Astertame125 said:

Main game screen constantly causes my monitor to black out for 2-5 seconds, constantly, all the time since the latest update of game app. Nothing else goes black, browser, graphics, office apps, et al. In fact, it seems to be picky, never going black in any other game screen, guardians, quests, missions, etc., just the main game screen where you see your city and make all choices. App needs a serious fix, fast................

Hi! 

Please specify the system characteristics of your PC and send us these files for further investigation: 

1. PlariumPlay.log (C:\Users\[username]\AppData\Local)

2 . pp_log.txt (C:\Users\[username]\AppData\Local\Plarium\PlariumPlay) 

Thank you in advance. 

Estimados amigos, he perdido conexion con mi ciudad, se llama Bettos, Estoico y estas son las coordenadas: x-560: y-3449.

Jugaba en plarium play en mi ordenador, este se colgó y lo reinicie. Cuando jugaba todos los dias no me pedia un ingreso de datos, solo se abria, ahora no se como acceder. a esta misma hora con frecuencia.

Dear friends, I have lost connection with my city, it is called Bettos, Stoick and these are the coordinates: x-560: y-3449.

I was playing plarium play on my computer, it hung up and I restarted it. When he played every day he didn't ask me for a data entry, it just opened, now I don't know how to access this same time frequently.

Bettos said:

Estimados amigos, he perdido conexion con mi ciudad, se llama Bettos, Estoico y estas son las coordenadas: x-560: y-3449.

Jugaba en plarium play en mi ordenador, este se colgó y lo reinicie. Cuando jugaba todos los dias no me pedia un ingreso de datos, solo se abria, ahora no se como acceder. a esta misma hora con frecuencia.

Dear friends, I have lost connection with my city, it is called Bettos, Stoick and these are the coordinates: x-560: y-3449.

I was playing plarium play on my computer, it hung up and I restarted it. When he played every day he didn't ask me for a data entry, it just opened, now I don't know how to access this same time frequently.

Buenas joven.

Raro es pero parece que la APP se ha colgado y hasta puede que necesite reinstalarse.

En un principio la ciudad no tiene porque desaparecer y antes de contactar con otros que necesitan unos datos que solo se pueden conseguir entrando al juego probemos a arreglarlo:

- Utiliza el navegador chrome ( actualmente por los problemas del flahs player es el que mejor me funciona )

- entra en tu cuenta utilizando la direccion https://plarium.com/es/juegos-de-estrategia/sparta-war-of-empires/ ( correo y contraseña que utilizaste al crear tu cuenta ), esto es si tu juegas desde .com que para facebook o gameroom tendras que entrar desde su pagina.

- fijate que estes en el servidor correcto, si entras en tu ciudad pero en vez de estar a nivel X esta en nivel 1 comenzando es porque no esta en el servidor correcto.

Si tu ciudad aparecio con todo en su sitio ocurre que

o bien tienes que volver a iniciar sesion en Plarium Play como si fuera la primera vez metiendo los datos

o bien tienes que desinstalar y volver a instalar de nuevo

Espero lo que me digas para ver que hacemos

how about you explain the titan coa to us...it seems to be a computer generated coa ...if this is the ca

se i and several other players will quit the game... i expect an answer to that 

thank you in advance 

Gigi 

zero said:

hi just a quick update.. i installed latest update of Plarium play today and reinstalled Sparta and its working fine along with vikings. Whatever the problem was its now gone so thanks for that.  ah just one thing i cant zoom in or out on screen ( in city )  its not a problem just without my glasses on i sometimes zoom in to see building levels and other small info.  thanks and have a good day.

Hello Zero. Are you talking about this zoom option? 

it doesn't work properly .... complete waste of time ...  I much rather just play online

Elysian units not working AGAIN on at least 2 levels of games in Sparta. Whats going on. This is happening a lot on my games.

Asterix said:

how about you explain the titan coa to us...it seems to be a computer generated coa ...if this is the ca

se i and several other players will quit the game... i expect an answer to that 

thank you in advance 

Gigi 

Ich habe Problem,wollte mein Bau schleife gestern verkürzen mit Booster,aber mir wurden die Punkte nur zum teil oder Überhaupt nicht gut geschrieben für Koaltionswettbewerb

I have a problem, wanted to shorten my construction yesterday with Booster, but the points were only partially or not at all well credited for the coalition competition

Nabu98 said:

I sent a ticket to support. Have not been able to get the Plarium play game to install Sparta after the latest update. I was using it fine on my MAC OSx Catalina and now can't get Sparta to install through the Plarium Play. I deleted Plarium Play app and tried the re-install from the browser prompt in Sparta. Plarium Play downloads, I log in, and try to INSTALL Sparta and it does nothing. I close the app and re-open, Plarium Play has me re-log in, now I"m in and try again to re-install Sparta. Nothing happens. ?? I can't get back to see what support may have said to the ticket I reported a few days ago. Wants me to come to the forum. What's up?  Nabu98

Nabu98, does this issue persist? 

Ich habe Problem,wollte mein Bau schleife gestern verkürzen mit Booster,aber mir wurden die Punkte nur zum teil oder Überhaupt nicht gut geschrieben für Koaltionswettbewerb

I have a problem, wanted to shorten my construction yesterday with Booster, but the points were only partially or not at all well credited for the coalition competition

Hello, Using a macbook Pro and the Plarium Play route to run the game.  after the May 6th update, it doesn't work anymore.  I have two other Macs that do work.  Can't seem to figure out why this one doesn't.  Dedicated video card, 16 gig memory and 200 gig HD space.  Just crashes at the end of downloading the game within the Plarium Play program.  HELP.

rawson1 said:

Hello, Using a macbook Pro and the Plarium Play route to run the game.  after the May 6th update, it doesn't work anymore.  I have two other Macs that do work.  Can't seem to figure out why this one doesn't.  Dedicated video card, 16 gig memory and 200 gig HD space.  Just crashes at the end of downloading the game within the Plarium Play program.  HELP.

I am using Sierra as the operating system.

Rawson, I suggest that you update macOS to version 10.13 or higher. It should help. 

Hello,