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Discount generator

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18 март 2017, 08:3018.03.17
04.10.13
3875

WARWAS said:


BiohazarD said:

jonzer said:

Tried to submit a repair ticket about the discount generator for the third time:-} When I went to submit, got OOPS, something went wrong 3 times in 2 days

Maybe you should submit a ticket telling them it's not working.

Just kidding :P Please post screenshots here and I'll forward them for you.



Do you pick and choose who you help and who you do not help?

If anyone is having trouble submitting a ticket and they ask me to help I'll forward it to support on behalf of that player. 


9 март 2017, 07:5309.03.17
26.11.14
10

BiohazarD said:

jonzer said:

Tried to submit a repair ticket about the discount generator for the third time:-} When I went to submit, got OOPS, something went wrong 3 times in 2 days

Maybe you should submit a ticket telling them it's not working.

Just kidding :P Please post screenshots here and I'll forward them for you.



Do you pick and choose who you help and who you do not help?

9 март 2017, 07:4909.03.17
26.11.14
10

BiohazarD said:


WARWAS said:


WARWAS said:


The ticket was submitted week's before I started this thread.


They closed the case saying they had all info needed and would fix if a bug was found.


Over two months later not fixed.


What is the point in this section of the forum if you can do nothing to help when plarium ignore's player's with bug issue's?


Yes the discount generator is still broken.


Some player's can clearly gain a unfair advantage with this bug while other's are at a loss.


This is against fair play as plarium know of the bug but have not fixed the bug.


 
3 months of knowing about a bug that some players gain from while other's are at a loss is unacceptable and unfair play.
This topic (the first I've seen on this issue) was created less than a month ago...

You would be wise to read before your useless comment.


1 month and 1 day ago I created this thread after months of no support after submit multi tickets.


Funny you pass another bug on when it's your friend stating a issue but here you do not help just say this was created less than a month ago.

1 month is too long but I have all the proof from the start of this over 3 month ago.



6 март 2017, 15:2006.03.17
26.11.14
10
Nearly 3 months of waiting this is unacceptable.
6 март 2017, 09:5906.03.17
26.11.14
10

The ticket was submitted week's before I started this thread.


They closed the case saying they had all info needed and would fix if a bug was found.


Over two months later not fixed.


What is the point in this section of the forum if you can do nothing to help when plarium ignore's player's with bug issue's?


Yes the discount generator is still broken.


Some player's can clearly gain a unfair advantage with this bug while other's are at a loss.


This is against fair play as plarium know of the bug but have not fixed the bug.


 
22 фев. 2017, 17:3322.02.17
04.05.13
16

the same here i told so i hope with summer holyday"s if your support dont know how to fix tell us 

this is so lame just saying  
16 фев. 2017, 14:4016.02.17
16 фев. 2017, 14:41(отредактировано)
04.10.13
3875
Danny said:

WARWAS said:


The discount generator is broken for the last 12 day I have the same discount and many other the same. I have created a ticket 9 times and no response from Plarium at all.


This is so unfair some players have 80% off crystals for 12 days now while others have skin's.


Where else can I find help?

dont understand why there is this forum ,as you can see warwas has made 9 tickets to our lovely and helpfull support team and got no respons and still you keep telling us to make tickets ...yeah sure.


let the support team read the forum maybe than this forum wil ad something to the game and we get better help.

You'd have to take that up with plarium leadership, nothing we can do about it here.  Many people have asked why the devs don't ever go on the forums, only answer I've seen was that they're too busy.