Jan 31, 2019, 15:0101/31/19
231521
game does not run
game loads 52% than nothing
game does not run
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Jan 31, 2019, 15:0201/31/19
Jan 31, 2019, 16:00(edited)
09/12/18
12
Over here the same problem. First only on Chrome, but now also on IE, firefox, Imac and Ipads. Internet is ok, so its weird....
EDIT: Ipad started on 3G .... and also the same error.... Error code: connection lost.
EDIT 2: normal internet connection is still down, 4G works at this moment.
Feb 1, 2019, 16:1202/01/19
11/06/18
9
got the same issue 77% then connection lost, on app and browsers. no matter what does not want to connect, get ready to finally log in and have all your stuff taken if your shield wears off from no fault of your own
Feb 1, 2019, 16:1702/01/19
231521
Is this the same error message everyone else is getting? Btw...Im on windows10 Firefox 64.0.2 (64 bit)
Feb 1, 2019, 20:5502/01/19
05/30/18
1
im hawing the same problem on all browsers...load to 77% and it shuts down...cant belive it :(
Feb 2, 2019, 14:4502/02/19
15
I have the same problem. I emailed support twice yesterday, and they responded that the problem was fixed. The game worked for about 12 hours, then the bug manifested again.
Here's what's interesting. I am able to login to the game using an alternate character, but my main character is unable to login using either the Plarium Play app or the web page. So I am wondering if there is a problem connected to my character?
Please fix the login problem.
Thank you!
Jun 6, 2019, 11:1706/06/19
02/20/17
8
exactly the same error as above posts ...when loading gets connection error at 50% ...retry
Jul 26, 2019, 12:4007/26/19
231521
Greetings, GORGONZOLA!
We want to help you. Please provide us with the following information in private messages so our team can resolve your issue as soon as possible:
1. The name of the Kingdom, the coordinates of your lost Town, the exact name of your Order, its tag and your name in the game.
2. The receipts of purchases made on your lost account. You can find the purchase history by following the steps described here:
- for Google Play Google Play https://support.google.com/googleplay/answer/2850369
- for iTunes https://support.apple.com/en-us/HT204088
3. Specify your email, device model and the approximate amount of Gold left on your lost account.
This data will help us to make sure that this account belongs to you.
Please also follow the steps below:
1. Please start a new game on your mobile device. Send us your new ID number. To find it, tap the Menu, then "About the game".
2. Sync your current game with Facebook.
We are waiting for your reply. Thank you in advance.
Jul 27, 2019, 19:5807/27/19
231521
So we have no update on why it will only load to 77% ?
Jul 29, 2019, 12:2607/29/19
231521
Dear Lords!
Is this question still relevant?
If so, please follow the link below to find the instruction with possible steps to solve this issue: https://plarium.com/forum/en/throne-kingdom-at-war/technical-questions/39293_issues-with-loading-the-game-on-plarium-com/. Also, try closing all not used applications and tabs in your browser (VPN, anti-virus) and clear your browser cache before launching the game. If this issue persists after fulfilling all the recommendations above please try to open the game in different browser and see if this issue will happen again.
Aug 2, 2019, 05:4208/02/19
231521
I can log into one account on the pc, but the other goes to 77% and "connection lost." I can log out and back into the first account and connect just fine. On my iPad, I load to 90% and connection lost, though I can log into Vikings on my iPad just fine. The above directions are for a pc/web browser. what about mobile devices?
Aug 31, 2019, 20:2508/31/19
2
having the same issue kingdom 111
Aug 31, 2019, 21:1108/31/19
231521
4 accounts and cant log on with any, shields will be down on all. not worth playing the game if they dont get it sorted
Aug 31, 2019, 22:1208/31/19
11/25/18
2
exactly and the steps the admin is giving is bull saying find receipts how much gold id number kingdom order to just make sure that it is you bull
Aug 31, 2019, 22:1408/31/19
11/25/18
2
its so simple just take the maintenance they just did out a real brain storm that one is
Sep 1, 2019, 00:5709/01/19
21
Dominion gave a whole new meaning to game not working. One of my town's burned because of game kicking me out and couldn't relog and couldn't buy packs. I am beyond stressed Dominion was ruined.
Sep 1, 2019, 06:1509/01/19
231521
PaladinGunz said:
got the same issue 77% then connection lost, on app and browsers. no matter what does not want to connect, get ready to finally log in and have all your stuff taken if your shield wears off from no fault of your owni got to 80 % then connection error
Jan 8, 2021, 00:3201/08/21
Jan 8, 2021, 00:32(edited)
231521
When I try loading into the game it pops up with an error message as followed: "Failed to unpack resources. Restart the game and try again." I am worried that if I uninstall the game and reinstall it I won't be able to get my things back nor get back into S611 someone help!
Jan 10, 2021, 22:5201/10/21
10/19/18
9
I have the same problem, my game quit, and it connected me with an old game, lost bunch of money, troops and resources, and they blamed it on my computer. always the negate their fault, lm going to report them to the BBB and comsumers agencies. everytime something goes wrong they blame it on you.
Jan 11, 2021, 13:5001/11/21
231521
Hello Lords!
Please note that all technical questions are proceeded by our in-game support channel. Please contact our support specialists through the "Ask a question" button on the home page of our official Game Guide by the following link: http://support-portal.plarium.com/en/throne-web/faq.
Our specialists will provide you with the necessary help. Thank you in advance!
Jan 31, 2019, 21:4201/31/19
2
The same for me, game does not work ...
