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"Cheaters still active, proof inside"

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31 жовт. 2016, 14:0331.10.16
231989

"Cheaters still active, proof inside"

Hi there,


nothing has changed at all. I was attacked by bot havens, all around level 30, all with no infrastructure, all with russian names. This clearly displays to me, that strike 2 is about to happen.

The bot havens have no rum cellars, yet they produce units.... They have no tavern. Yet they produce units.


I did not buy any of the haloween offers, Plarium, but now for sure, i will not spend a single dime on this game.

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31 жовт. 2016, 15:0831.10.16
231989

I hope also that you are going to reimburse me for my Losses, that occured by your corrupted and hacked game maschine.


I want to get reimbursed for these losses:


http://prntscr.com/d19wzc

http://prntscr.com/d19xrz


And these here:


http://prntscr.com/d19yg0

http://prntscr.com/d19yqd


And of course all further attacks that are going on my harbor from these bot managed accounts. They bots are doing a coordinated attack, all attacks will land within a time frame of 2 minutes , as you can see here:


http://prntscr.com/d19zs6


So it is an orchestrated attack. As i said, the bots have no rum cellar, no tavern and their harbor infrastructure consist of only level 1 gold and lumber mines, how can they produce so many units?


See here:


http://prntscr.com/d1a0r9


this is one of the harbors attakcing me. No infrastructure in it.


Here are the coords of the other bot havens that are attacking me. And now please tell me, that everything is legit and secure on your part, wil you?


-1115; 816

1120; 736

-1114; 616

-1114; -859

-804; 1121

-1115; -310

-1104; 1070



As i said, i expect a reimbursement. A FULL reimbursement.

31 жовт. 2016, 15:1431.10.16
27.03.14
1654

Noted, but please be aware, plarium support still needs to be contacted 

reason why is if you stop contacting them they will think the problems here had decreased

and not take the issues as serious...


So im urging you all to keep sending them any and all info 


http://support.plarium.com/enpirates/Tickets/Submit/Step1/23

CrowbarModerator
31 жовт. 2016, 15:5231.10.16
31 жовт. 2016, 15:53(відредаговано)
07.03.16
2422

Dalira said:


As i said, Crowbar, i passed everything to the support. It woudl help me though, in case something slipped, if you assist me here and relay the provided information also to teh support.

Blasphemy said she passed it on, and - believe me - she did. Also, our CM has confirmed that she passed it further. We did all that we could've done.

Dalira said:

then we hear, security script is innitiated, no rubies, troops or ressources can be bought. OK HOW THE HELL CAN THEY PRODUCE TROOPS THEN, if that would be true? Since they have no ressource generating infrastructure in their havens.

Believe me, as a fellow player, I'd love to know the answer.
31 жовт. 2016, 15:5531.10.16
231989

Hey, guys! I have passed this this information to our in-game security specialists. Thank you for letting us know. 

But please, report all such issues to Support Team. It's very important, because we need to track such reports and we use specific channels for that. Different Departments receive the information about such issues from Support. Of course I can pass it directly to the responsible people, but many other detartments will now be aware of the issue then. So please, let's use the designated channels 
31 жовт. 2016, 17:3531.10.16
20.01.16
38
Wow..thanks for sharing the info Dalira
31 жовт. 2016, 18:0231.10.16
231989

It seems one or two BH tried to sow distrust between the other BH and instead created distrust between honest players and Plarium.  For all we know some hacker group may be trying to blackmail Plarium itself.  We just do not know and can only voice guesses based on what we see in the game.  Plarium can maybe put out the fire, but the horses have already bolted from the barn.  How do they replace sadness and despair with hope and trust?

31 жовт. 2016, 18:0831.10.16
231989

Well, another one.... 1000 mardauders attack. Of course comming from an empty haven, but level 31. You can go, check the coordinates for yourself. It is all displayed in the screenshot.


http://prntscr.com/d1cn5n

31 жовт. 2016, 19:4031.10.16
13.12.15
203

Dalira said:


Well, another one.... 1000 mardauders attack. Of course comming from an empty haven, but level 31. You can go, check the coordinates for yourself. It is all displayed in the screenshot.


http://prntscr.com/d1cn5n

there is no cheating , they (plarium) have security script that identifies all violations 

31 жовт. 2016, 20:1431.10.16
13.12.15
203
But hey maybe we can all join RuAL and Destroyer 
31 жовт. 2016, 20:2231.10.16
231989

can i join with you nightwolf?

we can call it  The Acadamy of Rual, the training leagues of noobs to teach us how to do prizes the new way

RuAL the Russian way I like the idea 

RuAL teaching the next generation how to be pirates pirating the map in full speed 

31 жовт. 2016, 20:5531.10.16
13.12.15
203

Rellik said:


can i join with you nightwolf?

we can call it  The Acadamy of Rual, the training leagues of noobs to teach us how to do prizes the new way

RuAL the Russian way I like the idea 

RuAL teaching the next generation how to be pirates pirating the map in full speed 

sounds good to me 

if you can't beat them -join them 


AdamKrab can we join you? 



1 листоп. 2016, 08:5801.11.16
231989
Dalira said:

Well, another one.... 1000 mardauders attack. Of course comming from an empty haven, but level 31. You can go, check the coordinates for yourself. It is all displayed in the screenshot.


http://prntscr.com/d1cn5n

Dalira, could you please collect all coordinates of players that attacked you and post them here or pass to any Moderator in PM?
1 листоп. 2016, 10:0801.11.16
231989
Well i did that already, here are all the coords.



Dalira said:




Coords:


-1115; 816

1120; 736

-1114; 616

-1114; -859

-804; 1121

-1115; -310

-1104; 1070


1 листоп. 2016, 10:5601.11.16
27.03.14
1654

Dalira she is asking all new info you have her attention :) 


1 листоп. 2016, 13:0101.11.16
231989
Dalira said:

Well i did that already, here are all the coords.



Thank you. Noted that. If you have any new info or coords, please send to Anne Bonnie (and let her know it's for me) or to any Moderator.
1 листоп. 2016, 15:1401.11.16
231989

bernd said:


Ok so then tell us please how this troops can be obtained in a fair way, now that you see that proof .... ?????


You keep saying here all the troops are obtained in a fair way ...



 The havens dont raid, they are not human Players and they have no buildings to produce troops, how can that be considered "fair" ????

Yes, Plarium said, everything would be fair, no cheating, scripting or hacking is possible with their game engine.


Ok, i ask myself now: 


- how in hell can those empty (!) havens reach level 31? How on earth in a legit way? They have no (legal) way to earn that much experience to level to 31.

- how can those havens produce mass troops? There are no ressource building nor troop structures. Remember, those havens are basically empty.

- how can 14 of those bot havens plan an orchestrated attack against me (or other targets) all hitting within a 2 minute time frame?

4 листоп. 2016, 08:2804.11.16
231989

How long does Plarium need to take some action when a ticket is submitted? I submitted a ticket days ago about a player with suspicious stats, and now I still see that player on the Prize Ransack tournament board. 


How many tickets does it take before we see some swift action against a player?
4 листоп. 2016, 12:2304.11.16
231989
Hi! Please be aware that in such cases our Support will investigate the issue, but you won't be informed of the results. Such info is classified and can be shared only with account owner.
CrowbarModerator
31 жовт. 2016, 15:4831.10.16
07.03.16
2422
picframer said:

I'm just an old gamer having played a small handful of online games and moderator of one, I would always bring in a developer when we had a serious issue so they could see first hand what is going on, I am of the opinion this is serious enough that they should take a quick read here. To me it's the integraty of the company at play here.
I agree with this, but it's not in our power. Blasphemy asked for it before, and I'll reiterate your request, but that's the extent of what we can do.
4 листоп. 2016, 21:5904.11.16
231989

ArchAngel said: I can confirm that. I had no answer to all my tickets (and there were many) other than closing them. There is no oficial plarium statement whatsoever. There are no changes to be seen able to stop that cheating machine here. But at least I am convinced that "such info will be shared only with the account owner" called bigbigdata67894321



Lol ... you should write a pm to the allmighty bigbigdata. If he doesnt respond that means plarium has banned him  !!!!!!!!!!