
If you notice that your Sapphires have disappeared, you can always contact our Support Team and they will check your expenses. Unfortunately, we can't store this information on a game server, it would require additional space.I would like to suggest Plarium devise a report that players can click on to view a history of all or recent sapphire purchases. I have had several instances of sapphires disappearing from my bank. I assume it is happening from the flash player glitch but I don't really know that. It would be helpful if I could track my in-game purchases. Thanks for your consideration.
* I mean purchases made with sapphires, not purchases of sapphires.
I would like to suggest Plarium devise a report that players can click on to view a history of all or recent sapphire purchases. I have had several instances of sapphires disappearing from my bank. I assume it is happening from the flash player glitch but I don't really know that. It would be helpful if I could track my in-game purchases. Thanks for your consideration.
Alyona Kolomiitseva said:
jumy said:
Hi, Jumy. Unfortunately, this issue is not on our side. It's on Flash Player side which we don't have any control over.so you do not have any responsibility for your game, No other comments of your earnestness, the best company ever
even if downgrade flash player succeed recent problems, at this point i doubt is the cause, since the support was in my account i have new problems
Lord Cat in the hat,
as you can see there is warning in the top of this topic which advice players to be more careful while this problem is actual. Since half of the web rely on Flash player I'm sure such losses happened in many other games.
I can ensure you that game developers are doing all that they can to bypass that problem but until Plarium buy Adobe responsibility isn't on our side.