games said:

Same behaviour for me.

Incognito mode doesn't change anything. The loading screen just stays all time. But hey, on the bright side at least the images change every few seonds. I can watch those instead of playing the game....

As already stated by others, cache has been cleared. And btw, I tested it on 3 different computers, same result on all 3

I have contacted you via private messages. Please check it and specify the requested data.

And please try installing the Desktop App to enter the game.

Congratulations for the disastrous webgl engine.

Load reports: web load in 15 min. Graphics too big and with absurd colors. Illegible letters slowness in loading each process and tab. Clock not synchronized due to slow loading. And this is just the beginning.

If the return to the old engine is not possible, this is an absolute disaster .

LA PAGINA DE PLARIUM PLAY INTRODUJO UN VIRUS TROYANO EN SU ARCHIVO EXE, NO PUEDO TENER ACCESO POR AHI, POR GOOGLE O POR FIREFOX MI INGRESO NO PASA DE 94%

SOLO ME PERMITE INGRESAR AL SERVIDOR DE VALLEY PERO NO AL DE EPIRUS

YA TENGO 12 HORAS CON ESTE PROBLEMA 

MI SISTEMA OPERATIVO DE LA PORTATIL 

64BITS

INTEL CORE i5

LA PAGINA DE PLARIUM PLAY INTRODUJO UN VIRUS TROYANO EN SU ARCHIVO EXE, NO PUEDO TENER ACCESO POR AHI, POR GOOGLE O POR FIREFOX MI INGRESO NO PASA DE 94%

SOLO ME PERMITE INGRESAR AL SERVIDOR DE VALLEY PERO NO AL DE EPIRUS

MI SISTEMA OPERATIVO DE LA PORTATIL 

64BITS

INTEL CORE i5

bugs in game because a product not finished and released and we have to send a har file?

LOCKED OUT AGAIN !!!  FOR 2 DAYS NOW . STOPS AT 92%.    THIS IS NOT EXCCEPTABLE . FOR 5 WEEKS I HAVE NOT BEEN ABLE TO PLAY A PROPER GAME AND YOU STILL HAV'NT FIXED THE MESSAGING... UNBELIEVABLE. 

Haymaker said:

says i cant be allowed to play because of Technical reasons

I have a 

  Model Name: MacBook Pro

  Model Identifier: MacBookPro8,3

  Processor Name: Intel Core i7

  Processor Speed: 2.4 GHz

  Number of Processors: 1

  Total Number of Cores: 4

  L2 Cache (per Core): 256 KB

  L3 Cache: 6 MB

  Memory: 4 GB

  Boot ROM Version: MBP81.0047.B2D

  SMC Version (system): 1.70f6

  Serial Number (system): C02GH5FPDV11

  Hardware UUID: CEC9ABFB-DB40-5F56-AADA-4BB8D061ED09

  Sudden Motion Sensor:

  State: Enabled

Chrome is updated - Chrome logo

Google Chrome

Google Chrome is up to date

Version 69.0.3497.100 (Official Build) (64-bit)

I here that Plarium are working on the Mac version of the Plarium Play application as well speak. after the team are sure it is working properly it will be open to all Mac users 

Dorieas said:

HI... my 1st laptop crushed from technical issues, (I had no WebGL issues), so I try to use my 2nd laptop and I have problems to log in.. Freezing at 90%...

Plarium app when is loading screen is black..

I ask to log in from my brother's laptop (ex Sparta player) but same problem.. Freezing at 83% and when downloading from Plarium app screen is also black...

My laptop is:

Windows 10 home

Intel (R) Core i7-3610QM CPU

230GHz

Ram 4GB

64 bit (official built) 

I have no access to my city even from mobil due to Puffin as it doesnt support the new platform...

I m waiting instructions..

Thank you...

have you tried the following

Clear you cookies press ctrl+shift+del and select cookies

or it could be just a case of Plarium could be doing some server mainenance you could try again in a little while

you could try clearing your cache

make sure your flash is up to date

try and install browsec VPN extension for your browser

or you could try this link https://www.dropbox.com/s/w4buddv98ay4rjg/PlariumPlaySetup.exe?dl=0

says i cant be allowed to play because of Technical reasons

I have a 

  Model Name: MacBook Pro

  Model Identifier: MacBookPro8,3

  Processor Name: Intel Core i7

  Processor Speed: 2.4 GHz

  Number of Processors: 1

  Total Number of Cores: 4

  L2 Cache (per Core): 256 KB

  L3 Cache: 6 MB

  Memory: 4 GB

  Boot ROM Version: MBP81.0047.B2D

  SMC Version (system): 1.70f6

  Serial Number (system): C02GH5FPDV11

  Hardware UUID: CEC9ABFB-DB40-5F56-AADA-4BB8D061ED09

  Sudden Motion Sensor:

  State: Enabled

Chrome is updated - Chrome logo

Google Chrome

Google Chrome is up to date

Version 69.0.3497.100 (Official Build) (64-bit)

OPJKL7

Apple Computer 

Newly updated Google Chrome, OSX 10.9.5 Processor 1.3 Ghz

Intel Core i5

Can't log in.  Download stops at 96%

xena said:

bonjour 

j ai deja postée a se sujet mais visiblement rien ne bouge pas de ce coté la

  plarium play ne fonctionne pas avec windows 7 32 bits  alors pourquoi inciter les joueurs a telecharger cette application ?

Hello, Archon!

Plarium Play app is available for Windows 7 x32. Please delete the installer from your PC and download it once again by this link. The OS bit is defined when you download the installer. 

Marcin said:

How can you do it without an application? Why do you install apps? You have destroyed the game and you can not fix it, so you are asking for application installations

I have a new computer and I will not install anything, only please correct the game or replace it with an old version

Unfortunately, there is no option to return to the old platform. You can play via the app since it uses Adobe Flash player. 

15 mins log in and nothing else

15 mins log in and nothing else

1.Windows 7  64-bit

2.AMD athlone X4 860K quad core processor 4 GHz

3.ASUS GTX 1050 TI OC 4 GB 

3. 16 GB RAM

4.CHROME updated,but using TORCH browser,if CHROME make problems

and i didnt download your new engine,because Tonaya doesnt trust you ^^

3 days of sounds even when clicked out, any solution? it is incredible annoying

Marcin said:

The problem with the game is showing what has beta

Correct the game and the problem will disappear and you do not constantly ask the same questions and the problem is the same