Well, this is my 2nd post-having seen the "Server Maintenance" pop-up, I was kicked off at 10:10 EST-that is not even close to your maint. window!
So? There is a product called VMware ESXi server-it runs virtual machines-I have 100 VM's sitting in a Dell server with 32 GB of RAM-I use it for learning networking, security and such.
I hope that's what you have for development, patches and testing new "algorithms" of the game such as "build times" and such.
You make changes on your virtual machines-then test, audit and ensure the platform is "secure" (read as making sure "Server Maintenance" displays time! This would indicate to me to check what time zone I am in to coincide with your UTC clock settings! It would also facilitate a smoother transition when making updates to the production servers.
*******10:10 EST in UTC is 3:00 AM Friday, Coordinated Universal Time (UTC)**********
You can check my account-yes, I have spent money-I enjoy the game immensely. But when I see a server maintenance window with NO TIME displayed other than 2/26 and I am sitting in an Eastern Standard Time Zone and the date is 2/25 at 10:10 EST-I figure I have enough time to build troops, activate complete protection for 24 hours..and log out, as well as-
-Not being kicked off
-Not kicked out of chat.
-Not able to save my troops (and money..you know..the item that I send you?)
I figured some network tech running backups and patching the system will not "jump the time". The person(s) that did this would render my network/business "unavailable". The tenets I have to live with every day are "Confedentiality, Integrity & Availibility of my network.
Plarium would do far better for the customer's sake, if they adhered to these tenets!
Thank you-love the game-but tonight makes me question your technical expertise!
Respectfully,
MJ