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Can't start, error in Chrome browser

Can't start, error in Chrome browser

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20 май 2019, 17:3920.05.19
23.03.19
13

Support, please wake up and revert changes, chrome has  error also:



20 май 2019, 17:4120.05.19
18.03.18
2
Still not start on Firefox.
20 май 2019, 17:4920.05.19
19.11.18
12

Today (May 20) when I tried to load a game in Chrome browser, I see the following error:

--------------------------

An embedded page at krcdn.plarium.com says:


An error  occurred running the Unity content on this page. See your browser Javascript console for more info. The error was:

Uncaught TypeError: windows.webPreloaderGetItemFromStorage is not a function.

--------------------------

The Javascript console shows this call stack:


ea96cee3-d81e-4199-88d3-2be512e27908:2 Uncaught TypeError: window.webPreloaderGetItemFromStorage is not a function

    at _GetItemFromStorage (ea96cee3-d81e-4199-88d3-2be512e27908:2)

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[57721]:17

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[61410]:90

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[49881]:42

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[29695]:17

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[97282]:20

    at Object.dynCall_iiiii (ea96cee3-d81e-4199-88d3-2be512e27908:2)

    at invoke_iiiii (ea96cee3-d81e-4199-88d3-2be512e27908:2)

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[95416]:172

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[95780]:36

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[5159]:67

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[8908]:285

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[10182]:398

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[10176]:233

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[6443]:86

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[10160]:392

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[5213]:162

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[8869]:139

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[8824]:78

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[8815]:14

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[8812]:408

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[10330]:431

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[11700]:248

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[10898]:4

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[10277]:148

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[10277]:171

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[10272]:526

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[10265]:194

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[96050]:12

    at Object.dynCall_v (ea96cee3-d81e-4199-88d3-2be512e27908:2)

    at browserIterationFunc (ea96cee3-d81e-4199-88d3-2be512e27908:2)

    at Object.runIter (ea96cee3-d81e-4199-88d3-2be512e27908:2)

    at Browser_mainLoop_runner (ea96cee3-d81e-4199-88d3-2be512e27908:2)

    at a.bugsnag (bugTracker.js?v=1:1)

20 май 2019, 17:5620.05.19
19.11.18
12

abc123 said:


Today (May 20) when I tried to load a game in Chrome browser, I see the following error:

--------------------------

An embedded page at krcdn.plarium.com says:


An error  occurred running the Unity content on this page. See your browser Javascript console for more info. The error was:

Uncaught TypeError: windows.webPreloaderGetItemFromStorage is not a function.

--------------------------

The Javascript console shows this call stack:


ea96cee3-d81e-4199-88d3-2be512e27908:2 Uncaught TypeError: window.webPreloaderGetItemFromStorage is not a function

    at _GetItemFromStorage (ea96cee3-d81e-4199-88d3-2be512e27908:2)

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[57721]:17

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[61410]:90

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[49881]:42

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[29695]:17

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[97282]:20

    at Object.dynCall_iiiii (ea96cee3-d81e-4199-88d3-2be512e27908:2)

    at invoke_iiiii (ea96cee3-d81e-4199-88d3-2be512e27908:2)

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[95416]:172

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[95780]:36

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[5159]:67

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[8908]:285

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[10182]:398

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[10176]:233

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[6443]:86

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[10160]:392

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[5213]:162

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[8869]:139

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[8824]:78

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[8815]:14

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[8812]:408

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[10330]:431

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[11700]:248

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[10898]:4

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[10277]:148

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[10277]:171

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[10272]:526

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[10265]:194

    at /en/strategy-games/vikings-war-of-clans/game/wasm-function[96050]:12

    at Object.dynCall_v (ea96cee3-d81e-4199-88d3-2be512e27908:2)

    at browserIterationFunc (ea96cee3-d81e-4199-88d3-2be512e27908:2)

    at Object.runIter (ea96cee3-d81e-4199-88d3-2be512e27908:2)

    at Browser_mainLoop_runner (ea96cee3-d81e-4199-88d3-2be512e27908:2)

    at a.bugsnag (bugTracker.js?v=1:1)

After I posted this, I tried to use Ctrl+F5 to reload the web page in Chrome browser.

This time the game was loaded successfully.


I was able to renew my town shield, and continue playing.


I am not sure, if this was coincidence, and Plarium did fix the problem, or I just needed to clean the browser cache.

NOTE: The Ctrl+F5 reloads the web page and cleans the old page data. The F5 does not.


20 май 2019, 18:2320.05.19
30.06.18
2
i cleared my cache and loaded
20 май 2019, 18:3420.05.19
23.03.17
14

i cleared my cache and loaded the game but always "internal error" after 1 minute. Boring

20 май 2019, 18:5620.05.19
23.03.19
13
Now it started to work. Thanks for gift.
20 май 2019, 20:0720.05.19
23.03.17
14

The Watchtower make the game crash when I search ressources




20 май 2019, 21:1520.05.19
21.03.19
1
Used "Control + F5" and reloaded game, goes to 88% then "Error", so it is still not loading.
21 май 2019, 18:5821.05.19
21.06.18
1

As of May 21, logging in is still buggy, sometimes you login with no problem and sometimes you get "Internal Error" message. Problem is when you get the error message, it is not enough to click the "Reload" button because it does nothing .... you have to close the window and reopen it.


Also, for Firefox users complaining about the Unity and WebGL errors, I did not get any of these (at least nothing new I was not getting before the update). After the update was released, I cleared my cache, restarted my browser and it was working fine less the intermittent "Internal Error" message during login.

Remember to update your Firefox too.


I hope this helps someone out there.