Nearly unplayable, again

Bill Almorra said:

Archons,

This weekend, the problems would have been caused by the increased server load. Everything is normally in order.
The devs will do everything possible so that this situation doesn't happen next weekend.

what about some compesation to guys for the inconveniences ??

Unfortunately, there is no compensation. She is given only if all players on the servers were affected by the lags.

And as I told you on another topic, playing since the plarium app I didn't find any problems personally. I will not be able to confirm that it's thanks to her, but I suspect it.

Deleted

Feb 19, 2018, 11:1002/19/18

Feb 19, 2018, 11:14(edited)

231543

i didn't say good bye .. but

Thanks ..have an great Day

and formula to close my post ...it's nice to say thank you when you close an message ...

why i should say good bye ... when i had asked different things on that post ??

and even it's was saying good bye why after you read my post ..youre guy didn't investigate if it's an lag problem or not..in youre servers

Deleted

Feb 19, 2018, 11:0502/19/18

231543

Skulder said:

where was the support response in regards lag problems there ??? from what you saw i asked if the problem of lag it's from me or from you guys ..and didn't get any response you guys just close the ticket

This is why I asked for the ticket ID, if I have it I can check myself. I can also see that the ticket has, in fact, been responded to. Your screenshot does not show a part of your own response that is basically saying goodbye. If you meant to continue speaking with Support, I suspect there may have been a miscommunication. Otherwise, I am not quite sure what you mean by claiming the ticket is closed without an answer.

Deleted

Feb 19, 2018, 11:0102/19/18

Feb 19, 2018, 11:03(edited)

231543

Bill Almorra said:

Archons,

This weekend, the problems would have been caused by the increased server load. Everything is normally in order.
The devs will do everything possible so that this situation doesn't happen next weekend.

the exact same thing you guys said two months ago also ...when was the same problem last time

what about some compesation to guys for the inconveniences ??

Deleted

Feb 19, 2018, 10:5502/19/18

Feb 19, 2018, 10:59(edited)

231543

Archons,

This weekend, the problems would have been caused by the increased server load. Everything is normally in order.

The devs will do everything possible so that this situation doesn't happen next weekend.

Deleted

Feb 19, 2018, 10:4702/19/18

Feb 19, 2018, 10:57(edited)

231543

Dimitri Molchanov said:

where was the support response in regards lag problems there ??? from what you saw i asked if the problem of lag it's from me or from you guys ..and didn't get any response you guys just close the ticket

Deleted

Feb 19, 2018, 09:3402/19/18

Feb 19, 2018, 09:37(edited)

231543

Dimitri Molchanov said:

I get the frustration, everyone, but ignoring Support is not the right solution. In fact in this situation it is actually detrimental, and here is why:

As you know, Community team is not around on the weekend. However, we do have a system to receive reports about significant issues. When it comes to lag and latency problems, Support plays an important part in determining the scale of the issue and initiating action from the devs. If you ignore Support and do not report your problem, we are not made aware of it in time. Right now we'll be looking into the situation and seeing what might be causing the issue with lag on our Portal servers.

why to contact support if the tickets are closed without response like was my case and in general you guys tell us the problem it's from us ??? i wrote you guys 5 days ago that it's an problem with the lag on servers ...and nobody investigate it proper

Deleted

Feb 19, 2018, 08:4902/19/18

231543

I get the frustration, everyone, but ignoring Support is not the right solution. In fact in this situation it is actually detrimental, and here is why:

As you know, Community team is not around on the weekend. However, we do have a system to receive reports about significant issues. When it comes to lag and latency problems, Support plays an important part in determining the scale of the issue and initiating action from the devs. If you ignore Support and do not report your problem, we are not made aware of it in time. Right now we'll be looking into the situation and seeing what might be causing the issue with lag on our Portal servers.

Deleted

Feb 18, 2018, 13:3602/18/18

231543

https://plarium.com/forum/en/sparta-war-of-empires/game-discussion/98010_current-lag-issues-/

please post the requested info here everyone so its all in one place

Deleted

Feb 19, 2018, 22:0102/19/18

Feb 19, 2018, 22:11(edited)

231543

Dimitri Molchanov said:

You have been a direct response to the issue you reported and your message that was sent in response is not at all clear. If I were reading it, I would have assumed that you are potentially not convinced of the answer but are not going to be pressing it further. Moreover, the matter was investigated at the time - that is why you were given a response to your ticket. Support did not have numerous complaints at the time and launching full-scale investigation over one or two players claiming lag issues is not something that can happen.

you are serios ?? it's not the first time i had resolved in the same ticket ..more problems then one ... and youre guys also wrote

If you have additional questions, I will answer them with pleasure!

where did he answer my questions ?? ... it's so hard to say that you are wrong ??

p.s. because of youre lags used 2 or 3 instant recall boosts ..it's any chance to get them ..or i have to make another ticket..because i will not ? ..Also i'm not talking about the raids also lost because of lags and posibilitty to finish from three on the weekly rankings on two ..because you gave me the same thing ..it' s was an posibility to finish in the second place

p.p.s May i ask you why you guys are being paid if not to make investigations even if one member claim a thing .. ??( for this i know i will not get an answer just an bann but not intrested of repercursions .... )

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I have logged onto the game for 1228 consecutive days, so I have experienced most all of the changes that have occurred during that time, and this lag is not limited to fighting. Things like divine quests, selecting troops to build, and really anything that requires a cursor being placed on a button and a mouse click is simply not functioning with any accuracy with regard to a response.\u003C/p\u003E\u003Cp\u003E\u003Cp\u003E\u003Cp\u003EFrom past posts in the Forum, I expect the standard party line response from Plarium, and that is that somehow, I and all the others in my coalition are to blame somehow, when in fact, it is the game itself that is responsible. Too many players from all over the world are experiencing this lag for it to be blamed on any individual player and the usual deflections made by Plarium that always imply that it must be our fault somehow. No, I will be very careful in my gameplay and only participate in a bare minimum fashion until this is fixed. While it would be a great change to remark on something positive happening in the game, unfortunately until you fix the lag, and the many other problems with the game interface, I sincerely doubt you will see many positive posts. For the most part, playing the game is becoming more like work than recreation, and most people are not playing the game for extra work.\u003C/p\u003E\u003C/p\u003E\u003Cbr\u003E\u003C/p\u003E\u003Cp\u003E\u003Cp\u003E\u003Cp\u003E\u003Cdiv\u003E\u003Cbr\u003E\u003C/div\u003E\u003C/p\u003E\u003C/p\u003E\u003C/p\u003E\u003Cp\u003E\u003Cp\u003E\u003Cp\u003E\u003Cdiv\u003E\u003Cbr\u003E\u003C/div\u003E\u003C/p\u003E\u003C/p\u003E\u003C/p\u003E","createdDate":"1518726360000","folderId":"128","id":"97633","authorId":"1","authorRegistered":"","authorName":"Deleted","authorBanId":"1"},"images":{"authorAvatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"4822","commentsCount":"30","likesCount":"3","authorCommentsCount":"231543","isHidden":"false","isClosed":"true","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/sparta-war-of-empires/128_game-discussion/97633_nearly-unplayable--again/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","compositeVersion":"8","compositeTitle":"Default","currentPage":"2","lastPage":"2"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_457550/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003ESkulder said:\u003C/p\u003E\u003Cbr\u003E\u003Cblockquote\u003E\u003Cp\u003EBill Almorra said:\u003C/p\u003E\u003Cbr\u003E\u003Cblockquote\u003E\u003Cp\u003EArchons,\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EThis weekend, the problems would have been caused by the increased server load. Everything is normally in order.\u003C/p\u003E\u003Cp\u003EThe devs will do everything possible so that this situation doesn\u0027t happen next weekend.\u003C/p\u003E\u003C/blockquote\u003E\u003Cimg class=\u0022smiles postImage\u0022 src=\u0022https://cdn-gpd.x-plarium.com/browser/content/forum/sparta/smiles/face.png\u0022\u003E\u003Cbr\u003E\u003Cp\u003Ewhat about some compesation to guys \u00A0for the inconveniences \u00A0??\u00A0\u003C/p\u003E\u003C/blockquote\u003E\u003Cp\u003EUnfortunately, there is no compensation. She is given only if all players on the servers were affected by the lags. \u003C/p\u003E\u003Cp\u003EAnd as I told you on another topic, playing since the \u003Ca href=\u0022//plarium.com/en/plarium-games/\u0022 target=\u0022_blank\u0022\u003Eplarium app\u003C/a\u003E I didn\u0027t find any problems personally. I will not be able to confirm that it\u0027s thanks to her, but I suspect it.\u003C/p\u003E","userRegistered":"","userCommentsCount":"231543","userName":"Deleted","createdDate":"1519038743737","editedDate":"1519038905123","id":"457550","entityId":"97633","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"457550","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_457547/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003Ei didn\u0027t say \u00A0good \u00A0bye .. but\u00A0\u003C/p\u003E\u003Cp\u003E\u003Cspan style=\u0022font-style: italic;\u0022\u003EThanks \u00A0..have an great \u00A0Day\u00A0\u003C/span\u003E\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003Eand formula to close \u00A0 my post ...it\u0027s nice to say thank you when you close an message ...\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003Ewhy i should say good bye ... when i had asked \u00A0 different things on that \u00A0 post ??\u00A0\u003C/p\u003E\u003Cbr\u003E\u003Cbr\u003E\u003Cp\u003Eand \u00A0even it\u0027s was \u00A0saying good bye why after you read my \u00A0 post ..youre guy didn\u0027t investigate if it\u0027s an lag problem or not..\u003Cspan\u003Ein youre servers\u00A0\u003C/span\u003E\u003C/p\u003E","userRegistered":"","userCommentsCount":"231543","userName":"Deleted","createdDate":"1519038625257","editedDate":"1519038856463","id":"457547","entityId":"97633","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"457547","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_457546/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cdiv class=\u0022user-name\u0022\u003ESkulder said:\u003C/div\u003E\u003Cbr\u003E\u003Cblockquote\u003E\u003Cblockquote\u003E\u003Cp\u003E\u003Cbr\u003Ewhere was the support response in regards lag\u00A0 problems there ??? \u00A0 \u00A0from what you saw i asked if the problem of lag it\u0027s from me or from you guys ..and didn\u0027t get any response you guys just close the ticket\u00A0\u003C/p\u003E\u003C/blockquote\u003E\u003Cp\u003E\u003C/blockquote\u003EThis is why I asked for the ticket ID, if I have it I can check myself. I can also see that the ticket has, in fact, been responded to. Your screenshot does not show a part of your own response that is basically saying goodbye. If you meant to continue speaking with Support, I suspect there may have been a miscommunication. Otherwise, I am not quite sure what you mean by claiming the ticket is closed without an answer.","userRegistered":"","userCommentsCount":"231543","userName":"Deleted","createdDate":"1519038322280","editedDate":"0","id":"457546","entityId":"97633","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"457546","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_457545/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003EBill Almorra said:\u003C/p\u003E\u003Cbr\u003E\u003Cblockquote\u003E\u003Cp\u003EArchons,\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EThis weekend, the problems would have been caused by the increased server load. Everything is normally in order.\u003C/p\u003E\u003Cp\u003EThe devs will do everything possible so that this situation doesn\u0027t happen next weekend.\u003C/p\u003E\u003C/blockquote\u003E\u003Cp\u003Ethe exact same thing you guys said two months ago also ...when was the same problem last time\u00A0\u003C/p\u003E\u003Cimg src=\u0022https://cdn-gpd.x-plarium.com/browser/content/forum/sparta/smiles/face.png\u0022 class=\u0022smiles postImage\u0022\u003E\u003Cbr\u003E\u003Cp\u003Ewhat about some compesation to guys \u00A0for the inconveniences \u00A0??\u00A0\u003C/p\u003E","userRegistered":"","userCommentsCount":"231543","userName":"Deleted","createdDate":"1519038113687","editedDate":"1519038197427","id":"457545","entityId":"97633","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"457545","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_457542/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003EArchons,\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EThis weekend, the problems would have been caused by the increased server load. Everything is normally in order.\u003C/p\u003E\u003Cp\u003EThe devs will do everything possible so that this situation doesn\u0027t happen next weekend.\u003C/p\u003E","userRegistered":"","userCommentsCount":"231543","userName":"Deleted","createdDate":"1519037758767","editedDate":"1519037956300","id":"457542","entityId":"97633","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"457542","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_457538/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003E\u003Cimg src=\u0022//cnt-forum.plarium.com/file.bmp?g=c5bc8a2a-9c64-4189-a8d5-971ca993e679\u0022\u003EDimitri Molchanov said:\u003C/p\u003E\u003Cbr\u003E\u003Cblockquote\u003E\u003Cp\u003Ewhere was the support response in regards lag\u00A0 problems there ??? \u00A0 \u00A0from what you saw i asked if the problem of lag it\u0027s from me or from you guys ..and didn\u0027t get any response you guys just close the ticket\u00A0\u003C/p\u003E\u003C/blockquote\u003E\u003Cp\u003E","userRegistered":"","userCommentsCount":"231543","userName":"Deleted","createdDate":"1519037261370","editedDate":"1519037876090","id":"457538","entityId":"97633","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"457538","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_457502/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cdiv class=\u0022user-name\u0022\u003EDimitri Molchanov said:\u003C/div\u003E\u003Cbr\u003E\u003Cblockquote\u003E\u003Cp\u003EI get the frustration, everyone, but ignoring Support is not the right solution. In fact in this situation it is actually detrimental, and here is why:\u003C/p\u003E\u003Cbr\u003EAs you know, Community team is not around on the weekend. However, we do have a system to receive reports about significant issues. When it comes to lag and latency problems, Support plays an important part in determining the scale of the issue and initiating action from the devs. If you ignore Support and do not report your problem, we are not made aware of it in time. Right now we\u0027ll be looking into the situation and seeing what might be causing the issue with lag on our Portal servers.\u003C/blockquote\u003Ewhy\u00A0 to contact\u00A0 support if the\u00A0 tickets are closed\u00A0 without response like was my case and in general you guys tell us the problem it\u0027s from us ???\u00A0 \u00A0 i\u00A0 wrote you guys\u00A0 5 days ago that it\u0027s an problem with the lag on servers ...and nobody investigate it proper\u00A0\u00A0","userRegistered":"","userCommentsCount":"231543","userName":"Deleted","createdDate":"1519032878290","editedDate":"1519033037757","id":"457502","entityId":"97633","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"457502","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_457476/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003EI get the frustration, everyone, but ignoring Support is not the right solution. In fact in this situation it is actually detrimental, and here is why:\u003C/p\u003E\u003Cbr\u003EAs you know, Community team is not around on the weekend. However, we do have a system to receive reports about significant issues. When it comes to lag and latency problems, Support plays an important part in determining the scale of the issue and initiating action from the devs. If you ignore Support and do not report your problem, we are not made aware of it in time. Right now we\u0027ll be looking into the situation and seeing what might be causing the issue with lag on our Portal servers.","userRegistered":"","userCommentsCount":"231543","userName":"Deleted","createdDate":"1519030168327","editedDate":"0","id":"457476","entityId":"97633","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"457476","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_457175/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003E\u003Ca href=\u0022//plarium.com/forum/en/sparta-war-of-empires/game-discussion/98010_current-lag-issues-/\u0022 target=\u0022_blank\u0022\u003Ehttps://plarium.com/forum/en/sparta-war-of-empires/game-discussion/98010_current-lag-issues-/\u003C/a\u003E\u003C/p\u003E\u003Cbr\u003E\u003Cbr\u003E\u003Cp\u003Eplease post the requested info here everyone so its all in one place\u00A0\u003C/p\u003E","userRegistered":"","userCommentsCount":"231543","userName":"Deleted","createdDate":"1518960975867","editedDate":"0","id":"457175","entityId":"97633","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"457175","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_457759/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cbr\u003E\u003Cp\u003EDimitri Molchanov said:\u003C/p\u003E\u003Cbr\u003E\u003Cblockquote\u003EYou have been a direct response to the issue you reported and your message that was sent in response is not at all clear. If I were reading it, I would have assumed that you are potentially not convinced of the answer but are not going to be pressing it further. Moreover, the matter was investigated at the time - that is why you were given a response to your ticket. Support did not have numerous complaints at the time and launching full-scale investigation over one or two players claiming lag issues is not something that can happen.\u003C/blockquote\u003E\u003Cimg src=\u0022https://cdn-gpd.x-plarium.com/browser/content/forum/sparta/smiles/face.png\u0022 class=\u0022smiles postImage\u0022\u003E\u003Cp\u003E\u00A0you are serios ?? \u00A0 it\u0027s not the first time \u00A0i \u00A0had resolved in the same ticket \u00A0..more problems then one ... and youre guys also wrote\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003E\u003Cspan style=\u0022font-style: italic;\u0022\u003EIf you have additional questions, I will answer them with pleasure!\u003C/span\u003E\u003C/p\u003E\u003Cp\u003E\u003Cspan style=\u0022font-style: italic;\u0022\u003E\u003Cbr\u003E\u003C/span\u003Ewhere did he \u00A0 answer my questions ?? ... it\u0027s so \u00A0hard to \u00A0say \u00A0that you are wrong ?? \u00A0\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003Ep.s. \u00A0because of youre lags used \u00A02 or 3 \u00A0instant recall \u00A0boosts ..it\u0027s any chance to \u00A0get them ..or i have to make another ticket..because i will not \u00A0? ..Also \u00A0i\u0027m not talking about the \u00A0raids also lost because \u00A0of lags and posibilitty to finish from \u00A0 three on the weekly rankings on two \u00A0..because \u00A0you gave me the same thing \u00A0 ..it\u0027 s was an posibility to finish in \u00A0the second place\u00A0\u003C/p\u003E\u003Cp\u003Ep.p.s May i ask you  why you guys are being paid if not to make investigations even if one member claim a thing .. ??( for this i know i will \u00A0not get an answer just an bann but not intrested of repercursions .... )\u00A0\u003C/p\u003E","userRegistered":"","userCommentsCount":"231543","userName":"Deleted","createdDate":"1519077668940","editedDate":"1519078309753","id":"457759","entityId":"97633","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"457759","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [\u002B0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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You cannot post comments.","title":"Nearly unplayable, again","authorRole":"","contentDraftJs":"","contentHtml":"\u003Cp\u003ESince the last time the lag in the game was ameliorated, it is now getting to the point the game is nearly unplayable. For example, one can expect a lag time of five to ten seconds or more until the game responds to the command given. Most of my coalition has simply stopped being active as a result. No one wants to lose troops by sending raids and sieges that are not rapidly executed or responds to their commands. Please, do tell me that I have to do this thing or that thing and the lag will disappear. It will not. This lag is throughout the game, not just an isolated player here or there, so to blame ones operating system, internet connection, or other mysterious happenstances, is not an answer. I have logged onto the game for 1228 consecutive days, so I have experienced most all of the changes that have occurred during that time, and this lag is not limited to fighting. Things like divine quests, selecting troops to build, and really anything that requires a cursor being placed on a button and a mouse click is simply not functioning with any accuracy with regard to a response.\u003C/p\u003E\u003Cp\u003E\u003Cp\u003E\u003Cp\u003EFrom past posts in the Forum, I expect the standard party line response from Plarium, and that is that somehow, I and all the others in my coalition are to blame somehow, when in fact, it is the game itself that is responsible. Too many players from all over the world are experiencing this lag for it to be blamed on any individual player and the usual deflections made by Plarium that always imply that it must be our fault somehow. No, I will be very careful in my gameplay and only participate in a bare minimum fashion until this is fixed. While it would be a great change to remark on something positive happening in the game, unfortunately until you fix the lag, and the many other problems with the game interface, I sincerely doubt you will see many positive posts. For the most part, playing the game is becoming more like work than recreation, and most people are not playing the game for extra work.\u003C/p\u003E\u003C/p\u003E\u003Cbr\u003E\u003C/p\u003E\u003Cp\u003E\u003Cp\u003E\u003Cp\u003E\u003Cdiv\u003E\u003Cbr\u003E\u003C/div\u003E\u003C/p\u003E\u003C/p\u003E\u003C/p\u003E\u003Cp\u003E\u003Cp\u003E\u003Cp\u003E\u003Cdiv\u003E\u003Cbr\u003E\u003C/div\u003E\u003C/p\u003E\u003C/p\u003E\u003C/p\u003E","createdDate":"1518726360000","folderId":"128","id":"97633","authorId":"1","authorRegistered":"","authorName":"Deleted","authorBanId":"1"},"images":{"authorAvatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"4822","commentsCount":"30","likesCount":"3","authorCommentsCount":"231543","isHidden":"false","isClosed":"true","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/sparta-war-of-empires/128_game-discussion/97633_nearly-unplayable--again/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","compositeVersion":"8","compositeTitle":"Default","currentPage":"2","lastPage":"2"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_457547/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003Ei didn\u0027t say \u00A0good \u00A0bye .. but\u00A0\u003C/p\u003E\u003Cp\u003E\u003Cspan style=\u0022font-style: italic;\u0022\u003EThanks \u00A0..have an great \u00A0Day\u00A0\u003C/span\u003E\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003Eand formula to close \u00A0 my post ...it\u0027s nice to say thank you when you close an message ...\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003Ewhy i should say good bye ... when i had asked \u00A0 different things on that \u00A0 post ??\u00A0\u003C/p\u003E\u003Cbr\u003E\u003Cbr\u003E\u003Cp\u003Eand \u00A0even it\u0027s was \u00A0saying good bye why after you read my \u00A0 post ..youre guy didn\u0027t investigate if it\u0027s an lag problem or not..\u003Cspan\u003Ein youre servers\u00A0\u003C/span\u003E\u003C/p\u003E","userRegistered":"","userCommentsCount":"231543","userName":"Deleted","createdDate":"1519038625257","editedDate":"1519038856463","id":"457547","entityId":"97633","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"457547","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_457550/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003ESkulder said:\u003C/p\u003E\u003Cbr\u003E\u003Cblockquote\u003E\u003Cp\u003EBill Almorra said:\u003C/p\u003E\u003Cbr\u003E\u003Cblockquote\u003E\u003Cp\u003EArchons,\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EThis weekend, the problems would have been caused by the increased server load. Everything is normally in order.\u003C/p\u003E\u003Cp\u003EThe devs will do everything possible so that this situation doesn\u0027t happen next weekend.\u003C/p\u003E\u003C/blockquote\u003E\u003Cimg class=\u0022smiles postImage\u0022 src=\u0022https://cdn-gpd.x-plarium.com/browser/content/forum/sparta/smiles/face.png\u0022\u003E\u003Cbr\u003E\u003Cp\u003Ewhat about some compesation to guys \u00A0for the inconveniences \u00A0??\u00A0\u003C/p\u003E\u003C/blockquote\u003E\u003Cp\u003EUnfortunately, there is no compensation. She is given only if all players on the servers were affected by the lags. \u003C/p\u003E\u003Cp\u003EAnd as I told you on another topic, playing since the \u003Ca href=\u0022//plarium.com/en/plarium-games/\u0022 target=\u0022_blank\u0022\u003Eplarium app\u003C/a\u003E I didn\u0027t find any problems personally. I will not be able to confirm that it\u0027s thanks to her, but I suspect it.\u003C/p\u003E","userRegistered":"","userCommentsCount":"231543","userName":"Deleted","createdDate":"1519038743737","editedDate":"1519038905123","id":"457550","entityId":"97633","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"457550","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_457554/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cdiv class=\u0022user-name\u0022\u003ESkulder said:\u003C/div\u003E\u003Cbr\u003E\u003Cblockquote\u003E\u003Cp\u003Ei didn\u0027t say \u00A0good \u00A0bye .. but\u00A0\u003C/p\u003E\u003Cp\u003E\u003Cspan style=\u0022font-style: italic;\u0022\u003EThanks \u00A0..have an great \u00A0Day\u00A0\u003C/span\u003E\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003Eand formula to close \u00A0 my post ...it\u0027s nice to say thank you when you close an message ...\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003Ewhy i should say good bye ... when i had asked \u00A0 different things on that \u00A0 post ??\u00A0\u003C/p\u003E\u003Cbr\u003E\u003Cbr\u003E\u003Cp\u003Eand \u00A0even it\u0027s was \u00A0saying good bye why after you read my \u00A0 post ..youre guy didn\u0027t investigate if it\u0027s an lag problem or not..\u003Cspan\u003Ein youre servers\u00A0\u003C/span\u003E\u003C/p\u003E\u003C/blockquote\u003EHave a great day can be interpreted as a goodbye, that is the way people often use the phrase. You should also keep in mind that on Thursday the issue was not reported by that many players and it can even be unrelated to the weekend situation. Regardless, devs are looking into it at the moment.","userRegistered":"","userCommentsCount":"231543","userName":"Deleted","createdDate":"1519039304500","editedDate":"0","id":"457554","entityId":"97633","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"457554","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_457662/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003Ethat was the begining if u guys done something from then like investigate proper all this\u00A0 maybe didn\u0027t happened ...\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003ELike i said even if it\u0027s interpretate like an goodbye at the end of the message\u00A0 ..when somebody\u00A0 in the\u00A0\n\u003Cspan style=\u0022color: inherit;\u0022\u003Econtent message\u003C/span\u003E\u003C/p\u003E\u003Cp\u003E\u003Cspan style=\u0022color: inherit;\u0022\u003Eof the message describe an situation\u00A0 wich can\u00A0 do more incovennience to others\u00A0 ..you guys\u00A0 \u00A0didn\u0027t check ??\u00A0\u003C/span\u003E\u003C/p\u003E\u003Cp\u003E\u003Cspan style=\u0022color: inherit;\u0022\u003Eas a professionalist\u00A0 \u00A0 u should have ...\u003C/span\u003E\u003Cspan style=\u0022color: inherit;\u0022\u003Eanyhow\u00A0 like usual\u00A0 u guys are right ... and us not\u00A0\u003C/span\u003E\u003C/p\u003E\u003Cp\u003E\u003Cspan style=\u0022color: inherit;\u0022\u003E\u00A0Like i told\u00A0 \u00A0first time ..this it\u0027s my opinion ..we contact you for nothing ..only to lose more times ..and make\u00A0 nerves ..\u003C/span\u003E\u003C/p\u003E\u003Cp\u003E\u003Cspan style=\u0022color: inherit;\u0022\u003Ei think i prove my point\u00A0\u003C/span\u003E\u003C/p\u003E\u003Cspan style=\u0022color: inherit;\u0022\u003E\u003Cbr\u003E\u003C/span\u003E\u003Cspan style=\u0022color: inherit;\u0022\u003EBest regards\u003C/span\u003E","userRegistered":"","userCommentsCount":"231543","userName":"Deleted","createdDate":"1519054396553","editedDate":"1519054588603","id":"457662","entityId":"97633","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"457662","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_457663/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"You have been a direct response to the issue you reported and your message that was sent in response is not at all clear. If I were reading it, I would have assumed that you are potentially not convinced of the answer but are not going to be pressing it further. Moreover, the matter was investigated at the time - that is why you were given a response to your ticket. Support did not have numerous complaints at the time and launching full-scale investigation over one or two players claiming lag issues is not something that can happen.","userRegistered":"","userCommentsCount":"231543","userName":"Deleted","createdDate":"1519055539510","editedDate":"0","id":"457663","entityId":"97633","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"457663","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_457759/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cbr\u003E\u003Cp\u003EDimitri Molchanov said:\u003C/p\u003E\u003Cbr\u003E\u003Cblockquote\u003EYou have been a direct response to the issue you reported and your message that was sent in response is not at all clear. If I were reading it, I would have assumed that you are potentially not convinced of the answer but are not going to be pressing it further. Moreover, the matter was investigated at the time - that is why you were given a response to your ticket. Support did not have numerous complaints at the time and launching full-scale investigation over one or two players claiming lag issues is not something that can happen.\u003C/blockquote\u003E\u003Cimg src=\u0022https://cdn-gpd.x-plarium.com/browser/content/forum/sparta/smiles/face.png\u0022 class=\u0022smiles postImage\u0022\u003E\u003Cp\u003E\u00A0you are serios ?? \u00A0 it\u0027s not the first time \u00A0i \u00A0had resolved in the same ticket \u00A0..more problems then one ... and youre guys also wrote\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003E\u003Cspan style=\u0022font-style: italic;\u0022\u003EIf you have additional questions, I will answer them with pleasure!\u003C/span\u003E\u003C/p\u003E\u003Cp\u003E\u003Cspan style=\u0022font-style: italic;\u0022\u003E\u003Cbr\u003E\u003C/span\u003Ewhere did he \u00A0 answer my questions ?? ... it\u0027s so \u00A0hard to \u00A0say \u00A0that you are wrong ?? \u00A0\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003Ep.s. \u00A0because of youre lags used \u00A02 or 3 \u00A0instant recall \u00A0boosts ..it\u0027s any chance to \u00A0get them ..or i have to make another ticket..because i will not \u00A0? ..Also \u00A0i\u0027m not talking about the \u00A0raids also lost because \u00A0of lags and posibilitty to finish from \u00A0 three on the weekly rankings on two \u00A0..because \u00A0you gave me the same thing \u00A0 ..it\u0027 s was an posibility to finish in \u00A0the second place\u00A0\u003C/p\u003E\u003Cp\u003Ep.p.s May i ask you  why you guys are being paid if not to make investigations even if one member claim a thing .. ??( for this i know i will \u00A0not get an answer just an bann but not intrested of repercursions .... )\u00A0\u003C/p\u003E","userRegistered":"","userCommentsCount":"231543","userName":"Deleted","createdDate":"1519077668940","editedDate":"1519078309753","id":"457759","entityId":"97633","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"457759","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_457914/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"If one player makes a claim of latency issues, spending resources on going through the servers is not viable. The player\u0027s logs/.har file (if available) are checked. In your case there was an investigation and Support found an issue with your report completely unrelated to lag.","userRegistered":"","userCommentsCount":"231543","userName":"Deleted","createdDate":"1519115054613","editedDate":"0","id":"457914","entityId":"97633","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"457914","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_459163/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"it is all obfuscation.\u00A0 Plarium is showing no interest in fixing anything.\u00A0 Ignoring support is not a good idea, but when support ignores the problem or tries to blame things other than Plarium for the Plarium problems, what other choice is given to the customer, since it is plain that going to support accomplishes nothing?\u00A0 The name of the game here is \u0022do as little as possible to get the most money from the players\u0022, when the more profitable approach would actually be \u0022put out a quality product that players will enjoy, and they will spend money playing it.\u0022","userRegistered":"","userCommentsCount":"231543","userName":"Deleted","createdDate":"1519337447360","editedDate":"0","id":"459163","entityId":"97633","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"459163","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_459301/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"Our Support agents do their best to resolve all issues that come their way, though the sheer volume of those issues and the nature of them do not always make it possible. If you look at our Bug Reports forum you can see that Support works tirelessly to help the players to the best of their ability. Sometimes certain bugs cannot be fixed immediately, sometimes certain situations are mistaken for bugs and players are not satisfied with it regardless. It is not something new when it comes to games, but I can assure you that everyone in the company cares about player experiences and does everything in their power to improve that.","userRegistered":"","userCommentsCount":"231543","userName":"Deleted","createdDate":"1519376776647","editedDate":"0","id":"459301","entityId":"97633","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"459301","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_460033/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"as the issues, in the main, appear to have been resolved and there is a thread you can contribute lag issues to on the bug reports forum I am locking this thread, thanks for all your input on this everyone\u00A0","userRegistered":"","userCommentsCount":"231543","userName":"Deleted","createdDate":"1519575944600","editedDate":"0","id":"460033","entityId":"97633","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"460033","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [\u002B0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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