issue being resolved? Is there an ETA on a fix? The current challenge sucks I almost had it complete then this, now it’s gone . Something, anyone ?

Good luck, keep trying!

SDKowboy

17 лип. 2019, 04:3217.07.19

17 лип. 2019, 05:01(відредаговано)

28.04.19

I have written tech support when the issue first started. I have supplied as much information as I can.

As others my game crashed in my iPad with the latest iOS version. Before downloading the patch was playing the game successfully.

I got the notice to download the latest patch from and pop up windows from RAID. Saying by doing so I would get three gifts for downloading the patch. I clicked ok and started the down. Walked away and came back to reboot my iPad and restart RAID and get a black screen after clicking on the icon. There is no other indication from the program. Until it shuts down and goes back to the regular screen. I have uninstalled the program three times. I have also followed the directions from tech support of loading a VPN and running it before I open RAID.

I have waited 24 hours and have had no response by email from tech support. I am guessing that techs are scrambling around to find and fix this issue. I hope it is sooner rather than later and I hope that all players data is not lost due to possible patch issues.

An update would be nice even stating that you are working on the issues and will advice all when fixed

Adding an update. Re reading all of the post.

I have tried on WiFi at different locations, did not work.

I went to cellular did not work.

I have tried a hot spot from my iPhone XR IOS 12.3.1 and still did not work

Kelly

Deleted

17 лип. 2019, 06:0017.07.19

Did this update include any changes to the artifact upgrade rates? I've tracked my attempts in upgrading my gear to lvl 16, and its almost taking twice the amount of time as it used to? wondering if this was a known change in the update? Would you know if it was?

Deleted

17 лип. 2019, 06:3917.07.19

Saw a post about logging in with WiFi instead of cellular, so I tried it, and “voila”, login successful. Thanks to whoever posted that.

Deleted

17 лип. 2019, 07:1817.07.19

This looks like a timing issue during game startup / authentication to me. At home with WiFi it works fine, in other places with WiFi it does not work. In most places with cellular it does not work for me. However it seems where it works once it works consistently.

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Ти не можеш залишити коментар.","title":"(Patch Notes) (15.07.2019) Update 1.9 Patch Notes","authorRole":"Admin","contentDraftJs":"","contentHtml":"<p>Greetings from Plarium!\n</p>\n\n\n\n<p>Update 1.9 is live now! While the immediate changes you will see are few, there are a number of features that will become available before 1.10. See the notes below to learn about them - and some of the things we’ve been working on in the meanwhile.\n</p><br><p><img src=\"//cnt-forum.plarium.com/file.bmp?g=2e3eca5e-4bfb-446d-bfe7-56f763c3df69\"><br></p><h3><span style=\"font-weight: bold;\">Tournament\n</span></h3><p>Tournaments return to Teleria. Not one, but two are planned to be released in the coming weeks. These will not be the same as the original Tournament you’ve seen, however. Keep an eye on the in-game news and announcements. In due time, more information will be revealed!\n</p><h3><span style=\"font-weight: bold;\">Champion Fusion\n</span></h3><p>Ever since Fusion was released, the Community’s request was clear - temporary events may be good and well, but additional Champions that will remain a permanent option are sorely needed. That was always the plan, but now is the time to make the first step. So, before Update 1.10 is released, an Epic Champion will be added to Fusion.\n</p><h3><span style=\"font-weight: bold;\">New Champions\n</span></h3><p>Another Champion pack is being prepared. They will be joining the forces of Teleria before 1.10 hits as well, and a separate Spotlight will be released to herald their arrival. \n</p><h3><span style=\"font-weight: bold;\">Bugfix\n</span></h3><p><ul><li>Fixed the bug causing a temporary loss of Gems when entering the Market\n</li><li>Fixed the bug causing a loading “spinner” to appear whenever an Artifact upgrade is attempted\n</li><li>Artifact Challenges that were changed in 1.8 but remained bugged are now fixed\n</li><li>Multi-Battle bug causing an incorrect reward window to appear has been fixed as well\n</li></ul><p><h3><span style=\"font-weight: bold; color: rgb(247, 150, 70);\">Things To Come\n</span></h3><h4><span style=\"font-weight: bold;\">Road Map For Upcoming Features\n</span></h4><p>Update 1.9 is a small one, but it is not so because work has been halted or delayed. Numerous features - some major, some smaller - are nearing the end of their development, and many more are in the pipeline. To give our players a better understanding of what we are planning to release and in approximately what order, we are creating a Developer Road Map. It will be posted in all our communities, so be certain to keep an eye out.\n</p><h4><span style=\"font-weight: bold;\">Champion Balance\n</span></h4><p>As I relayed many times, Champion Balance is an important article of our Update plans. Though we were unable to go through with it as often as we wanted for a while, we are picking up the pace now. Update 1.10 will see over 10 Champions rebalanced, several long-requested Legendaries among them. See <a href=\"//plarium.com/forum/en/raid-shadow-legends/774_champions-and-artifacts/139117_important-champion-balance-requests/\" target=\"_blank\">this thread</a> to learn who is definitely on that list and add your own suggestions for future buffs or nerfs!\n</p>","createdDate":"1563182220000","folderId":"672","id":"140219","authorId":"1747360","authorRegistered":"","authorName":"Deleted","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"36433","commentsCount":"159","likesCount":"7","authorCommentsCount":"2688","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/uk/raid-shadow-legends/672_release-notes/140219_-patch-notes---15-07-2019--update-1-9-patch-notes/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Зареєстровано:","userCommentsCountText":"Коментарі:","buttonReply":"Відповісти","buttonQuote":"Цитувати","buttonExpandOriginal":"Показати всі цитати","buttonCollapseOriginal":"Сховати всі цитати","title":"Коментарі","edited":"(відредаговано)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"6","lastPage":"8"},"repeaters":{"commentList":[{"links":{"authorUrl":"/uk/profile/8483628/","commentUrl":"/uk/comment/topic_640181/"},"strings":{"userRole":"","userId":"8483628","contentDraftJs":"","contentHtml":"Now the game is crashing when we try to log in. The game only loads with a WiFi connection but not with a data connection. Can you please resolve this issue, I’ve invested a lot of time and money in this game and I think their should be some sort of compensation for this issue ","userRegistered":"","userCommentsCount":"4","userName":"Deleted","createdDate":"1563284547443","editedDate":"0","id":"640181","entityId":"140219","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"640181","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/8336553/","commentUrl":"/uk/comment/topic_640184/"},"strings":{"userRole":"","userId":"8336553","contentDraftJs":"","contentHtml":"<p>You can’t screenshot a blank screen. Having the same issue.</p><br>","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1563284925333","editedDate":"0","id":"640184","entityId":"140219","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"640184","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/8481046/","commentUrl":"/uk/comment/topic_640185/"},"strings":{"userRole":"","userId":"8481046","contentDraftJs":"","contentHtml":"Please fix your game... Hit or miss if I can even play since the latest patch...... ","userRegistered":"","userCommentsCount":"2","userName":"Deleted","createdDate":"1563284928663","editedDate":"1563284946870","id":"640185","entityId":"140219","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"640185","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/8047023/","commentUrl":"/uk/comment/topic_640189/"},"strings":{"userRole":"","userId":"8047023","contentDraftJs":"","contentHtml":"Update... back on now. Game download again and is working. Which is awesome but.... Zero compensation for time lost ","userRegistered":"1556728973717","userCommentsCount":"4","userName":"Rumplestilskin","createdDate":"1563285140643","editedDate":"0","id":"640189","entityId":"140219","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/710.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"640189","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/8483802/","commentUrl":"/uk/comment/topic_640201/"},"strings":{"userRole":"","userId":"8483802","contentDraftJs":"","contentHtml":"This occures litterly every single update, shouldn’t this be a common thing to fix first?? And yes same problem here again since yesterday not even able to get in the loading screen since it instantly minimizes the game and repeats it when you open it again. ","userRegistered":"1557332528383","userCommentsCount":"1","userName":"Eltidore","createdDate":"1563286609727","editedDate":"0","id":"640201","entityId":"140219","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/21.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"640201","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/8482015/","commentUrl":"/uk/comment/topic_640316/"},"strings":{"userRole":"","userId":"8482015","contentDraftJs":"","contentHtml":"Game continues to not load . It seemed to have been resolved late yesterday, yet today same black screen crash .","userRegistered":"","userCommentsCount":"2","userName":"Deleted","createdDate":"1563294026673","editedDate":"0","id":"640316","entityId":"140219","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"640316","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/8336505/","commentUrl":"/uk/comment/topic_640368/"},"strings":{"userRole":"","userId":"8336505","contentDraftJs":"","contentHtml":"So I have not been able to play at all since the update (still having the black screen crashing problem). Does this just mean I miss the summoning event and I don’t have any chance at foli after all my grinding? ","userRegistered":"1558383044653","userCommentsCount":"2","userName":"mcroke","createdDate":"1563297969627","editedDate":"0","id":"640368","entityId":"140219","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/03.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"640368","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/8386939/","commentUrl":"/uk/comment/topic_640379/"},"strings":{"userRole":"","userId":"8386939","contentDraftJs":"","contentHtml":"Count me in the group of people struggling to play on iOS after the update. Very frustrating to be dealing with this while a very important event is taking place. Only works on WiFi, and even then it’s not 100%.  Also only get WiFi when at home, so my ability to efficiently use energy and clan boss keys has been ruined. Please address this as fast as possible as it’s affecting a massive portion of your player base.","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1563299512163","editedDate":"0","id":"640379","entityId":"140219","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"640379","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/8431374/","commentUrl":"/uk/comment/topic_640407/"},"strings":{"userRole":"","userId":"8431374","contentDraftJs":"","contentHtml":"So, since this last update I’m not able to log in and have to delete my game and re-down load and even than most of the time the game won’t let me log in. I really like the game and put in lots of time and some $$ into this game. It’s  annoying to have to do this. ","userRegistered":"1558581338143","userCommentsCount":"1","userName":"dragoonblade32","createdDate":"1563302734330","editedDate":"0","id":"640407","entityId":"140219","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/18.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"640407","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/8481981/","commentUrl":"/uk/comment/topic_640475/"},"strings":{"userRole":"","userId":"8481981","contentDraftJs":"","contentHtml":"Any update on when they are going get the game fixed for IOS user since we are only able to play on WiFi and the game keeps crashing. ","userRegistered":"","userCommentsCount":"3","userName":"Deleted","createdDate":"1563314167700","editedDate":"0","id":"640475","entityId":"140219","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"640475","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/8484756/","commentUrl":"/uk/comment/topic_640477/"},"strings":{"userRole":"","userId":"8484756","contentDraftJs":"","contentHtml":"<p>We can’t get screenshots because the game won’t open. It goes totally black, then right back to home</p>Screen. This only happened after the update. Also, my emails are being ignored ","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1563314608993","editedDate":"0","id":"640477","entityId":"140219","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"640477","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/8482366/","commentUrl":"/uk/comment/topic_640497/"},"strings":{"userRole":"","userId":"8482366","contentDraftJs":"","contentHtml":"<p>Same same same black screen and crash iPhone 8 cellular service no WiFi as my WiFi is hotspot from iPhone. Just bought chickens if your not gonna fix it I’ll have apple get my money back. </p><p>Cannot post a ticket as your captcha is not working on cellular or whatever that thingy is. I’m not about to post my game Id here asking for that is just wrong  </p><p>My concern is that you won’t even respond to your customers. I know from past gifts you will make it right but please respond or reset game to 1.8   </p><br>","userRegistered":"1563226029283","userCommentsCount":"7","userName":"Tanjasha","createdDate":"1563320121320","editedDate":"0","id":"640497","entityId":"140219","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/790.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"640497","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/8484260/","commentUrl":"/uk/comment/topic_640503/"},"strings":{"userRole":"","userId":"8484260","contentDraftJs":"","contentHtml":"Game wont open after update. 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Re reading all of the post.</p><p> I have tried on WiFi at different locations, did not work.  </p><p> I went to cellular did not work. </p><p> I have tried a hot spot from my iPhone XR IOS 12.3.1 and still did not work  </p><p><br><br><br><p>Kelly </p></p>","userRegistered":"1556420824270","userCommentsCount":"1","userName":"SDKowboy","createdDate":"1563337928397","editedDate":"1563339707207","id":"640600","entityId":"140219","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/16.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"640600","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/8316922/","commentUrl":"/uk/comment/topic_640630/"},"strings":{"userRole":"","userId":"8316922","contentDraftJs":"","contentHtml":"Did this update include any changes to the artifact upgrade rates? 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Ти не можеш залишити коментар.","title":"(Patch Notes) (15.07.2019) Update 1.9 Patch Notes","authorRole":"Admin","contentDraftJs":"","contentHtml":"<p>Greetings from Plarium!\n</p>\n\n\n\n<p>Update 1.9 is live now! While the immediate changes you will see are few, there are a number of features that will become available before 1.10. See the notes below to learn about them - and some of the things we’ve been working on in the meanwhile.\n</p><br><p><img src=\"//cnt-forum.plarium.com/file.bmp?g=2e3eca5e-4bfb-446d-bfe7-56f763c3df69\"><br></p><h3><span style=\"font-weight: bold;\">Tournament\n</span></h3><p>Tournaments return to Teleria. Not one, but two are planned to be released in the coming weeks. These will not be the same as the original Tournament you’ve seen, however. Keep an eye on the in-game news and announcements. In due time, more information will be revealed!\n</p><h3><span style=\"font-weight: bold;\">Champion Fusion\n</span></h3><p>Ever since Fusion was released, the Community’s request was clear - temporary events may be good and well, but additional Champions that will remain a permanent option are sorely needed. That was always the plan, but now is the time to make the first step. So, before Update 1.10 is released, an Epic Champion will be added to Fusion.\n</p><h3><span style=\"font-weight: bold;\">New Champions\n</span></h3><p>Another Champion pack is being prepared. They will be joining the forces of Teleria before 1.10 hits as well, and a separate Spotlight will be released to herald their arrival. \n</p><h3><span style=\"font-weight: bold;\">Bugfix\n</span></h3><p><ul><li>Fixed the bug causing a temporary loss of Gems when entering the Market\n</li><li>Fixed the bug causing a loading “spinner” to appear whenever an Artifact upgrade is attempted\n</li><li>Artifact Challenges that were changed in 1.8 but remained bugged are now fixed\n</li><li>Multi-Battle bug causing an incorrect reward window to appear has been fixed as well\n</li></ul><p><h3><span style=\"font-weight: bold; color: rgb(247, 150, 70);\">Things To Come\n</span></h3><h4><span style=\"font-weight: bold;\">Road Map For Upcoming Features\n</span></h4><p>Update 1.9 is a small one, but it is not so because work has been halted or delayed. Numerous features - some major, some smaller - are nearing the end of their development, and many more are in the pipeline. To give our players a better understanding of what we are planning to release and in approximately what order, we are creating a Developer Road Map. It will be posted in all our communities, so be certain to keep an eye out.\n</p><h4><span style=\"font-weight: bold;\">Champion Balance\n</span></h4><p>As I relayed many times, Champion Balance is an important article of our Update plans. Though we were unable to go through with it as often as we wanted for a while, we are picking up the pace now. Update 1.10 will see over 10 Champions rebalanced, several long-requested Legendaries among them. See <a href=\"//plarium.com/forum/en/raid-shadow-legends/774_champions-and-artifacts/139117_important-champion-balance-requests/\" target=\"_blank\">this thread</a> to learn who is definitely on that list and add your own suggestions for future buffs or nerfs!\n</p>","createdDate":"1563182220000","folderId":"672","id":"140219","authorId":"1747360","authorRegistered":"","authorName":"Deleted","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"36433","commentsCount":"159","likesCount":"7","authorCommentsCount":"2688","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/uk/raid-shadow-legends/672_release-notes/140219_-patch-notes---15-07-2019--update-1-9-patch-notes/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Зареєстровано:","userCommentsCountText":"Коментарі:","buttonReply":"Відповісти","buttonQuote":"Цитувати","buttonExpandOriginal":"Показати всі цитати","buttonCollapseOriginal":"Сховати всі цитати","title":"Коментарі","edited":"(відредаговано)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"6","lastPage":"8"},"repeaters":{"commentList":[{"links":{"authorUrl":"/uk/profile/8483628/","commentUrl":"/uk/comment/topic_640181/"},"strings":{"userRole":"","userId":"8483628","contentDraftJs":"","contentHtml":"Now the game is crashing when we try to log in. The game only loads with a WiFi connection but not with a data connection. Can you please resolve this issue, I’ve invested a lot of time and money in this game and I think their should be some sort of compensation for this issue ","userRegistered":"","userCommentsCount":"4","userName":"Deleted","createdDate":"1563284547443","editedDate":"0","id":"640181","entityId":"140219","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"640181","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/8336553/","commentUrl":"/uk/comment/topic_640184/"},"strings":{"userRole":"","userId":"8336553","contentDraftJs":"","contentHtml":"<p>You can’t screenshot a blank screen. Having the same issue.</p><br>","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1563284925333","editedDate":"0","id":"640184","entityId":"140219","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"640184","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/8481046/","commentUrl":"/uk/comment/topic_640185/"},"strings":{"userRole":"","userId":"8481046","contentDraftJs":"","contentHtml":"Please fix your game... Hit or miss if I can even play since the latest patch...... ","userRegistered":"","userCommentsCount":"2","userName":"Deleted","createdDate":"1563284928663","editedDate":"1563284946870","id":"640185","entityId":"140219","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"640185","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/8047023/","commentUrl":"/uk/comment/topic_640189/"},"strings":{"userRole":"","userId":"8047023","contentDraftJs":"","contentHtml":"Update... back on now. Game download again and is working. Which is awesome but.... Zero compensation for time lost ","userRegistered":"1556728973717","userCommentsCount":"4","userName":"Rumplestilskin","createdDate":"1563285140643","editedDate":"0","id":"640189","entityId":"140219","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/710.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"640189","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/8483802/","commentUrl":"/uk/comment/topic_640201/"},"strings":{"userRole":"","userId":"8483802","contentDraftJs":"","contentHtml":"This occures litterly every single update, shouldn’t this be a common thing to fix first?? And yes same problem here again since yesterday not even able to get in the loading screen since it instantly minimizes the game and repeats it when you open it again. ","userRegistered":"1557332528383","userCommentsCount":"1","userName":"Eltidore","createdDate":"1563286609727","editedDate":"0","id":"640201","entityId":"140219","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/21.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"640201","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/8482015/","commentUrl":"/uk/comment/topic_640316/"},"strings":{"userRole":"","userId":"8482015","contentDraftJs":"","contentHtml":"Game continues to not load . It seemed to have been resolved late yesterday, yet today same black screen crash .","userRegistered":"","userCommentsCount":"2","userName":"Deleted","createdDate":"1563294026673","editedDate":"0","id":"640316","entityId":"140219","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"640316","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/8336505/","commentUrl":"/uk/comment/topic_640368/"},"strings":{"userRole":"","userId":"8336505","contentDraftJs":"","contentHtml":"So I have not been able to play at all since the update (still having the black screen crashing problem). Does this just mean I miss the summoning event and I don’t have any chance at foli after all my grinding? ","userRegistered":"1558383044653","userCommentsCount":"2","userName":"mcroke","createdDate":"1563297969627","editedDate":"0","id":"640368","entityId":"140219","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/03.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"640368","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/8386939/","commentUrl":"/uk/comment/topic_640379/"},"strings":{"userRole":"","userId":"8386939","contentDraftJs":"","contentHtml":"Count me in the group of people struggling to play on iOS after the update. Very frustrating to be dealing with this while a very important event is taking place. Only works on WiFi, and even then it’s not 100%.  Also only get WiFi when at home, so my ability to efficiently use energy and clan boss keys has been ruined. Please address this as fast as possible as it’s affecting a massive portion of your player base.","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1563299512163","editedDate":"0","id":"640379","entityId":"140219","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"640379","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/8431374/","commentUrl":"/uk/comment/topic_640407/"},"strings":{"userRole":"","userId":"8431374","contentDraftJs":"","contentHtml":"So, since this last update I’m not able to log in and have to delete my game and re-down load and even than most of the time the game won’t let me log in. I really like the game and put in lots of time and some $$ into this game. It’s  annoying to have to do this. ","userRegistered":"1558581338143","userCommentsCount":"1","userName":"dragoonblade32","createdDate":"1563302734330","editedDate":"0","id":"640407","entityId":"140219","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/18.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"640407","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/8481981/","commentUrl":"/uk/comment/topic_640475/"},"strings":{"userRole":"","userId":"8481981","contentDraftJs":"","contentHtml":"Any update on when they are going get the game fixed for IOS user since we are only able to play on WiFi and the game keeps crashing. ","userRegistered":"","userCommentsCount":"3","userName":"Deleted","createdDate":"1563314167700","editedDate":"0","id":"640475","entityId":"140219","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"640475","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/8484756/","commentUrl":"/uk/comment/topic_640477/"},"strings":{"userRole":"","userId":"8484756","contentDraftJs":"","contentHtml":"<p>We can’t get screenshots because the game won’t open. It goes totally black, then right back to home</p>Screen. This only happened after the update. Also, my emails are being ignored ","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1563314608993","editedDate":"0","id":"640477","entityId":"140219","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"640477","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/8482366/","commentUrl":"/uk/comment/topic_640497/"},"strings":{"userRole":"","userId":"8482366","contentDraftJs":"","contentHtml":"<p>Same same same black screen and crash iPhone 8 cellular service no WiFi as my WiFi is hotspot from iPhone. Just bought chickens if your not gonna fix it I’ll have apple get my money back. </p><p>Cannot post a ticket as your captcha is not working on cellular or whatever that thingy is. I’m not about to post my game Id here asking for that is just wrong  </p><p>My concern is that you won’t even respond to your customers. I know from past gifts you will make it right but please respond or reset game to 1.8   </p><br>","userRegistered":"1563226029283","userCommentsCount":"7","userName":"Tanjasha","createdDate":"1563320121320","editedDate":"0","id":"640497","entityId":"140219","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/790.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"640497","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/8484260/","commentUrl":"/uk/comment/topic_640503/"},"strings":{"userRole":"","userId":"8484260","contentDraftJs":"","contentHtml":"Game wont open after update. Reinstalled 3 times ","userRegistered":"1561870217960","userCommentsCount":"1","userName":"smirknation","createdDate":"1563321615563","editedDate":"0","id":"640503","entityId":"140219","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/19.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"640503","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/8484949/","commentUrl":"/uk/comment/topic_640511/"},"strings":{"userRole":"","userId":"8484949","contentDraftJs":"","contentHtml":"Ever since the update I am unable to log onto my account, every time i try to start the game it crashes, I am on mobile and I don’t think I am the only one with this issue.","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1563323761960","editedDate":"0","id":"640511","entityId":"140219","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"640511","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/8142876/","commentUrl":"/uk/comment/topic_640518/"},"strings":{"userRole":"","userId":"8142876","contentDraftJs":"","contentHtml":"Can a dev please tell us something?  Is this issue being resolved? Is there an ETA on a fix?  The current challenge sucks I almost had it complete then this, now it’s gone .  Something, anyone ?","userRegistered":"1553984371197","userCommentsCount":"3","userName":"jaschlotz","createdDate":"1563325631720","editedDate":"0","id":"640518","entityId":"140219","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/24.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"640518","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/8442109/","commentUrl":"/uk/comment/topic_640556/"},"strings":{"userRole":"","userId":"8442109","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Unknown_Ranger said:</div><br><blockquote>Can a dev please tell us something?  Is this issue being resolved? Is there an ETA on a fix?  The current challenge sucks I almost had it complete then this, now it’s gone .  Something, anyone ?</blockquote>Good luck, keep trying!<br>","userRegistered":"","userCommentsCount":"4","userName":"Deleted","createdDate":"1563330988197","editedDate":"0","id":"640556","entityId":"140219","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"640556","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/8345962/","commentUrl":"/uk/comment/topic_640600/"},"strings":{"userRole":"","userId":"8345962","contentDraftJs":"","contentHtml":"<p>I have written tech support when the issue first started. I have supplied as much information as I can. </p><br><p>As others my game crashed in my iPad with the latest iOS version. Before downloading the patch was playing the game successfully. </p><p>I got the notice to download the latest patch from and pop up windows from RAID. Saying by doing so I would get three gifts for downloading the patch.  I clicked ok and started the down. Walked away and came back to reboot my iPad and restart RAID and get a black screen after clicking on the icon. There is no other indication from the program. Until it shuts down and goes back to the regular screen.   I have uninstalled the program three times.  I have also followed the directions from tech support of loading a VPN and running it before I open RAID.  </p><p>I have waited 24 hours and have had no response by email from tech support.  I am guessing that techs are scrambling around to find and fix this issue. I hope it is sooner rather than later and I hope that all players data is not lost due to possible patch issues. </p><p>An update would be nice even stating that you are working on the issues and will advice all when fixed </p><p>Adding an update. Re reading all of the post.</p><p> I have tried on WiFi at different locations, did not work.  </p><p> I went to cellular did not work. </p><p> I have tried a hot spot from my iPhone XR IOS 12.3.1 and still did not work  </p><p><br><br><br><p>Kelly </p></p>","userRegistered":"1556420824270","userCommentsCount":"1","userName":"SDKowboy","createdDate":"1563337928397","editedDate":"1563339707207","id":"640600","entityId":"140219","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/16.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"640600","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/8316922/","commentUrl":"/uk/comment/topic_640630/"},"strings":{"userRole":"","userId":"8316922","contentDraftJs":"","contentHtml":"Did this update include any changes to the artifact upgrade rates? I've tracked my attempts in upgrading my gear to lvl 16, and its almost taking twice the amount of time as it used to? wondering if this was a known change in the update? Would you know if it was?","userRegistered":"","userCommentsCount":"4","userName":"Deleted","createdDate":"1563343246757","editedDate":"0","id":"640630","entityId":"140219","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"640630","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/8350536/","commentUrl":"/uk/comment/topic_640650/"},"strings":{"userRole":"","userId":"8350536","contentDraftJs":"","contentHtml":"Saw a post about logging in with WiFi instead of cellular, so I tried it, and “voila”, login successful.  Thanks to whoever posted that.  ","userRegistered":"","userCommentsCount":"3","userName":"Deleted","createdDate":"1563345553713","editedDate":"0","id":"640650","entityId":"140219","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"640650","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/uk/profile/8063030/","commentUrl":"/uk/comment/topic_640685/"},"strings":{"userRole":"","userId":"8063030","contentDraftJs":"","contentHtml":"This looks like a timing issue during game startup / authentication to me. At home with WiFi it works fine, in other places with WiFi it does not work. In most places with cellular it does not work for me. However it seems where it works once it works consistently. ","userRegistered":"","userCommentsCount":"2","userName":"Deleted","createdDate":"1563347921893","editedDate":"0","id":"640685","entityId":"140219","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"640685","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Додати текст заголовка","shortText":"Додати стислий опис","buttonSave":"Створити","buttonCancel":"Скасувати","buttonComment":"Коментувати","timerTitle":"Дата і час публікації","timerPlaceholder":"Запланувати","buttonPreview":"Огляд","timeUTC":"Час указано за UTC [+0:00]","maxLength":"50000","errorTitleMinLength":"Мінімум: 2 символи","errorTitleSearchMinLength":"Мінімум: 3 символи","errorTitleMaxLength":"Максимум: 100 символів","errorShortTextMinLength":"Мінімум: 2 символи","errorShortTextMaxLength":"Максимум: 350 символів","errorAltUploadMinImageLength":"Максимум: 150 символів","errorAltUploadMaxImageLength":"Максимум: 150 символів","errorSignatureMaxLength":"Максимум: 360 символів","errorCountryMaxLength":"Максимум: 256 символів","errorClanMaxLength":"Максимум: 20 символів","errorPreviewRequired":"Необхідно додати зображення","errorMaxLength":"Максимум: 50 000 символів. 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