All Categories

Loading issues

Search
How to join our moderation team?
Comments
Jan 1, 2021, 20:3601/01/21
231990

The name and version of your browser Google Chrome Version 87.0.4280.88 (Build ufficiale) (a 32 bit) 

The screenshot of the error you receive (or the glitch) 

i

The steps you have performed to solve the issue Uninstalled ed reinstalled about 30 times.

ArchieModerator
Apr 11, 2022, 05:4104/11/22
02/14/19
790
PAPAR

buenas tardes, no puedo jugar desde hace dos días en mi teléfono móvil.

es sistema.a android.

no puedo entrar a mi cuenta utilizando la web de plarium.

gracias y espero noticias.

Commander it is no longer possible to play the game on mobile phones.

Onkel FlamerModerator
Apr 15, 2022, 08:4904/15/22
07/30/19
36
PAPAR

buenas tardes, no puedo jugar desde hace dos días en mi teléfono móvil.

es sistema.a android.

no puedo entrar a mi cuenta utilizando la web de plarium.

gracias y espero noticias.

Disculpes pero el juego no se puede juega mas sul telefono.

Dec 14, 2020, 15:4312/14/20
07/16/19
2

MY basw in Badlands is not loading. Loading a base for me start from new!!! How do I fix this

Nov 10, 2020, 06:2111/10/20
05/18/14
38
Deleted

Hello,

I'm sure this forum is wrong for my question and I apologize, but I have a problem with my Soldiers. I updated Polarium play app and my game is gone. It wants me to play from the start and I was over level 50. 

 What can be wrong? What to do? 


Thank you.

Have you checked you are on the right server Commander? If not just change server

Jun 11, 2020, 17:3506/11/20
10/15/19
4
Unable to participate in Syndicate Dark Labs, I changed combines a week ago and my probation is done. Do I have to wait until next time it is offered?
May 14, 2020, 22:2205/14/20
12/30/16
1
Our whole combine cant get in , the game loads for everyone but then freezes ??
May 4, 2020, 15:5805/04/20
05/04/20
4

Good evening. I just started playing again after several years and I had to start over... I’m stuck in operations (tutorial). I just had to click on the "radio" to read the "Mr Black" report and nothing... The game remains blocked on this application. I progress anyway because I know how the game works well... but I lose a lot of rewards because I not follow the tutorial for progression in constructions etc... In addition, the message is always displayed Can you help me? Unable to contact game maintenance or other support. Thank you in advance.

Apr 5, 2020, 17:5604/05/20
03/25/20
4

Hello


I have a problem to load Soldiers:


Since Firefox 74.0, the loading always stop at 84%

If I try the incognito mode, the loading stop at 95%.


I installed the update 74.0.1, but nothing changed.



When I use Chrome,the loading can work once, and since the game ask you to reload it all the time, I must restart the whole browser, not the tab of the game.

I have KASPERSKY for antivirus, and I ask it to exclude facebook apps, that can be a problem on the website, but nothing change.

Hope I can have some help here.

Onkel FlamerModerator
Feb 22, 2021, 08:4702/22/21
07/30/19
36
samie

I cannot log in to the game The download is suspended at 99%. What is the solution? Is there anyone to help or do we cancel the game?

 Have you tried to install and run pp on a different machine? When did this problem start?

Please send a ticket to the helpdesk with the details using this link https://social-support.plarium.com/hc/en-us/requests/new  

Dec 27, 2020, 18:3212/27/20
Dec 27, 2020, 18:33(edited)
231990

-profile picture missing on acouple of palaruim games,, not able to hire mercs,, etc etc etc,,, and still having other problems on total domination that yous still havent blamed on some-one else......so whats going on,, when are yous going to grow a set and stand up for your stuff ups or is it easier to blame F/B for everthing...getting pretty hard to play a game when yous dont give an owl hoots about your players..... 

Dec 24, 2020, 18:5012/24/20
231990

whats happened to my profile picture,,not got it in game ???????

Dec 20, 2020, 21:1312/20/20
1


i


Hi, can you help me please? I installed Plarium Play this week, on the first night I was able to play soldiers inc, but it didn't work Sparta, in the following days I could play Sparta but Soldiers didn't work .
Tonight I can no longer connect to either game, when the game opens the image appears while loading the game, and after the game is finished loading the screen remains black, and only the music of the game is heard .


Like
 

Dec 18, 2020, 16:5812/18/20
231990

i have migrated the game.its not working right

Dec 16, 2020, 10:0812/16/20
01/22/17
3

Mercenary Bar don't open correctly. unable to get mercenarys in the new uploaded Plarium Play. In the old version on FB with Flashplayer it still works. 

Feb 17, 2021, 09:5102/17/21
04/08/20
1

I cannot log in to the game The download is suspended at 99%. What is the solution? Is there anyone to help or do we cancel the game?

Jan 5, 2021, 17:5301/05/21
12/19/20
1

Hi ; I have 1 base on each server , the bases on hl and bl are working perfect , the base on dl has problems. I get stuck on the mission : get Mr Black's reinforcements.  I know how to do the mission but it doesnt works . I got 5 reports of mr Black now , I follow the steps of the mission but nothing works . Also I cant delete this or any other report. Can you help me please?

Onkel FlamerModerator
Dec 21, 2020, 10:1712/21/20
07/30/19
36
Deleted


i


Hi, can you help me please? I installed Plarium Play this week, on the first night I was able to play soldiers inc, but it didn't work Sparta, in the following days I could play Sparta but Soldiers didn't work .
Tonight I can no longer connect to either game, when the game opens the image appears while loading the game, and after the game is finished loading the screen remains black, and only the music of the game is heard .


Like
 

I suggest you write a ticket to support centre accessing this link Submit a request – Plarium Support Center | Browser Games (zendesk.com) 

Apr 10, 2022, 11:5404/10/22
03/01/15
2

buenas tardes, no puedo jugar desde hace dos días en mi teléfono móvil.

es sistema.a android.

no puedo entrar a mi cuenta utilizando la web de plarium.

gracias y espero noticias.

ArchieModerator
Apr 3, 2022, 10:5504/03/22
02/14/19
790
Deleted

Hello,

I'm sure this forum is wrong for my question and I apologize, but I have a problem with my Soldiers. I updated Polarium play app and my game is gone. It wants me to play from the start and I was over level 50. 

 What can be wrong? What to do? 


Thank you.

Commander please check if you have entered the correct server