I agree that some players have only a few-hours window to log in and claim their reward. And when the game is down during this time, they lose their progress. In such cases our players can contact Support Team and ask them to restore the progress.
Only "fair" when the server is up. When server goes down for hours and eliminates the time players have to play, we get knocked back to zero. The game may be 24/7, but I have this thing called a "life" that demands I do things other than Stormfall.
Other than the fact server outages are a fairly "new" thing, this has nothing to do with the original topic. Amazing how fast the convo got sidetracked.


