Hi! 

The reported case cannot be classified as a bug. Please refer to this article, it can help you to solve the issue. Meanwhile, I have moved your topic to the Game Discussion thread.

plarium,please remove "NO PAYOUT FOR TONAYA"

https://gyazo.com/4cd2c90d6ad566d297f08b68fe5a8dea

i have 1 Billion in bank,it doesnt make any sense,this is getting really personal,will you dedicate 5 minutes of your precious time and check and tell me what is wrong with my bank?or i need to came in ukraine to ask you personal?

Tonaya

Tonaya said:

plarium,please remove "NO PAYOUT FOR TONAYA"

https://gyazo.com/4cd2c90d6ad566d297f08b68fe5a8dea

i have 1 Billion in bank,it doesnt make any sense,this is getting really personal,will you dedicate 5 minutes of your precious time and check and tell me what is wrong with my bank?or i need to came in ukraine to ask you personal?

Tonaya

Hi Tonaya, It happens this to me and other players also reported this in the past. My advice is not hit top Level for Payout, hit Lower.

is anyone from plarium willing to answer? what for you getting paychecks if you dont do your work?

plarium support=worst service ever

Tonaya said:

plarium,please remove "NO PAYOUT FOR TONAYA"

https://gyazo.com/4cd2c90d6ad566d297f08b68fe5a8dea

i have 1 Billion in bank,it doesnt make any sense,this is getting really personal,will you dedicate 5 minutes of your precious time and check and tell me what is wrong with my bank?or i need to came in ukraine to ask you personal?

Hello, Tonaya! Please don't think that it's something personal! 

I understand that Persian Positions may be challenging and sometimes rewards could be disappointing. But please note that calculation of the reward is performed according to the special algorithm. In particular, the reward calculations are based on losses of your troops. 

You can read more about it here: https://plariumsupport.zendesk.com/hc/en-us/articles/115000759945-Mechanics-of-the-Persian-Positions

And I wish you good luck on Persian Positions in future! 

Alina said:

Tonaya said:

plarium,please remove "NO PAYOUT FOR TONAYA"

https://gyazo.com/4cd2c90d6ad566d297f08b68fe5a8dea

i have 1 Billion in bank,it doesnt make any sense,this is getting really personal,will you dedicate 5 minutes of your precious time and check and tell me what is wrong with my bank?or i need to came in ukraine to ask you personal?

Hello, Tonaya! Please don't think that it's something personal! 

I understand that Persian Positions may be challenging and sometimes rewards could be disappointing. But please note that calculation of the reward is performed according to the special algorithm. In particular, the reward calculations are based on losses of your troops. 

You can read more about it here: https://plariumsupport.zendesk.com/hc/en-us/articles/115000759945-Mechanics-of-the-Persian-Positions

And I wish you good luck on Persian Positions in future! 

dont you think i didnt read that or any other text about persians for 1777 days that i play this game? you think you did help me? did you read good or not,i said i am 1 Billion in bank and i cant get nothing back,so its not normal !!!!! and it is personal.

https://gyazo.com/d63642b61d15c711e484121289f4206f

Tonaya

Boris Shevchenko said:

Tonaya said:

Alina said:

Tonaya said:

plarium,please remove "NO PAYOUT FOR TONAYA"

https://gyazo.com/4cd2c90d6ad566d297f08b68fe5a8dea

i have 1 Billion in bank,it doesnt make any sense,this is getting really personal,will you dedicate 5 minutes of your precious time and check and tell me what is wrong with my bank?or i need to came in ukraine to ask you personal?

Hello, Tonaya! Please don't think that it's something personal! 

I understand that Persian Positions may be challenging and sometimes rewards could be disappointing. But please note that calculation of the reward is performed according to the special algorithm. In particular, the reward calculations are based on losses of your troops. 

You can read more about it here: https://plariumsupport.zendesk.com/hc/en-us/articles/115000759945-Mechanics-of-the-Persian-Positions

And I wish you good luck on Persian Positions in future! 

dont you think i didnt read that or any other text about persians for 1777 days that i play this game? you think you did help me? did you read good or not,i said i am 1 Billion in bank and i cant get nothing back,so its not normal !!!!! and it is personal.

https://gyazo.com/d63642b61d15c711e484121289f4206f

Tonaya

Good day! As I can see, Alina has already replied to your question. Unfortunately, I don't have more information regarding this matter. 

is this Twilight Zone,deja vu,or broken record?

Alina,answered like i just start to play game...you can read manual here,hope it'll help you...bla..bla....bla

its not help

you dont understand nothing,so i'll tell one more time:

i have almost 1 billion in persian bank,and i dont get any payout,loooong time,and you still think its all good and its not personal?

tonaya 

Tonaya said:

Boris Shevchenko said:

Tonaya said:

Alina said:

Tonaya said:

plarium,please remove "NO PAYOUT FOR TONAYA"

https://gyazo.com/4cd2c90d6ad566d297f08b68fe5a8dea

i have 1 Billion in bank,it doesnt make any sense,this is getting really personal,will you dedicate 5 minutes of your precious time and check and tell me what is wrong with my bank?or i need to came in ukraine to ask you personal?

Hello, Tonaya! Please don't think that it's something personal! 

I understand that Persian Positions may be challenging and sometimes rewards could be disappointing. But please note that calculation of the reward is performed according to the special algorithm. In particular, the reward calculations are based on losses of your troops. 

You can read more about it here: https://plariumsupport.zendesk.com/hc/en-us/articles/115000759945-Mechanics-of-the-Persian-Positions

And I wish you good luck on Persian Positions in future! 

dont you think i didnt read that or any other text about persians for 1777 days that i play this game? you think you did help me? did you read good or not,i said i am 1 Billion in bank and i cant get nothing back,so its not normal !!!!! and it is personal.

https://gyazo.com/d63642b61d15c711e484121289f4206f

Tonaya

Good day! As I can see, Alina has already replied to your question. Unfortunately, I don't have more information regarding this matter. 

is this Twilight Zone,deja vu,or broken record?

Alina,answered like i just start to play game...you can read manual here,hope it'll help you...bla..bla....bla

its not help

you dont understand nothing,so i'll tell one more time:

i have almost 1 billion in persian bank,and i dont get any payout,loooong time,and you still think its all good and its not personal?

tonaya 

Tonya, I have checked and see that, at this point, you still need to invest some more troops for receiving the next reward. As you know, there is kind of a gap that gets generated after every big victory on Positions. And then you need to gradually fill this gap with troops in order to receive the next reward. I feel that you will receive a huge reward very soon. Keep trying :)

Boris Shevchenko said:

Tonaya said:

Boris Shevchenko said:

Tonaya said:

Alina said:

Tonaya said:

plarium,please remove "NO PAYOUT FOR TONAYA"

https://gyazo.com/4cd2c90d6ad566d297f08b68fe5a8dea

i have 1 Billion in bank,it doesnt make any sense,this is getting really personal,will you dedicate 5 minutes of your precious time and check and tell me what is wrong with my bank?or i need to came in ukraine to ask you personal?

Hello, Tonaya! Please don't think that it's something personal! 

I understand that Persian Positions may be challenging and sometimes rewards could be disappointing. But please note that calculation of the reward is performed according to the special algorithm. In particular, the reward calculations are based on losses of your troops. 

You can read more about it here: https://plariumsupport.zendesk.com/hc/en-us/articles/115000759945-Mechanics-of-the-Persian-Positions

And I wish you good luck on Persian Positions in future! 

dont you think i didnt read that or any other text about persians for 1777 days that i play this game? you think you did help me? did you read good or not,i said i am 1 Billion in bank and i cant get nothing back,so its not normal !!!!! and it is personal.

https://gyazo.com/d63642b61d15c711e484121289f4206f

Tonaya

Good day! As I can see, Alina has already replied to your question. Unfortunately, I don't have more information regarding this matter. 

is this Twilight Zone,deja vu,or broken record?

Alina,answered like i just start to play game...you can read manual here,hope it'll help you...bla..bla....bla

its not help

you dont understand nothing,so i'll tell one more time:

i have almost 1 billion in persian bank,and i dont get any payout,loooong time,and you still think its all good and its not personal?

tonaya 

Tonya, I have checked and see that, at this point, you still need to invest some more troops for receiving the next reward. As you know, there is kind of a gap that gets generated after every big victory on Positions. And then you need to gradually fill this gap with troops in order to receive the next reward. I feel that you will receive a huge reward very soon. Keep trying :)

should i change name to Sísuphos? 1 bill is not enough and i need to invest more :(

thank for your answer,anyway.

and i am not Tonya,i am Tonaya.

i think i'll rather quite this game,then to keep trying next 1780 days

Tonaya

Boris Shevchenko said:

Tonaya said:

Boris Shevchenko said:

Tonaya said:

Alina said:

Tonaya said:

plarium,please remove "NO PAYOUT FOR TONAYA"

https://gyazo.com/4cd2c90d6ad566d297f08b68fe5a8dea

i have 1 Billion in bank,it doesnt make any sense,this is getting really personal,will you dedicate 5 minutes of your precious time and check and tell me what is wrong with my bank?or i need to came in ukraine to ask you personal?

Hello, Tonaya! Please don't think that it's something personal! 

I understand that Persian Positions may be challenging and sometimes rewards could be disappointing. But please note that calculation of the reward is performed according to the special algorithm. In particular, the reward calculations are based on losses of your troops. 

You can read more about it here: https://plariumsupport.zendesk.com/hc/en-us/articles/115000759945-Mechanics-of-the-Persian-Positions

And I wish you good luck on Persian Positions in future! 

dont you think i didnt read that or any other text about persians for 1777 days that i play this game? you think you did help me? did you read good or not,i said i am 1 Billion in bank and i cant get nothing back,so its not normal !!!!! and it is personal.

https://gyazo.com/d63642b61d15c711e484121289f4206f

Tonaya

Good day! As I can see, Alina has already replied to your question. Unfortunately, I don't have more information regarding this matter. 

is this Twilight Zone,deja vu,or broken record?

Alina,answered like i just start to play game...you can read manual here,hope it'll help you...bla..bla....bla

its not help

you dont understand nothing,so i'll tell one more time:

i have almost 1 billion in persian bank,and i dont get any payout,loooong time,and you still think its all good and its not personal?

tonaya 

Tonya, I have checked and see that, at this point, you still need to invest some more troops for receiving the next reward. As you know, there is kind of a gap that gets generated after every big victory on Positions. And then you need to gradually fill this gap with troops in order to receive the next reward. I feel that you will receive a huge reward very soon. Keep trying :)

you were right,Boris,you did check and i got great reward on 200lvl,look:

https://gyazo.com/1dea8b1b374e0861eb943481383c21b8

thank you very much

Tonaya

morteeee said:

just a heads up Tonaya your coords are visible on that screenshot, you might want to edit them out 

why Morteee,everyone on my server know my coords,when you gonna give me your coords,to show you my love?  :)

tonaya is not the only who is not receiving rewards, i lost more of 20 mill off and 20 mill def on the positions and look this reward

something is defintly wrong i have more of 3 week doing pp trying to get back my army and the most that i recive was 3k phalanx, no enough to recover my army back, i have more that 2 years playing this game and in the past this not happen, at least in 10 new positions xerxes gave you a good reward but now you must do 100 pp and with lucky you will recive 300 of cavalry

ivan89 said:

tonaya is not the only who is not receiving rewards, i lost more of 20 mill off and 20 mill def on the positions and look this reward

something is defintly wrong i have more of 3 week doing pp trying to get back my army and the most that i recive was 3k phalanx, no enough to recover my army back, i have more that 2 years playing this game and in the past this not happen, at least in 10 new positions xerxes gave you a good reward but now you must do 100 pp and with lucky you will recive 300 of cavalry

Hello Ivan, 

As far as I can see, you need to invest some more troops as well as Tonaya. 

Nancy said:

ivan89 said:

tonaya is not the only who is not receiving rewards, i lost more of 20 mill off and 20 mill def on the positions and look this reward

something is defintly wrong i have more of 3 week doing pp trying to get back my army and the most that i recive was 3k phalanx, no enough to recover my army back, i have more that 2 years playing this game and in the past this not happen, at least in 10 new positions xerxes gave you a good reward but now you must do 100 pp and with lucky you will recive 300 of cavalry

Hello Ivan, 

As far as I can see, you need to invest some more troops as well as Tonaya. 

Good luck in the game! 

https://prnt.sc/ovbyvi

376 times !!

Tonaya 

and tell me exactly how i supposed to do that? tell me how i can lost more troops when only remain less than 150 units of cavalry? and if you didn't read good i have now 1 month trying to get back my army i not only lost attack units i lost too def units, 

i think you must fix the pp before put more and more upgrades and stuff, i don't say that in every level we always win 10 millions on def or attack, no, but at least give us back the 50% that we lost, because if in a level 140 we lost 6 million at least pay us with the half of that amount, you say that are working good but tell me what you think that we think when we lose more of 20 millions and we only get 300 units of cavalry?

and too my pp are not refresh i have the same levels that 2 weeks ago

i just want back my army

ivan89 said:

and tell me exactly how i supposed to do that? tell me how i can lost more troops when only remain less than 150 units of cavalry? and if you didn't read good i have now 1 month trying to get back my army i not only lost attack units i lost too def units, 

i think you must fix the pp before put more and more upgrades and stuff, i don't say that in every level we always win 10 millions on def or attack, no, but at least give us back the 50% that we lost, because if in a level 140 we lost 6 million at least pay us with the half of that amount, you say that are working good but tell me what you think that we think when we lose more of 20 millions and we only get 300 units of cavalry?

and too my pp are not refresh i have the same levels that 2 weeks ago

i just want back my army

i'm trying more then 1 year :)