bpeterson828 said:

Still having issues on freezing. My phone is new and have excellent internet connection. This is really annoying. Still haven't heard a reply from any of the so called support team. And I've created so many tickets.

Hello Lord ..., i remind you that ,this game Stormfall Age of War wasn't designed for play it from the phone , even if there is the possibility to do it using some app , For the Mobile there is Rise of Balur .

And you say you created so many tickets , can you show us some screenshot with that ?é wish you good game and good battles !

Marshal [XXIV] said:

Boris Shevchenko said:

Hi, Lords and Ladies!

First of all, we'd like to thank you all for actively using our Plarium Play desktop application. We hope you're enjoying it.

The latest version of the application has just come out and we need your help in improving it. It would be highly appreciated if you could share your feedback about the issues you may be facing when playing via the app.

Please, leave your comments below so we can forward them straight to the devs team.

Thanks in advance!

Greetings!    

     I don’t know how useful this is to everyone or your company, I would recommend improving the ability of the PLARIUM PLAY application to provide the player with an autocomplete login and password, it happens that several people in the family can play through the same computer and in the same application. Each time, entering their personal passwords into a complex combination is problematic. 

 I hope my proposal to increase the relevance of your application and will return all players from browsers.                                     

                                   Merry Christmas to all, happiness and pleasant victories to everyone! :]

 I  Ladies n gentlemens, if you agree with my proposal do not forget to support me likes, thanks!

 I

 I

V

Hello!

elessar said:

Hello,

what it would be nice to see in the app is when you get new friend request to be marked with new tag.

I have FR for a while from people that are not active any more and when new FR arrive I have to match with league list of players from 2 servers.

I know that I can delete old FR but it would be nice to see new tag on new FR.

Can you add slider in lost arts and obelisk of power? It's frustrating to click and drag to reach goal and then put into research what you wanted.

In lost art you are pointed at the beginning and to navigate to last lost art there is clicking and dragging a lot. With slider you just click and move slider to the point where you want it. More efficient.

Hello!

Thanks for your suggestion! Do you mean a tag saying "NEW" for a couple of days, for example? Could you please explain in more details how it would improve the app? Thank you in advance!

All game-related suggestions you can leave here. This topic if about Plarium Play app only. Thank for your understanding. Cheers! 

Sintara said:

Hello. When a hamlet is emptied, the units of the one holding the hamlet are returned to the catacombs but not those of any reinforcements. Would it be possible to return the units of all (reinforcements and the one holding the hamlet) to the catacombs automatically?

Hello!

Tyr said:

Season Battle Pass, Did not receive additional bonus resources at end of December, even though system sent message saying I did

Hello!

Dick Lee said:

my gold is stuck and says full. i cant collect gold

Hello and welcome!

  So... after failing 3 times to open Plarium Play on 2 iMacs and missing the bonus window , I finally succeeded downloading and running PP on my Mac mini ... It has an I5 processor while the 2 iMacs have the Core Duo processors... Plarium didn't post any minimum  system requirements so they might do well to take this info under advisement and save their Mac game players much frustration....

I would also ask that Plarium afford me the PP sign up bonus they offered that I missed out on because of their lack of info...please...

Jarhead Warrior / L80 on server 2 

I cannot get the desktop app to run.  I have uninstalled and reinstalled.  Cleared the cache and cookies.  Run as administrator.  It acts like it starts to run and then just closes out after about a minute.  I have a 64 bit Win10 laptop.

There is a bug I Plarium but whenever I try to send a message to support I can't get into Stormfall support. It is really annoying as I can't upgrade my troops

JARHEADWARRIOR said:

  So... after failing 3 times to open Plarium Play on 2 iMacs and missing the bonus window , I finally succeeded downloading and running PP on my Mac mini ... It has an I5 processor while the 2 iMacs have the Core Duo processors... Plarium didn't post any minimum  system requirements so they might do well to take this info under advisement and save their Mac game players much frustration....

I would also ask that Plarium afford me the PP sign up bonus they offered that I missed out on because of their lack of info...please...

Jarhead Warrior / L80 on server 2 

Hello! Plarium Play is available for macOS and Windows 7 and above. There are no other requirements for the devices to install Plarium Play. Cheers!

Last couple of days there has been terrible lag in the game (right after I recommended it to a friend!) and today it hangs at 80% loaded. I have tried reinstalling to see if this resolves it - but loading still stuck at 80%

Last couple of days there has been terrible lag in the game (right after I recommended it to a friend!) and today it hangs at 80% loaded. I have tried reinstalling to see if this resolves it - but loading still stuck at 80%

Update: After 10 minutes on 80% the game opened, but terrible lag, took a long time for all the images to load. No problem with Rise of Balur on the Plarium Play App!

Wesley Pringle said:

It could be that the game is experiencing very heavy traffic due to the Many activities being played at the same time  Champion tower and brawl. How is you signin time now that the Brawl is over ?  Also are you playing on a Desk top or a laptop computer and have you cleared your browser cache and restarted ? 

Of course I have cleared cache and restarted - I have been playing long enough to know that these are the first things one does before complaining! The game is still lagging badly - loading sticks at 80% for up to 10 minutes (I just leave it until it lets me in) and then the graphics take forever to load once the game starts. This has been since the last "update" - and is something new that I have never experienced before.