подскажите как решить эту проблему? уже мозг кипит

Мерлин  , if your brain is boiling , stay kalm and relax .

If your email is active , than you haven't problems.

If you want to change it and you have an error ,is better to contact the Support team,explain them everything .

Here is the link :

https://social-support.plarium.com/hc/en-us/requests/new?fbclid=IwAR3BQvJCine1yBvcEA36YRyEptBiql9BrsUsBZlB-J0g0Sy6cZeuI4RIYgM

я бы рад но техподдержка не отвечает, несколько раз писал приходил автоматический ответ ждите с вами свяжутся и дальше тишина, поэтому и написал здесь вам может что то посоветуете подскажите

I understand , but i repet , this need to be done through the Support team , not here on the forum !

Hi,

What is happening my game load up to 99% only even after reloading and  switching off the computer.

The clear cache did not help.

What can I do ?

Ditto.... 99% stuck once again

game is down the last 5 h for evryone. plarium are professionals  the game is bug and go down evry few days.

way to go plarium. i dont tink this is the way to run a game and u wonder why players leaveing u game.  

Nicely done. Same story after each update. Game stuck at 99%. What is being done to solve this issue?

99% again?

Same problem in other plarium games as Sparta

Wieder einmal werden wir völlig im Regen stehen gelassen. Keine Erklärungen, keine Entschuldigungen, keine Information wie es momentan aussieht.

Und selbst dann, wenn es wieder funktionieren sollte, nicht einmal ein kleines Entschuldigungsgeschenk, wenn wir nach vielen Stunden wieder ins Spiel kommen. 

In Anbetracht dessen, dass wir zahlende Kunden sind, zumindest was mich betrifft, empfinde ich das als äußerst rücksichtslos und kundenunfreundlich.

Once again we are left completely in the lurch. No explanations, no apologies, no information about how things currently stand.

And even if it does work again, not even a small apology gift when we get back into the game after many hours.

Considering that we are paying customers, at least as far as I am concerned, I find this extremely inconsiderate and customer-unfriendly.

and again the game is not working 6 times reinstalling. Its loading for 99%

For anyone just coming in, this has been going on for at least 9 hours now.

Dear Plarium, can we have a explanation please ?

Plarium works again. 

The login problem caused me to miss out completing the league BG. I have 448 points. If not for this login problem I would be able to complete it & receive the league BG rewards. If it takes so long to solve this login problem at least extend the event for another 6 to 9 hrs.

The game is stuck at 99% again! Is it just me?

we don't had a global issue , so for sure was something temporary from your side .

The game doesn't load at all, I have a black screen.