
Are you using a VPN? Due to a recent update in Plarium Play it is no longer possible to get in the games when you are connected to a VPN.
Have you tried de-installing Plarium PLay and re-install again? Don't worry you will not lose your account. Just remember your e-mailaddress and current Password.
Have you already contacted Plarium Support Commander? If not please do asap you can use the link here:
Submit a request – Plarium Support Center | Browser Games
also if this matter is not resolved i want a complete refund of all money i spent over last 7 years. this means a lot to me to be able to play the game
I suppose you submittede a ticket already Sir? Please give me the ticketnumber so I might be able to ask some news ......... There is no need to repeat you refund request form 1 week ago :)
Well, again the exact same song. Everything is working. Then suddenly, something happens. And the game won't start. Black screen. Everything you ask about VPN. It is not installed. And with the VPN turned on, it also does not start. Reinstalling the game. Reset cache. This is all done. Windows 10 operating system. What should I do?
i dont have a ticket number please get me some help asap i want to play game
Well sir. If you dont have a ticketnumber you have not contacted Support as I advised you several times. Nothing I can do for you without a ticketnumber :) FYI without submitting a ticket your issue will never be solved and making new comments here will also not contribute to a solution.
Le premier : 3819234 Le second : 3833656
Le probleme a évolué.
Dorénavant, je peux lancer Plarium Play, le lier à mon compte Facebook, le jeu charge et.... la fenetre reste noire. On entend bien le son du jeu, quand on déplace la souris, le curseur change, mais le jeu reste dans le noir... Toujours pas de réponse de Plarium...
Sorry Commander this is an ENGLISH forum. I am unable to understand what you mean. Try english please.
Le premier : 3819234 Le second : 3833656
Le probleme a évolué.
Dorénavant, je peux lancer Plarium Play, le lier à mon compte Facebook, le jeu charge et.... la fenetre reste noire. On entend bien le son du jeu, quand on déplace la souris, le curseur change, mais le jeu reste dans le noir... Toujours pas de réponse de Plarium...