Buenas Tardes, apoyo por completo al compañero pues muchos hemos durado años para poder tener una o mas piezas legendarias, las cuales esta demas decir cuesta mucho para que salgan y con mucha suerte ligar que no sean repetidas, me parece un acto de mal gusto no ofrecer esta oferta a todos los jugadores, en mi caso soy Venezolano y solo me ofrecen ofertas en dolares cuando mi moneda de origen es el bolivar y no me permite comprar ningun tipo de paquete, esto mas que una oferta fue un insulto a muchos jugadores incluidos yo.!!! esperamos su respuesta y una solucion, Muchas Gracias

Itorres...

Good afternoon, full support, partner, since we have had a time to have one or more legendary pieces, say, say, say, say, have, have, much, flirt, are not repeated, it seems an act of evil I do not offer this offer to all the players, in my case, I am, Venezuela, and only, to my account, to my account, in my ticket of origin, in the bolivar and it does not allow me to buy the type of package. I.!!! We await your response and a solution, Thank you very much.

Itorres ...

Hola, buenos días/tardes, estoy totalmente de acuerdo con mi compañero Yaviz, y tengo la misma inquietud al igual que muchos de nuestros compañeros, sentimos que esto es una gran injusticia y queremos por favor que nos expliquen que sucedió y por que pasan estas cosas. Sinceramente esto desalientan a mi y a muchos jugadores de seguir invirtiendo tiempo de nuestra vida en jugar a este juego. Por este motivo esperamos una pronta y justa solución a este tema. 

Gracias, saludos. 

Hello, good morning / afternoon, I totally agree with my partner Yaviz, and I have the same concern as many of our colleagues, we feel that this is a great injustice and we want to please explain what happened and why these happen things. Honestly this discourages me and many players from continuing to invest time of our lives in playing this game. For this reason we hope for a prompt and just solution to this issue.

Thanks greetings.

También deseo expresar mi disconformidad con errores como éstos. Si bien es lógico que pretendan obtener ganancias, deberían brindar las mismas posibilidades a todos, mas aun a los que llevamos años jugando.

Aprovecho también para destacar el hecho que, desde que las ofertas aparecen en dólares, se me hace imposible comprarlas por la devaluación en mi país. Gracias.

I also want to express my disagreement with errors like these. Although it is logical that they try to obtain profits, they should offer the same possibilities to all, even to those who have been playing for years.

I also take this opportunity to highlight the fact that, since the offers appear in dollars, it is impossible for me to buy them due to the devaluation in my country. Thank you.

y digo yo, por que no me salen estos bugs a mi, la leche!

años para conseguir legendarios y hoy todo dios los consigue hasta en los cofres esos de coas!

ok, in a nice way, why i only get the lags and problems and never the good bugs lol

years and years to get some legendary (not cheap, through troops or draacmas) and today everyone gets free ones through coalition chests or that offer?

whats worng with plarium?

Hello.  I saw that offer too.    But when I visited 'bank' screen to buy,  short time later,  it was different.   Not 11 leg chests.  But 11 scythians. 

I guess  sale pop-up ad  had some graphic mistake.  Bank buy  page had  the real sale.  

Very sad.   That looked like  the best sale ever, wanted to buy. But it was not real.  Just a dream.

jeff hellman said:

They are giving away these now in coalition chests, I have several reports of members getting these legendary chests and the keys in large nos, though it does seem to be the higher level persian players that seem to get them (ie probably dont need most of them) but I agree after years of toil and the inital purchase of 3 chests + keys, they are now old news and once again the players who sacrificed money and troops to get them they now are demeaned in plariums way of thinking. They are promoting Guardians now and all those specific packs what drachma cant buy as there latest revenue boosters to the spenders. Stay patient players, one day Guardians will go this way also, when they dream up their next revenue boosters of which the coiners will bound to want and be first. Stay patient.

correct hellman, they are giving them away for free to small players not to active higher level ones, why the hell wants top general players with less than ten millions, i was in shock i stopped looking for the second defense ring and now a small player has all brand new for free... and repeated... is this a con?

Hello, Archons!

The initial Offer should have contained Units, not Chests.

Unfortunately, there was a mistake in the offer that was enabled in the game first and instead of Units some players got chests.

As soon as we noticed it, the balance was changed to the correct one.

At the moment, we can't remove the chests players get as they opened them already. We also can't run this offer again as it will lead to the disbalance of the Hero feature in general.

I understand you feel offended and I'm really sorry this situation happened. Devs will add a protection in our admin system that will prevent cases like this one in the future.

it have already created de-balance in the game, I know many players who bought this offer and that being level 60, now they have a better general than me, this discourages me as a player, and to say that it was a mistake does not fix anything, every time I am more disappointed With the plarium policy and I am not alone, they are abandoning the game more and more players.

Honestly, I can hardly trust the excuses that plarium offers us, when it comes to money.

Alina, the errors happen very often, in tournaments every week  they put something we don't get... packages like this that then they change (not so brutal as this one) always say you are sorry and it will not happen in the future, but it keeps happening.

imagine you buy a car and pay it over 2 years slowly.... now suddenly the company began to give them for free to everyone and you feel stupid because you pay a lot of money and the rest got it for free... and the company says that they are sorry for the mistake...

Hola Alina Phoenix

se que nadie en el mundo es perfecto y lo entiendo, pero como jugador activo y constante que soy he visto muchos errores que nos afectan de una u otra forma a muchos jugadores por ejemplo esos cofres, Como dijo mi amigo Yaviz imaginate niveles 50 - 60 con mejores generales que un nivel 90 - 100 es imposible... traten de enmendar sus errores con motivaciones para que a la final los jugadors no se cansen y dejen el juego por que esa es la realidad ya muchos cada dia se retiran y pues es algo logico, no solo por los errores sino por todo lo nuevo que ha salido, Guardianes, Trampas, Xp unidades etc... cada dia parece mas un trabajo que un juego y esto beneficia siempre mas al que juega con dinero que a los que jugamos por cuenta propia (sin meter Dinero) pues para nosotros es casi imposible tener un Guardian calidad 5 o 4, nos dan muy pocos epicos y sacros y pues nisiquiera ponen un monto en gemas o dracmas para comprarlos sino con dinero ajuro y no deberia ser asi..... y eso es solo un ejemplo de muchos mas que hay en el juego.

Esto es un juego no solo piensen en el Beneficio Economico sino tambien en el beneficio de todos los jugadores sin dejar a ninguno por fuera, analicen y hagan mejor las cosas para poder estar agusto en el jueg y recuerden que no todos tenemos millones y millones para gastar en el juego muchos hemos llegado lejos con esfuerzo y dandole duro dia a dia como yo.

Gracias y Saludos, Itorres

Hello, Alina Phoenix

I know that nobody in the world is perfect and what is entering, but as an active and constant player I am I have seen many mistakes that has been a form of many others for example those chests, As my friend Yaviz said imagine levels 50 - 60 with better generals than a level 90 - 100 is impossible ... try to amend your mistakes with motivations so that in the end the players do not get tired and leave the game for that to be the reality and many days they retire and it is something logical, not only for the mistakes but for everything new that has come out, Guardians, Traps, Xp units, etc. Every day seems more a job than a game and this always benefits more than a game of money that we play on our own (without Money meter) because for us it is almost impossible to have a Guardian quality 5 or 4, they give us very few epic and sacral and because it is not even an amount in gems or drachmas to buy them but with money and it should not be like that ..... and that is just one example of many more in the game

This is a game to not only think about the Economic Benefit but also the benefit of all players while still being outside, analyze and do better things to be able to agitate in the game and remember that not all of us have millions and millions to spend in the game many of us have gone far with effort and giving him hard day to day like me.

Thanks and regards, Itorres

I also appreciate how frustrated you all must feel however it was a mistake on one of the offers which was changed as soon as it was spotted, I know an apology doesn't change what happened but I do know that new testing procedures have been brought in which will hopefully prevent it happening again 

Instead of so much apology, compensate their players for what happened.

Also as itorres says, there are many things, every time there is a mistake in the game, you take many months to solve them, each time the game goes worse, restart the app every 2 minutes, everything is blocked, it is unplayable, with the money that plarium win should be able to have the best programmers in the world and the best servers, is unacceptable.

And the withdrawal of the wrong offer for fear of unbalancing the game .... I do not believe it .. all the mistakes they say they commit are not mistakes are tricks to earn more money. Please, be serious, ¿unbalanced?

Bonus 50% $$ + Bonus city 15% $$ + Guardian orange 115% $$ + bonus xp 40% $$ + intellect bonus level 15 to 25 approximately 25% $$

And they want us to believe that they have withdrawn the offer because they are worried about the imbalance?

There is rumor by the server.

they put the offer for 3 to 4 hours with the idea of ​​winning a lot of money and then they withdrew it with the excuse that it was a mistake.

I insist it is not good to say sorry, take responsibility for your mistakes and give solutions.

It is a pity that during the last year, plarium has been corrupted by money and has destroyed the game. There is more to see, that more and more players leave the game, even very visas players.

I love the game, but every time I lose more and more the desire to play for my great disappointment towards plarium.

every report I have seen on moderator chats and staffer chats state it was uploaded by mistake and that it shouldn't have been available to anyone at the level it was 

This ''mistake'' wasn't really that... it was meant for specific people... some got it (we all know who they are), and others (like us plain mortals) didn't get it...

the same with the legendary chest clase IV that only those that have none, get for free ...and dont say random lol because the ramdon seems to be quite specific...

hijadelafortuna T.I.A. said:

Alina, the errors happen very often, in tournaments every week  they put something we don't get... packages like this that then they change (not so brutal as this one) always say you are sorry and it will not happen in the future, but it keeps happening.

imagine you buy a car and pay it over 2 years slowly.... now suddenly the company began to give them for free to everyone and you feel stupid because you pay a lot of money and the rest got it for free... and the company says that they are sorry for the mistake...

i know you cannot do anything (and i know you are doing a great job adding everyone reliqs in servers, lots of work for you but of great help to us players and thanks) but maybe plarium could do things to make us feel less abused. 

The lesson is learned from this case, Hijadelafortuna.

We added a confirmation window to our admin system that will prevent enabling Offers that exceed a certain limit.

Well they already happend, and why we cannot have them now? basicly who got them in the offer was lucky?

Why even spend 10.00 for generals gear?

Join a coalition that has members that purchase drachma packs with coalition chests in them.

We have members that keep finding low level chests with 9 items at a time.

Yesterday we had 2 members that found 9 legendary tier-4 coffers with keys from a single mid level chest

Thunderforce coalition dissolved a week ago when their leadership all quit and closed the coalition because of this issue (i guess they found it unfair that long term players that spent time and money on the game were getting outclassed by low level accounts that have never done a position)

vip agents just told them that it was a random reward thing and not a bug or mistake ... so make use of it

nords = plarium