Gadheras said:
Red said:
Sarah Walker said:
Plarium not doing anything about it says they support the hacking , Plarium spent enough time in frenzies pc to trace the hacker , ok they didnt give any troops back , even to the players who are innocent of any wrong doing , but they should at least make an example of the players who did this , by not doing anything tells me i dont want anything to do with a company like thatI believe Plarium has handled this poorly. This is a pay to win game and as such, there has to be a trust relationship between them and the players. Most take for granted their entertainment spending is secure, right up until something like this happens. That trust has been broken.
Plarium says their server is secure, and I have no reason to doubt that is true. However, their refusal to take action when a crime has been committed on their property renders the security of their server moot. Players can't backdoor my account through Plarium's server, but they can compromise someone else's account and destroy my units and league assets through criminal acts. So, what does Plarium's security matter? I lose units to foul play through no fault of my own. Do I have to perform a security audit on all players on the server to make sure their accounts can't be hijacked and used to do me harm?
I cannot say that those harmed by this are entitled to get everything back. I can say that it would be good business for Plarium to restore a fair portion of what was lost as a gesture of goodwill. Pixels cost them very little, losing players can potentially be very expensive. Foolish decision on their part considering how many are announcing their intention to quit.
Well, foul play come in many shapes and forms. If you look at this thread @ https://plarium.com/forum/en/stormfall-age-of-war/game-discussion/75529_master-and-helper/?post=393934
If you can start order hammer strikes from bot network such as Master. It as well could affect a lot of players. You could yell foul play at Plarium and demand compensation then too, but I doubt that would happen.
You can infiltrate a league and try collect the IP address of its members, then wait until some big player does a strike or send their army some place then start hammer their Ip with a denial of service. Render them not able to use their internet, and catch their units in the open. Also outside Plariums reach to do anything with. Someone with not much knowledge about computers and such might not even know they been "attacked", and think its some random internet issue. Having a good security system and a firewall up is like a must today. Going through my firewall logs I see a lot of questionable stuff that been bounced off. You want a good lock on your house, same should apply with your computer.
I get Plariums stance, because they would get swamped in reinbursement requests if they start reinburse players for things that happened outside Plariums zone of influence.
What happened here feels awfull for the involved people that got affected, but if you look at the whole mmo scene as total. Its nothing new ,or even grand, or unique. Its quite common, and nothing more than a drop in the ocean. Does it make it okay? No, it doesn't but its the world we live in.
My VIP rep tells me that every time Master and Helper are reported, they are banned. They keep popping up again, probably because they have tons of bots, just change the name on one and they're back in business. Plarium is taking action against these people. I do not know if they would take action against someone paying for their services. Plarium didn't specify other than to warn that doing business with them would be a bad idea.
I play 2 MMOs. Both MMOs have had incidents that make me decide to stop spending. I can honestly see their side in the issue, but having been wronged, I also feel a strong desire for justice. I still play and don't let such incidents drive me from games I enjoy. I just vote with my wallet instead.



