
Hi!
The reported case cannot be classified as a bug. Please refer to this article, it can help you to solve the issue. Meanwhile, I have moved your topic to the Game Discussion thread.
Alina said:
Tonaya said:
plarium,please remove "NO PAYOUT FOR TONAYA"
https://gyazo.com/4cd2c90d6ad566d297f08b68fe5a8dea
i have 1 Billion in bank,it doesnt make any sense,this is getting really personal,will you dedicate 5 minutes of your precious time and check and tell me what is wrong with my bank?or i need to came in ukraine to ask you personal?
Hello, Tonaya! Please don't think that it's something personal!
I understand that Persian Positions may be challenging and sometimes rewards could be disappointing. But please note that calculation of the reward is performed according to the special algorithm. In particular, the reward calculations are based on losses of your troops.
You can read more about it here: https://plariumsupport.zendesk.com/hc/en-us/articles/115000759945-Mechanics-of-the-Persian-Positions
And I wish you good luck on Persian Positions in future!
dont you think i didnt read that or any other text about persians for 1777 days that i play this game? you think you did help me? did you read good or not,i said i am 1 Billion in bank and i cant get nothing back,so its not normal !!!!! and it is personal.
https://gyazo.com/d63642b61d15c711e484121289f4206f
Tonaya
Boris Shevchenko said:
Tonaya said:
Good day! As I can see, Alina has already replied to your question. Unfortunately, I don't have more information regarding this matter.Alina said:
Tonaya said:
plarium,please remove "NO PAYOUT FOR TONAYA"
https://gyazo.com/4cd2c90d6ad566d297f08b68fe5a8dea
i have 1 Billion in bank,it doesnt make any sense,this is getting really personal,will you dedicate 5 minutes of your precious time and check and tell me what is wrong with my bank?or i need to came in ukraine to ask you personal?
Hello, Tonaya! Please don't think that it's something personal!
I understand that Persian Positions may be challenging and sometimes rewards could be disappointing. But please note that calculation of the reward is performed according to the special algorithm. In particular, the reward calculations are based on losses of your troops.
You can read more about it here: https://plariumsupport.zendesk.com/hc/en-us/articles/115000759945-Mechanics-of-the-Persian-Positions
And I wish you good luck on Persian Positions in future!
dont you think i didnt read that or any other text about persians for 1777 days that i play this game? you think you did help me? did you read good or not,i said i am 1 Billion in bank and i cant get nothing back,so its not normal !!!!! and it is personal.
https://gyazo.com/d63642b61d15c711e484121289f4206f
Tonaya
is this Twilight Zone,deja vu,or broken record?
Alina,answered like i just start to play game...you can read manual here,hope it'll help you...bla..bla....bla
its not help
you dont understand nothing,so i'll tell one more time:
i have almost 1 billion in persian bank,and i dont get any payout,loooong time,and you still think its all good and its not personal?
tonaya 
and tell me exactly how i supposed to do that? tell me how i can lost more troops when only remain less than 150 units of cavalry? and if you didn't read good i have now 1 month trying to get back my army i not only lost attack units i lost too def units,
i think you must fix the pp before put more and more upgrades and stuff, i don't say that in every level we always win 10 millions on def or attack, no, but at least give us back the 50% that we lost, because if in a level 140 we lost 6 million at least pay us with the half of that amount, you say that are working good but tell me what you think that we think when we lose more of 20 millions and we only get 300 units of cavalry?
and too my pp are not refresh i have the same levels that 2 weeks ago
i just want back my army
ivan89 said:
and tell me exactly how i supposed to do that? tell me how i can lost more troops when only remain less than 150 units of cavalry? and if you didn't read good i have now 1 month trying to get back my army i not only lost attack units i lost too def units,
i think you must fix the pp before put more and more upgrades and stuff, i don't say that in every level we always win 10 millions on def or attack, no, but at least give us back the 50% that we lost, because if in a level 140 we lost 6 million at least pay us with the half of that amount, you say that are working good but tell me what you think that we think when we lose more of 20 millions and we only get 300 units of cavalry?
and too my pp are not refresh i have the same levels that 2 weeks ago
i just want back my army
i'm trying more then 1 year :)
ivan89 said:
and tell me exactly how i supposed to do that? tell me how i can lost more troops when only remain less than 150 units of cavalry? and if you didn't read good i have now 1 month trying to get back my army i not only lost attack units i lost too def units,
i think you must fix the pp before put more and more upgrades and stuff, i don't say that in every level we always win 10 millions on def or attack, no, but at least give us back the 50% that we lost, because if in a level 140 we lost 6 million at least pay us with the half of that amount, you say that are working good but tell me what you think that we think when we lose more of 20 millions and we only get 300 units of cavalry?
and too my pp are not refresh i have the same levels that 2 weeks ago
i just want back my army
Ivan, I completely understand your frustration, however, Persian Positions are a part of the gameplay which is thoroughly tested by our QA team at all stages. Thus, we exclude the possibility of any breakdowns in its functioning.
I would recommend taking a break from Positions, concentrating on building the troops that you would not feel sorry about losing later on Positions.
Boys and Girls with the up most respect
you need to combine your training troops forget training lights or heavys, combine 1k def and 1k off phalanx, 3k for cavs, including Legates wait more then 3 weeks for me normaly a month after a big payout, if you articles on these troops are between 25 and max 4 weeks is you need to wait
it works for me. sorry i dont have my last scren shot to share here.
and no im not calling anyone a newbie.there is however another way you can see what you owe to sparta bank as i call it regarding persians or xerxes positions ( what ever name you are used to call positions works not important )
anyway lets say you hit a D (Defense) or O ( Offense) position you win lets say 500k cavs im going to go with D in this case, you just won 500k Mounted ples. now my article level on those are 30 working on 31, so my MP's are at 1349.49 strengh so thats my main number
so you do the following
500.000 x 1349.49 = 674.745 now this number is no longer in the thousands we all know we are in the millions ball park now dont need to further explain this to anyone here we all get it so now you owe 6 plus mill to sparta bank, you either buy them or train them which way suits you best for some of us training this will take what 2 to 3 weeks 4 at best!.
it makes no sense to you well it has been working for me for a very long time never came up short.
hope it helps anyone in here. good luck 
Nancy said:
ivan89 said:
tonaya is not the only who is not receiving rewards, i lost more of 20 mill off and 20 mill def on the positions and look this reward
something is defintly wrong i have more of 3 week doing pp trying to get back my army and the most that i recive was 3k phalanx, no enough to recover my army back, i have more that 2 years playing this game and in the past this not happen, at least in 10 new positions xerxes gave you a good reward but now you must do 100 pp and with lucky you will recive 300 of cavalry
Hello Ivan,
As far as I can see, you need to invest some more troops as well as Tonaya.
Good luck in the game!
so,just to invest little more,right?
plarium,PLEASE remove no payout for tonaya !
Tonaya 