Wow 4 days on unable to login, my post deleted.. Now apparently it may work on the fifth day.

Hello,

The app should be working now, let us know if it doesnt.

Players in all servers should have received the Free Gift yesterday as a small compensation for inconvenience caused.

I am playing on a desktop pc windows 10 . I installed the players app and thought everthing was working fine. Then i found out i was missing the three icons by my name in the top right hand corner. the one for friend request and the other two. I can log in without using the app and they are there but evertime i use the app they are missing. i have reinstalled 3 times not change. 

johnrock said:

I am playing on a desktop pc windows 10 . I installed the players app and thought everthing was working fine. Then i found out i was missing the three icons by my name in the top right hand corner. the one for friend request and the other two. I can log in without using the app and they are there but evertime i use the app they are missing. i have reinstalled 3 times not change. 

Hello!

Please note your account in Plarium App is not the same as your account on a mobile phone. These are two different accounts and when you start playing via Plarium App, you get a new account.

If it's still not the issue you're facing, you need to follow Lord Gandalf's recommendation.

Castle 1958557 said:

Bonjour suite à la dernière mIse à jour je n aii pas pu me conecter pendant 3j Quand j'y suis arrivé je N'étais pas sur mon chatEau . Impossible Également de faire une réclamation. 

Hello, following the last update I have not been able to accommodate myself during 3 days When I arrived I was not on my chatEau. Impossible also to make a claim.

Cela se produit chaque fois qu'une nouvelle mise à jour est disponible. J'espère que vous pourrez vous reconnecter au jeu et réclamer votre cadeau en guise de compensation.
It happens whenever a new update comes. I hope you are able to login back to the game and claim your gift as a compensation.