May 6, 2017, 20:1805/06/17
231990
Server is messed up
When I log in the game I got a pop up that says copy and send to support. After that the game goes black. Can someone report this to support to get it fixed so we can play.
Server is messed up
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CrowbarModerator
May 6, 2017, 20:4105/06/17
03/07/16
2422
You can report it to the support, with the code that you copy from that window.
I'm trying to get a hold of whoever can fix it quickly.
May 6, 2017, 21:1305/06/17
231990
my troops went missing cuz of this bug. sent out a whole load of offense to hit a target. the target is still there and my units are gone, not even in the list of the pirate stronghold.
May 6, 2017, 21:5505/06/17
May 6, 2017, 21:56(edited)
231990
Still not fixed and is worse, game is unplayable and has cost me opportunity and other losses. And ya I know the corporate line on that..,.
When will it be fixed. Why do you have to look for someone, the tech dept all take the weekend off?
AND yes did send ticket as the pop up requested, that took several tries also.
CrowbarModerator
May 6, 2017, 22:4805/06/17
03/07/16
2422
Seems to be working fine now, but I have no official confirmation. Be extra careful for a while longer and if you suffered any losses because of this (i.e., MannyMo, if your troops don't reappear), contact the Support.
May 7, 2017, 02:0105/07/17
04/24/16
14
Still messed up here, getting reports from BH members and friends asking what is wrong with the game today. Hope they don't close this topic out until we know if its fixed.
May 7, 2017, 07:3805/07/17
08/18/15
2
the same for me: impossible to play
May 7, 2017, 15:1205/07/17
231990
Same here, my attack fleet is parked at the target and has been for hours, stopping me from being able to attack and carry on in the tournament today. I couldn't play much yesterday either because of all the bugs then.
Not a great weekend... seems a bit pointless holding a tournament if players can't actually take part in it because of the errors...
May 7, 2017, 18:1705/07/17
May 7, 2017, 18:22(edited)
231990
Reading a couple other topic here, stuck troops etc, This problem has been going on for 3 weeks and people are still waiting for solutions and to be held whole.
This is beyond ridiculous.
And as of yet, as they saw the problem ripple through the system they have not issued any warnings, told anyone about it or apparently fixed some of the early players who still have units stuck. Only users frustrated postings here is one aware of the faulty nature of this game.
What kind of company and its leadership believes this is the way to treat anyone let alone paying customers.
Stop being cowards and own up to programing bugs, incompetent public relations and give players a chance and make this right.
CrowbarModerator
May 7, 2017, 20:4105/07/17
03/07/16
2422
Disclaimer: I write this personally, as a player, completely unrelated to my mod status.
divert.ido said:
What kind of company and its leadership believes this is the way to treat anyone let alone paying customers.
Please, don't get this the wrong way, I'm on your side here. The answer is: the kind of company that is getting away for it for years now. After the first 3 or 4 times that I thought "there's no way the players will swallow it and keep paying", I realised that they/we will.
It might be frustrating for you, it sure is bewildering to me, but after playing this game for over 3.5 years, through all the nonsense and all the bugs (hey, a "strategic" game where you don't get basic info on how it works and the reports not working for over 1.5 years now!), I believe that Plarium is right about how they can treat us. It's sad, but they are right about that.
May 8, 2017, 00:4105/08/17
231990
i not only have my fleet gone but my galleons also are gone cause sent them right before raid and could not recall them after that so i gave away resources and havent been able to do chit for 2 days now
May 8, 2017, 05:4605/08/17
1
similar issues here. seems as if company don't care. maybe they will when I dispute charges.
May 8, 2017, 06:0605/08/17
231990
I have units out since yesterday and nothing has returned can't even recall them.
It would be nice if y'all can remedy this ASAP. Thank you have a nice day
CrowbarModerator
May 8, 2017, 08:1205/08/17
03/07/16
2422
I was told that the devs are on it now. As the first step, they'll reboot the server which should unstuck your units. Please, watch your havens if you can, so your units don't stay in the open more than you want them to.
May 8, 2017, 09:2105/08/17
03/12/16
2
my units no in bunker, no in travel..... i miss in events, may-be you start new project manhattam?
p.s. i clean my browser before....
CrowbarModerator
May 8, 2017, 09:5105/08/17
03/07/16
2422
toluca said:
my units no in bunker, no in travel..... i miss in events, may-be you start new project manhattam?
May 8, 2017, 14:1805/08/17
231990
Do you have any issues right now?
Apr 5, 2019, 07:5904/05/19
Apr 5, 2019, 08:00(edited)
231990
Hey i have a little problem in the mission 6, the game ask me to équip 6 life artefacts and uprgade them to level 4 or highter, i do that on a support hero and i don't have my reward
Please ;)
Apr 17, 2019, 11:5904/17/19
231990
Hello!
Friends, If you receive errors that have the Support Button, please send your requests following that button.
Such requests are investigated individually.
This topic will be closed.
CrowbarModerator
Apr 5, 2019, 10:4304/05/19
03/07/16
2422
Aph3xT said:
Hey i have a little problem in the mission 6, the game ask me to équip 6 life artefacts and uprgade them to level 4 or highter, i do that on a support hero and i don't have my reward
Please ;)
Sorry, you're in the wrong forum. Pirates don't have life artefacts and heros. I don't know which of Plarium games does, but you need to go to your game's forum.
May 8, 2017, 04:2005/08/17
231990
tried submitting a ticket, but doesn't says the location id I copied and pasted, per instructions, does not exist.
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