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Plarium Play App. We need your feedback!

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AlinaCommunity Manager
21 окт. 2019, 12:0321.10.19
21.05.19
3507

DennisDallas said:


I run both PC (Windows) and Mac (OSX) desktops & laptops to play Stormfall (Originally browser-based, and attempted Plarium Play app on both platforms). 

 

The Version 1.0 PC installer would not allow manual user-selection of 32-bit versus 64-bit (it led you to believe there were two "flavors" available, in the System Requirements & descriptions), and the auto-installer would ALWAYS download & try to install the 64-bit, resulting in a failed launch. 

(I tried many download/installs on my Win7 32-bit PC, spanning many months... all without success.) 

Now, with the announcement of "Raid" for Plarium Play, the new installer downloads & "runs" & places Shortcuts on the Desktop, etc., but then fails with a "64-bit only...supported in Windows 7..."  This is unacceptable! 

For the Mac (I run several iMacs), Plarium Play for Mac Version 1.0 actually installed & ran fine UNTIL you FORCED a Version Upgrade which ALWAYS crashes immediately upon launch in OSX 10.11.  

(Again, I have deleted & reinstalled the "new" Mac version numerous times, with the same instant-crash results.) 

 

Why not just allow the original Version 1.0 to play without a forced upgrade? (It ran just fine.) The Linden Lab's "Second Life" (way-more graphics & processor intensive) allows older SL-dedicated browsers/apps (even 3rd party & Android app versions) to co-exist with latest versions (with Users fully aware that certain game features/enhancements might not appear on older/deprecated platforms). 

And, as other Users have already commented, why not be pro-active & re-code your Flash-based browser version for HTML5, like so many other companies have? 

best regards,

-DennisDallas 

League Marshal, The Enlightened Ones 

(Server 3, Farwol's Crown)

Hello!


Thanks a lot for your detailed feedback! That's really strange for both cases. Could you please attach a few screenshots reflecting error messages you're getting upon launching the game? Please indicate if it's Windows or Mac. Thanks!
26 фев. 2020, 18:0726.02.20
04.04.16
21

Its great to see that the Play App has become more usable over time.

However a big feature that is missing is the ability to use Play App to do multiple logons on one PC.

Using Chrome, Chrome Incognito, Opera GX Browser, Opera GX Browser, etc etc and Play App and atm each allows one Stormfall logon per active session. 

When Flash is no longer supported at the end of the year, as far as I am aware atm there will be Play App that can be used to logon to Stormfall. Thats one game session only at a time per pc.


QQQ  Has Plarium taken a SERIOUS look at how many people, especially those who spend some large money in this game, have multiple logon ids? 

I suspect the answer would tend to shock Plarium. Far as I can tell by talking to a number of very active players, if there is no longer a way to do multiple logons per pc when Flash support stops, they will either stop playing the game or seriously slow their game activity and so drop their expenditure on the game.


QQQ Has Plarium any intention to add multiple logon at the same time ability to Play App before the end of the year when Flash Support stops?

16 авг. 2020, 16:1916.08.20
07.05.15
14

The messaging where the "white chat is) on the plarium play app i don't believe is available.


Also, its hard to find an active forum about champions, so While I'm here please add a possible option https://prnt.sc/u0igg4 where you can sort them by the Least stars and lowest level you have sort by various things but never the opposite of those things. we need that, it would be helpful. 

AlinaCommunity Manager
16 март 2020, 14:3016.03.20
21.05.19
3507

Thomas Benner said:


Won't launch on my Mac. Crashes every time I try to open it.

Hello, Thomas! Sorry to hear that! Please let me know your OS. 


Also, do you receive any error messages? If yes, what is stated there? Could you please attach a screenshot here? Thanks in advance!
AlinaCommunity Manager
27 март 2020, 15:1427.03.20
21.05.19
3507
DiaJT said:

What should we get in touch with facebook when they told me that they have no control over Plarium . I paid for a full perimeter level 2 and all i got was a level 1, That is what I call swindling 
Hello! Could you please tell me more about your issue? What exactly has happened? Thanks in advance!
AlinaCommunity Manager
27 март 2020, 15:1527.03.20
21.05.19
3507
Quien said:

Hi

The Plarium Play application does not load, the temporary file that I am asked for has another name, its name is "pp.log"

I would appreciate an email address to send it.

greetings and thanks

Hello! You can send this file via this link to our Support. Thank you!
AlinaCommunity Manager
1 апр. 2020, 11:0301.04.20
21.05.19
3507

DiaJT said:


Alina said:


DiaJT said:


What should we get in touch with facebook when they told me that they have no control over Plarium . I paid for a full perimeter level 2 and all i got was a level 1, That is what I call swindling 
Hello! Could you please tell me more about your issue? What exactly has happened? Thanks in advance!
   Its simple i paid for a full level 2 perimeter and all i got was a level one perimeter that's is easy to understand .  AND WHEN I PUT IN A REQUEST I WAS TOLD THAT MY id NUMBER AND CORDS DO NOT EXIST 

Hello! You can send this file via this link to our Support. Thank you!

AlinaCommunity Manager
1 апр. 2020, 11:0601.04.20
21.05.19
3507

Harm Ebbers said:


its running pretty smooth.. though it would be a lot better if there was a counter on the ingame commercials.. its pretty bad when you switch a lot between castles, to send troops out (why wait 2 mn when you can send the other castle) and you keep seeing the same thing over and over again..

AND it is pretty bad the castles from FB app do not translate to plarium app..
i built me a few nice ones there..
but eh.. now i got 6
ALSO.. i would like to be able to store any and all data on my PC for quicker load times...
my pc is stronger than my internet connection!! 
keep at it boys!!


[Edited]

Hello! Please don't use any offensive words on our forum. I had to edit your message this time, but next time it may be a ban.


However, thanks for your feedback. What in-game commercials do you mean?


It has never been and it never will be possible to transfer your progress from Plarium.com to Facebook or vice versa since they are two different servers and it's technically impossible. 


What do you mean with "to store my data on PC"? Thanks in advance for your reply!
7 сент. 2020, 12:3407.09.20
24.07.16
3

I read through this long string of posts, and from what I read, PLARIUM PLAY app will continue to use FLASH - AFTER it's developer - ADOBE - stops supporting it.


ie: the PLARIUM app will run FLASH that is NOT being supported with SECURITY PATCHES!


What could go wrong with THAT?


Are we supposed to trust PLARIUM to code FLASH patches?


Sorry, they can not protect their own servers.
2 май 2020, 05:0102.05.20
2 май 2020, 05:05(отредактировано)
231751

Hello!

While playing Stormfall: Rise of Balur, the Stormfall apps keeps closing by itself, while I'm in the middle of doing something, from collecting resoures or looking for castles to attack that are within my contacts. Even worse is the timing because I have a League Brawl Tournament going on right now, and I'm worried and will be more than upset if I can not participate due to the game experiencing glitches. I have also cleared the cash, completely uninstalled, and reinstalled it. Yet, it is still shutting itself down/closing otself while I'm the middle of utilizing the Stormfall:Rise of Ball ur.

Please help me out,

NelsonLionHeart


AlinaCommunity Manager
7 май 2020, 20:3407.05.20
7 май 2020, 20:35(отредактировано)
21.05.19
3507
ErickIvan ParejaAparicio said:

I have made several purchases of promoted packages paying in cash through EBANX, with many difficulties, I understand that you have to wait a while, but in the last two packages three weeks have passed and I do not know what has happened to them. Is there a way to improve this? and there is no way to see, in which part of the process is my purchase?

Hello! I'm sorry to hear about it. Could you please contact our Support Team on this matter via this link? Our agents will be happy to help you. Good luck!
AlinaCommunity Manager
10 янв. 2020, 11:5410.01.20
21.05.19
3507

Marshal [XXIV] said:



Boris Shevchenko said:

Hi, Lords and Ladies!


First of all, we'd like to thank you all for actively using our Plarium Play desktop application. We hope you're enjoying it.


The latest version of the application has just come out and we need your help in improving it. It would be highly appreciated if you could share your feedback about the issues you may be facing when playing via the app.


Please, leave your comments below so we can forward them straight to the devs team.


Thanks in advance!


Greetings!    

     I don’t know how useful this is to everyone or your company, I would recommend improving the ability of the PLARIUM PLAY application to provide the player with an autocomplete login and password, it happens that several people in the family can play through the same computer and in the same application. Each time, entering their personal passwords into a complex combination is problematic. 

 I hope my proposal to increase the relevance of your application and will return all players from browsers.                                     

                                   Merry Christmas to all, happiness and pleasant victories to everyone! :]

 I  Ladies n gentlemens, if you agree with my proposal do not forget to support me likes, thanks!

 I

 I

V

Hello!


Thanks for your suggestion! Actually, it's a nice one. I'll forward it to the team. Cheers! 
AlinaCommunity Manager
10 янв. 2020, 12:0010.01.20
21.05.19
3507

elessar said:


Hello,

what it would be nice to see in the app is when you get new friend request to be marked with new tag.

I have FR for a while from people that are not active any more and when new FR arrive I have to match with league list of players from 2 servers.

I know that I can delete old FR but it would be nice to see new tag on new FR.

Can you add slider in lost arts and obelisk of power? It's frustrating to click and drag to reach goal and then put into research what you wanted.

In lost art you are pointed at the beginning and to navigate to last lost art there is clicking and dragging a lot. With slider you just click and move slider to the point where you want it. More efficient.

Hello!


Thanks for your suggestion! Do you mean a tag saying "NEW" for a couple of days, for example? Could you please explain in more details how it would improve the app? Thank you in advance!


All game-related suggestions you can leave here. This topic if about Plarium Play app only. Thank for your understanding. Cheers! 



16 сент. 2020, 00:4816.09.20
04.05.18
2

I cannot load Stormfall on Facebook as of 6:40 pm est.


AlinaCommunity Manager
17 май 2020, 11:1817.05.20
21.05.19
3507

james said:


Hey, i'm fixing to be doing my Dragon Egg Contract. Have almost 1/2 of the scrolls already. My Dragon Stone has never show up in the construction as of yet? At what point do i get it? My Cords. are x:1570y:396.  The name on my Castle is Celtic/Galic 1. Also this is on the second server not the main server, or the 3rd server.

Hello, James! I'm sorry to hear you're struggling with your Dragon Stone. Please write about it here since this thread is about Plarium Play app. Thanks for understanding. 

12 фев. 2020, 03:5712.02.20
231751

I have a suggestion for two legendary fusion champions. 

We have Athel. Now we also have Dark or Fallen Athel.

Use those as a base to fuse two legendary  versions.

Angelic Athel

Demonic Athel
AlinaCommunity Manager
14 фев. 2020, 14:0714.02.20
21.05.19
3507

charles1979 said:


I have a suggestion for two legendary fusion champions. 

We have Athel. Now we also have Dark or Fallen Athel.

Use those as a base to fuse two legendary  versions.

Angelic Athel

Demonic Athel

Hi, Charles! Thank you for sharing your ideas with us! I think you're talking about RAID: Shadow Legends. However, this is a forum for Stormfall: Age of War. You can share your ideas on the game via this link. Cheers!

AlinaCommunity Manager
17 май 2020, 11:1917.05.20
21.05.19
3507
Lucille said:

A late, late reply after using it a bit on, in the beginning, and off this year

The early days after launch it worked fairly well, but while the Christmas Tree is being loaded with more options (hobbyists at work?), it now takes double or more time to load the game than Google Chrome

My opinion: not a winner anymore, ditch it !!!

The 21 days of moderate rewards were a tiny carrot, but I completely stopped using that modified and overloaded and over-valued mongrel


Just my 5 cents worth of opinion... regards, Lucille

Hello, Lucille! Thanks for sharing your point of view with us. For me, the app works really fast now. Have you tried it lately? If not, I think you should give it a second chance. We've extremely improved it since Christmas. Cheers! 
AlinaCommunity Manager
25 сент. 2020, 12:1525.09.20
21.05.19
3507
DarkHorse said:

I put in a bug report 9-13-20,  with NO results . I am Palerider from  stormfall ,untamedlands leauge order of  golden rose. i have been a long time player. im very dissapointed.  Not even  a message.
Hello, DarkHorse! Please give me a link to your bug report. Thank you! 
28 сент. 2020, 00:4528.09.20
13.07.16
3
Since when can a player invoke Weor protection in the middle of an attack on their castle? This defeats any strategy used to try and surprise an opponent with an attack. Just plain stupid!