Plarium App is broken. Cannot Play Game

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Plarium App is broken. Cannot Play Game

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1 2

Carangajeira

May 28, 2018, 16:1805/28/18

06/30/15

Support replied to me telling me to download the "fixed" version from Apple store or Google Play - since these are both the MOBILE versions, and as in my original support request I clearly stated that I was playing on a laptop with the Windows Plarium app their suggestion has proved to be totally useless! I have just uninstalled the app again, and downloaded a fresh version from Plarium website and it still doesn't work.

chascon

May 27, 2018, 01:4105/27/18

06/15/17

879

So trouble is on the PC app?

Nikitta

May 26, 2018, 23:3705/26/18

10/23/15

Another day and still the same problem.

Failed to login

I have tried support and got a response "We are glad to inform you that the new version of the game with the fix is already available in stores!"

Uninstall the plarium app on windows 10 pc, reinstall it.. Failed to login

Can anyone help ?

Nikitta

May 26, 2018, 10:1105/26/18

10/23/15

Sigh,, now it is worse

Failed to login

http://prntscr.com/jmu0uf

Really this is a day I have missed, my poor castle and missed events..

How can I play the game ?

boumm

May 26, 2018, 10:1005/26/18

05/02/15

les choix de problemes au support que vous avez donne ne fonctionnent pas ,ne s activent pas quand clic dessus

Gandalf

May 26, 2018, 09:3105/26/18

01/11/16

1009

I am not sure if it will help anyone here but you will need to accept the new updated Privacy policy either on mobile app or on computer. Unless you do this you wont be able to play the game.

Gandalf

May 26, 2018, 08:4305/26/18

May 26, 2018, 08:47(edited)

01/11/16

1009

boumm said:

bonjour
j ai exactement le meme probleme,et meme en ayant suivi vos conseil cela ne fonctionne pas,et je n ai pas trouve de mise a jour

Hello

I have exactly the same problem, and even having followed your advice it does not work, and I have not found an update

Bonjour

Avez-vous Android ou Apple? Ou utilisez-vous une application informatique?

Hello

Do you have Android or Apple? Or do you use a computer application?

1 2

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Why can I not play the game ?\u003C/p\u003E\u003Cbr\u003E\u003Cbr\u003E\u003Cbr\u003E","createdDate":"1527312720000","folderId":"79","id":"104373","authorId":"817788","authorRegistered":"1445634575943","authorName":"Nikitta","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/15149830.jpeg?v=1602632302"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"7223","commentsCount":"27","likesCount":"0","authorCommentsCount":"78","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/stormfallrob/79_bug-reports/104373_plarium-app-is-broken--cannot-play-game/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","compositeVersion":"8","compositeTitle":"Default","currentPage":"2","lastPage":"2"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/349076/","commentUrl":"/en/comment/Topic_487059/"},"strings":{"userRole":"","userId":"349076","contentDraftJs":"","contentHtml":"ok c est bon,merci aux developpeurs","userRegistered":"1430562753097","userCommentsCount":"12","userName":"boumm","createdDate":"1527609552980","editedDate":"0","id":"487059","entityId":"104373","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/19.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"487059","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/817788/","commentUrl":"/en/comment/Topic_487182/"},"strings":{"userRole":"","userId":"817788","contentDraftJs":"","contentHtml":"\u003Cp\u003EWow 4 days on unable to login, my post deleted.. Now apparently it may work on the fifth day.\u003C/p\u003E\u003Cbr\u003EThis is a company that does not care.\u003Cbr\u003E","userRegistered":"1445634575943","userCommentsCount":"78","userName":"Nikitta","createdDate":"1527627349723","editedDate":"0","id":"487182","entityId":"104373","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/15149830.jpeg?v=1602632302"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"487182","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1673096/","commentUrl":"/en/comment/Topic_487311/"},"strings":{"userRole":"","userId":"1673096","contentDraftJs":"","contentHtml":"\u003Cp\u003E\u003Cspan style=\u0022color: rgb(155, 187, 89);\u0022\u003EHello,\u003C/span\u003E\u003C/p\u003E\u003Cspan style=\u0022color: rgb(155, 187, 89);\u0022\u003E\u003Cbr\u003E\u003C/span\u003E\u003Cspan style=\u0022color: rgb(155, 187, 89);\u0022\u003E\u003C/span\u003E\u003Cp\u003E\u003Cspan style=\u0022color: rgb(155, 187, 89);\u0022\u003EThe app should be working now, let us know if it doesnt.\u003C/span\u003E\u003C/p\u003E\u003Cp\u003E\u003Cspan style=\u0022color: rgb(155, 187, 89);\u0022\u003E\u003C/span\u003E\u003Cspan style=\u0022color: rgb(155, 187, 89);\u0022\u003EPlayers in all servers should have received the Free Gift yesterday as a small compensation for inconvenience caused.\u003C/span\u003E\u003C/p\u003E","userRegistered":"1452494759007","userCommentsCount":"1009","userName":"Gandalf","createdDate":"1527677426033","editedDate":"0","id":"487311","entityId":"104373","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/9.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"487311","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1435160/","commentUrl":"/en/comment/Topic_499736/"},"strings":{"userRole":"","userId":"1435160","contentDraftJs":"","contentHtml":"I am playing on a desktop pc windows 10 . I installed the players app and thought everthing was working fine. Then i found out i was missing the three icons by my name in the top right hand corner. the one for friend request and the other two. I can log in without using the app and they are there but evertime i use the app they are missing. i have reinstalled 3 times not change.\u00A0 \u003Cbr\u003E","userRegistered":"1485620089870","userCommentsCount":"1","userName":"falaise","createdDate":"1532321797977","editedDate":"0","id":"499736","entityId":"104373","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"499736","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1673096/","commentUrl":"/en/comment/Topic_499747/"},"strings":{"userRole":"","userId":"1673096","contentDraftJs":"","contentHtml":"\u003Cdiv class=\u0022user-name\u0022\u003Ejohnrock said:\u003C/div\u003E\u003Cbr\u003E\u003Cblockquote\u003EI am playing on a desktop pc windows 10 . I installed the players app and thought everthing was working fine. Then i found out i was missing the three icons by my name in the top right hand corner. the one for friend request and the other two. I can log in without using the app and they are there but evertime i use the app they are missing. i have reinstalled 3 times not change.\u00A0 \u003Cbr\u003E\u003C/blockquote\u003E\u003Cspan style=\u0022color: rgb(155, 187, 89);\u0022\u003EPlease help to file a bug report to \u003Ca href=\u0022//plarium-mobile-support.zendesk.com/hc/en-us/requests/new\u0022 rel=\u0022nofollow ugc\u0022 target=\u0022_blank\u0022\u003ESupport\u003C/a\u003E\u003C/span\u003E\u003Cbr\u003E","userRegistered":"1452494759007","userCommentsCount":"1009","userName":"Gandalf","createdDate":"1532326082237","editedDate":"0","id":"499747","entityId":"104373","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/9.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"499747","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_499868/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003Ejohnrock said:\u003C/p\u003E\u003Cbr\u003E\u003Cblockquote\u003EI am playing on a desktop pc windows 10 . I installed the players app and thought everthing was working fine. Then i found out i was missing the three icons by my name in the top right hand corner. the one for friend request and the other two. I can log in without using the app and they are there but evertime i use the app they are missing. i have reinstalled 3 times not change.\u00A0 \u003Cbr\u003E\u003C/blockquote\u003E\u003Cp\u003EHello!\u003C/p\u003E\u003Cp\u003EPlease note your account in Plarium App is not the same as your account on a\u00A0mobile phone. These are two different accounts and when you start playing via Plarium App, you get a new account.\u003C/p\u003E\u003Cp\u003EIf it\u0027s still not the issue you\u0027re facing, you need to follow Lord Gandalf\u0027s recommendation.\u003C/p\u003E","userRegistered":"","userCommentsCount":"232051","userName":"Deleted","createdDate":"1532353944900","editedDate":"0","id":"499868","entityId":"104373","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"499868","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1673096/","commentUrl":"/en/comment/Topic_505983/"},"strings":{"userRole":"","userId":"1673096","contentDraftJs":"","contentHtml":"\u003Cp\u003E\u003Cbr\u003ECastle 1958557 said:\u003C/p\u003E\u003Cbr\u003E\u003Cblockquote\u003EBonjour suite \u00E0 la derni\u00E8re mIse \u00E0 jour je n aii pas pu me conecter pendant 3j Quand j\u0027y suis arriv\u00E9 je N\u0027\u00E9tais pas sur mon chatEau . Impossible \u00C9galement de faire une r\u00E9clamation.\u00A0\u003C/blockquote\u003E\u003Cp\u003EHello, following the last update I have not been able to accommodate myself during 3 days When I arrived I was not on my chatEau. Impossible also to make a claim.\u003C/p\u003E\u003Cbr\u003E\u003Chr\u003E\u003Cp\u003E\u003Cspan style=\u0022color: rgb(155, 187, 89);\u0022\u003ECela se produit chaque fois qu\u0027une nouvelle mise \u00E0 jour est disponible. J\u0027esp\u00E8re que vous pourrez vous reconnecter au jeu et r\u00E9clamer votre cadeau en guise de compensation.\u003Cbr\u003EIt happens whenever a new update comes. I hope you are able to login back to the game and claim your gift as a compensation.\u003C/span\u003E\u003Cbr\u003E\u003C/p\u003E","userRegistered":"1452494759007","userCommentsCount":"1009","userName":"Gandalf","createdDate":"1533955258783","editedDate":"1533955834443","id":"505983","entityId":"104373","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/9.png"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"505983","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [\u002B0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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